---
title: Statuspage Reviews
meta_title: 'Statuspage Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 30 reviews by the users' company size, role or industry to
  find out how Statuspage works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 30
  scale: '5'
date_modified: '2026-07-12'
parent_category:
  name: Monitoring
  url: https://www.g2.com/categories/monitoring
---

# Statuspage Reviews
**Vendor:** Atlassian  
**Category:** [Other Monitoring Software](https://www.g2.com/categories/other-monitoring)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 30
## About Statuspage
StatusPage is a customer relationship management software used by businesses to update and inform their customers.




## Statuspage Reviews
  ### 1. Statuspage Makes Incident Communication Transparent and Trust-Building

**Rating:** 5.0/5.0 stars

**Reviewed by:** Annpurna S. | Marketing Data Operations Lead, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 20, 2026

**What do you like best about Statuspage?**

What I like best about Statuspage is how it enables transparent, real-time communication during incidents. It provides a centralized, easy-to-use platform to keep customers and internal teams informed with timely updates, which helps build trust, reduce support inquiries, and improve overall incident management

**What do you dislike about Statuspage?**

One area for improvement in Statuspage is customization and flexibility. The layout and reporting options are somewhat limited, and advanced automation or deeper integrations often require higher-tier plans. More granular control over components, notifications, and analytics would make it even more effective

**What problems is Statuspage solving and how is that benefiting you?**

Statuspage solves the problem of fragmented and unclear communication during incidents by providing a single, reliable source of truth for system status and outages. It benefits me by reducing manual updates, minimizing support inquiries, and ensuring customers and internal teams receive timely, consistent information, which improves trust and operational efficiency.

  ### 2. Great Product

**Rating:** 4.0/5.0 stars

**Reviewed by:** pujan a. | Senior QA Engineer (Automation), Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about Statuspage?**

I appreciate Statuspage for its effectiveness in fostering communication with clients, allowing me to provide them with clear and precise updates on the status of our services. Moreover, the platform's internal functionalities add value by enhancing our team's capacity to efficiently manage and monitor our services.

**What do you dislike about Statuspage?**

I want to see a more transparent learning trajectory for this tool. Having a structured learning path offered by the brand would facilitate a quicker adoption of this solution for organizations.

**What problems is Statuspage solving and how is that benefiting you?**

Utilizing the status page allows us to centralize various tools typically used internally, ultimately saving time by eliminating the need to switch between individual app status pages. This approach provides better clarity, especially in the event of alerts.

  ### 3. Statuspage is a big ally of business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Hernan F. | Technical Engineer, Information Technology and Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2023

**What do you like best about Statuspage?**

What i like the most about Statuspage is that it allows me to easily stay in touch with my clients and clearly update the state of our services for them. I also like the possibility of internal use.

**What do you dislike about Statuspage?**

I would like a more clear learning path for this tool, a certification is not really neccesary but at least a learning path provided by the brand could help to adopt this solution faster for organizations.

**What problems is Statuspage solving and how is that benefiting you?**

It helps my organization and client by automating the procces of communicating to everyone the state of our services. Without it there would be a lot of work contacting clients and stakeholders.

  ### 4. Effortless and streamlined incident communication

**Rating:** 4.0/5.0 stars

**Reviewed by:** Ayush P. | Software Engineer, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2023

**What do you like best about Statuspage?**

The most helpful thing about StatusPage is real time updates and seamless integrations.

**What do you dislike about Statuspage?**

I would say the price is a bit higher and a user who is new to Atlassian ecosystem might find a learning curve.

**What problems is Statuspage solving and how is that benefiting you?**

Its solving problem in service delivery and incident handling.

  ### 5. The leader on status page softwares

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vasilis Filippos S. | Web Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2022

**What do you like best about Statuspage?**

First of all it's an amazing piece of software since it's hosted and operated by Atlassian. It has great reputation - every serious company on the technology and internet field is using it - because the visualisation is as simple can be while it can integrate great API connection and the possibility to add third party statuses that someone maybe using in their software, by providing live updates for the health of their system.

**What do you dislike about Statuspage?**

It doesn't have an automated system to check if a service is accessible or it responds with a 200 OK status code.

**Recommendations to others considering Statuspage:**

It just works and you don't need to worry about anything. It handles the notification of the subscribed users with ease.

**What problems is Statuspage solving and how is that benefiting you?**

Manitoring manually many third party programs and software a that we are using for our service. When we locate an issue we can definitely check the availability of the services directly from statuspage's page.

