Verified User in Consumer Goods
AC
Small-Business (50 or fewer emp.)
"Fast, Straight-Talking Team That Stays Invested Long After the Work Is Done"
5/5
What do you like best about Starcycle?

The people! Jaclyn and her team are fast, direct, and invested, well past the core work. When our state payroll accounts got stuck behind a slow third-party provider, they reviewed the forms, told me plainly what would and wouldn’t work, and kept checking in on status. When I asked for a second opinion on an accountant’s quote for an IRS cleanup, I got a straight answer, not a sales pitch. Over a year later, they were still auditing closed cases to make sure nothing was left hanging. The founder-friendly pricing approach is smart too. Review collected by and hosted on G2.com.

What do you dislike about Starcycle?

Starcycle isn’t your preparer of record or your payroll provider, so when a problem lives with someone else, they can advise but not fix it. That happened twice for me: state accounts tied to a payroll provider that was slow to help, and an IRS mismatch on an annual return that is still unresolved more than a year later. They were upfront about their limits and helpful within them, but you’ll still need your accountant and other vendors in the room. I’d also have liked a clearer upfront picture of the long tail after dissolution (notices, 1099s, follow-up filings). Review collected by and hosted on G2.com.

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