
I love having someone focused on reviewing and disputing deductions which can be time consuming for our internal team. The biggest upside is revenue recovery, reducing administrative workload, and providing consistent attention and follow-through with a strong knowledge base. Review collected by and hosted on G2.com.
The main areas for improvement are broader customer coverage and a simpler portal experience. We would benefit from being able to use STAT’s recovery services for more of our customers. Also, while their team is always willing and ready to help, learning to navigate the portal can feel a little overwhelming. A more intuitive layout and clear, step-by-step guidance would make it easier to track claims and use the available features. Review collected by and hosted on G2.com.