EC

Emily C.

Group Revenue Manager

Mid-Market (51-1000 emp.)

2/15/2021

"Simple and Intuitive, Excellent customer service"

5/5

What do you like best about StayNTouch Cloud PMS?

StayNTouch is a simple and easy to use PMS system, it is very intuitive in regards to to how and where to complete actions and the layout is very user friendly. The reporting in the system is excellent and allows for data to be extracted into excel simply or integrated with other partners for business analytics. The implementation of the PMS was super easy and the team at StayNTouch provided great service throughout the training. In terms of customer service, the team are fantastic and queries are answered quickly, they are always willing to listen to feedback on improvements. Review collected by and hosted on G2.com.

What do you dislike about StayNTouch Cloud PMS?

There could be further improvements made in terms of group functionality and reporting for groups but development has been completed and it stills works for us as it is, a few tweaks would be nice! Review collected by and hosted on G2.com.

What problems is StayNTouch Cloud PMS solving and how is that benefiting you?

Integrations have been key for us, StayNTouch has helped us to achieve the goal of offering our guests a seamless and contactless check in, during stay and check out experience. It has transformed our front of house operations and allowed for increased flexibility in how we operate and manage our teams. Review collected by and hosted on G2.com.

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See what 61 reviewers think of StayNTouch Cloud PMS

4.4 out of 5 · Verified reviews from real users

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