![Muneer A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muneer A.") MA Muneer A. Business Development Manager Marketing and Advertising Small-Business (50 or fewer emp.) 8/9/2025 "Automated email sorting and related procedures" 5/5 What do you like best about Star Software? We would have otherwise spent many hours each week sorting categories incoming emails into those that are pertinent to each department, but it has saved us a great deal of a time Review collected by and hosted on G2.com. What do you dislike about Star Software? At our current consumption levels, the cost is very high, but i think we will find a more comfortable range as we scale our processes and volume discounts take effect. Review collected by and hosted on G2.com. What problems is Star Software solving and how is that benefiting you? Emails about service tickets, customer outreach, and other things we would prefer to ignore are sent to us in large quantities. Triaging and rerouting these emails to the appropriate internal point of contact was a major time waster because, as a creative agency, all of the staff members usually concentrate on creative work. with the assistance of Star Software , a workflow was established in which all emails are first analyzed by Star Software AI and then categorized into support tickets, vendor outreach, spam, and inbound leads or potential customers. when an email is marked as such, it is routed to the appropriate individuals who can take prompt action. By doing this, we have been able to avoid hiring a specific individuals to complete this duty and free up time for all creative staff to concentrate on their primary responsibility, which is producing incredible content. Review collected by and hosted on G2.com. Show More Rating Updated (8/22/2025) Current UserValidated ReviewerSource: Organic Review from User Profile See what 23 reviewers think of Star Software 5.0 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/star-software/reviews)