  ### 6. Great but expensive

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael R. | Software Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 21, 2020

**What do you like best about Statuspage?**

Feature-rich, easily usable, customizable

**What do you dislike about Statuspage?**

Very expensive pricing => bad for small projects

**Recommendations to others considering Statuspage:**

Try to customize as much as possible so you're status page looks like your homepage

**What problems is Statuspage solving and how is that benefiting you?**

Telling users about system outages. Statuspage can easily be integrated into our own website and social media (twitter)

  ### 7. Status Page Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2022

**What do you like best about Statuspage?**

We like the easier way to keep an eye on all incidents that we have on or daily basis; it is an excellent way to keep organized in our team  and have all alerts in our hands, and in this way, all of us are in sync.

**What do you dislike about Statuspage?**

It is not a thing that I dislike, but in our case, we don't have visibility on the billing part, as a 3rd party managed this. so I don't have another thing that I can put as dislike all good on this platform

**Recommendations to others considering Statuspage:**

if you consider to centralized all your apps in a monitoring platform, it is an excellent option,

**What problems is Statuspage solving and how is that benefiting you?**

The status page helps us to centralize most of the tools that we usually need to use internally, and we have the benefit of saving time to be switching between the status page of each app and to have better clarity in case of any alert.

  ### 8. Very expensive for small to mid-size SaaS providers.

**Rating:** 1.5/5.0 stars

**Reviewed by:** Drew M. | CEO, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2022

**What do you like best about Statuspage?**

It delivers the bare minimum but there's very little customization.

**What do you dislike about Statuspage?**

It is a VERY expensive platform for SaaS providers with smaller numbers of clients/users. The Free plan is genuinely useless and the next step up is $360/year.

**What problems is Statuspage solving and how is that benefiting you?**

Benefits are limited and the lack of a connected changelog tool means I still have to maintain separate platforms for this sort of communication.

  ### 9. It once was good

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Internet | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 27, 2021

**What do you like best about Statuspage?**

Statuspage has an easy-to-use interface that allows you to quickly create a professional-looking status page so you can easily communicate disruptions to the world.

**What do you dislike about Statuspage?**

Since a few months Atlassian accounts are required when using Statuspage. Atlassian accounts are very difficult to manage in a complex interface with hundreds of screens, groups, and options. To use Single Sign On you need to claim your domain, which means claiming all accounts that anyone ever used at any Atlassian product. Users that have nothing to do with the team that needs a status page suddenly get e-mails about their account being claimed and suddenly count towards your bill unless you manually move them to a new group. Either you use Statuspage along with all other Atlassian products, or it's completely useless because of all the additional work you'll have managing accounts for people that aren't even in your team.

**Recommendations to others considering Statuspage:**

Don't use it unless you already use all other Atlassian products

**What problems is Statuspage solving and how is that benefiting you?**

You can easily communicate disruptions to the world.

  ### 10. Helping us resolve service issues

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 04, 2021

**What do you like best about Statuspage?**

Statuspage is really simple to use what is exactly what we need once we want to update our clients about the service issues as soon as possible. It allows for great customization.

**What do you dislike about Statuspage?**

We would love some improvements in the designs of the product, moreover, we feel like our suggestions to Product team are not being heard. Moreover, we feel like there is no proactive suggestions from the team on new/existing features.

**What problems is Statuspage solving and how is that benefiting you?**

We implemented this solution to proactively keep our clients informed about possible outages and issues with our services. It is easy to uodate all clients at the same time.


## Statuspage Discussions
  - [What makes a good Statuspage?](https://www.g2.com/discussions/what-makes-a-good-statuspage)
  - [What companies use Statuspage?](https://www.g2.com/discussions/what-companies-use-statuspage)
  - [What is Statuspage?](https://www.g2.com/discussions/what-is-statuspage)
  - [What is Statuspage Atlassian?](https://www.g2.com/discussions/what-is-statuspage-atlassian)

- [View Statuspage pricing details and edition comparison](https://www.g2.com/products/statuspage/reviews/statuspage-review-4776265?section=pricing&secure%5Bexpires_at%5D=2026-07-15+06%3A30%3A16+-0500&secure%5Bsession_id%5D=0562d69a-326a-481d-8cc4-a76c004b0e90&secure%5Btoken%5D=ba28463011053efca34c401a2cee0a6a43d0c9f78edc1b9d7100b99c8d1b4897&format=llm_user)


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