--- title: Squirrel POS Reviews meta_title: 'Squirrel POS Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 40 reviews by the users' company size, role or industry to find out how Squirrel POS works for a business like yours. aggregate_rating: rating_value: 4.0 review_count: 40 scale: '5' date_modified: '2026-07-07' parent_category: name: Restaurant url: https://www.g2.com/categories/restaurant --- # Squirrel POS Reviews **Vendor:** Squirrel Systems **Category:** [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos) **Average Rating:** 4.0/5.0 **Total Reviews:** 40 ## About Squirrel POS With Squirrel POS, you can have it all — best-in-class POS system for restaurants, unparalleled support, and the flexibility to choose your own platform, hardware, and hospitality tech integrations. ## Squirrel POS Reviews ### 1. Squirrel for first time restaurant **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Squirrel POS?** Generally very reliable and tech support has always been very helpful. Hearing from employees that the system is generally easy to use. As someone from the tech world, having detailed access to functions helps streamline the system, although instructions are clearly written by a programmer and not end user. **What do you dislike about Squirrel POS?** Some of the features require a fair amount of work to implement and can be confusing. Some features don't appear to work as defined or provide no real apparent benefit (such as volume modifiers). **What problems is Squirrel POS solving and how is that benefiting you?** There is no real problem. This is a first time restaurant so a solution was chosen based on the company history and which restaurants were highlighted as users of the system. ### 2. Easy to work with **Rating:** 5.0/5.0 stars **Reviewed by:** Jason K. | Regional Director of Food & Beverage, Small-Business (50 or fewer emp.) **Reviewed Date:** June 10, 2024 **What do you like best about Squirrel POS?** Squirrel has been a great solution for our hotel property. We have had the product since 2015, and just recently upgraded the hardware which was a seamless process. I have been very impressed with the product, software and support. Any time we had issues (which was far and few between), support was always there to resolve anything expeditiously. **What do you dislike about Squirrel POS?** Nothing comes to mind. It does everything we need it to do! **What problems is Squirrel POS solving and how is that benefiting you?** allows us to operate our business effectively ### 3. Not the best for multi-unit Restaurants **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Squirrel POS?** Screen customization, allows for multiple configurations using one item database **What do you dislike about Squirrel POS?** Lower level support is not great - wish there was more communtication on their end about how our system is set up so we arent havening to explain everytime there is an issue. Lacks in integration with outside products. **What problems is Squirrel POS solving and how is that benefiting you?** Inventory management, strealining business, employee time records and payroll reconciliation ### 4. Overall great but feels behind in the overall pos market **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Squirrel POS?** The back office. Ability to run helpful reports **What do you dislike about Squirrel POS?** Feels outdated compared to other pos systems on the market. Also table side ordering and payment needs to be improved **What problems is Squirrel POS solving and how is that benefiting you?** It allows us to build and customize menus items well for ease of service ### 5. Hands down the best customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Kate B. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Squirrel POS?** Using Squirrel has completely redefined how I run my small business. It has helped us streamline our daily operations. It has eliminated the ordering issues we had experienced with our old POS sytem. It has helped reduce our food waste with better tracking options. It has allowed our kitchen to run smoothly, cutting down on meal wait times. **What do you dislike about Squirrel POS?** The initial setup was daunting, to begin with. I am not someone who deals well with change. I also am not comfortable with technology. Once we got through the start-up, things went far smoother. I am now ecstatic with the whole system. It was well worth the initial frustration. **What problems is Squirrel POS solving and how is that benefiting you?** Running low on certain items was always an issue for us. We now use the countdown feature, and it has eliminated that problem. We also have a daily lunch special option. We have a special that needs a $1.00 discount. With Squirrel POS, we have a $1.00 discount button that has streamlined our staff billing and is easily shown to the customer. ### 6. Admin Friendly **Rating:** 5.0/5.0 stars **Reviewed by:** Simon A. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about Squirrel POS?** Squirrel POS is so simple to use and edit on the fly , price adjustments and items edits or adds can easily be done right from the POS when bartenders and servers inform me of issues. **What do you dislike about Squirrel POS?** Sometimes editing mods/addons/combo pop-ups can be tricky, getting it to let me select flavors on wings or add-ons for baked potatoes followed by temps on steaks, some buttons let you click multiple some are solo some force you to click something learning these can take some time to configure these accurately, i now have access to Squirrels learning cafe and online help guides which when i took over this property i was unaware of. **What problems is Squirrel POS solving and how is that benefiting you?** Squirrel POS has helped contain all 3 of my departments in one place, I run a restaurant, bar, and market inside of the hotel. the ability to offer different visuals for the types of departments works well for employees while allowing me to control all from one area ### 7. Product is great but some aspects are behind and customer service could use some improvements. **Rating:** 4.0/5.0 stars **Reviewed by:** Brian M. | Enterprise (> 1000 emp.) **Reviewed Date:** May 31, 2023 **What do you like best about Squirrel POS?** The system is easy to use, and technical support is typically very helpful. **What do you dislike about Squirrel POS?** Squirrel Enterprise reporting needs updating. The reports are not very useful, nor easy to manage from an Enterprise level. **What problems is Squirrel POS solving and how is that benefiting you?** Tablet service on Squirrel is exceptional. This has significantly improved our speed and steps of service, our flow and execution. It has also reduced our required services workforce and subsequent labour costs. ### 8. Excellent POS System **Rating:** 4.0/5.0 stars **Reviewed by:** Grant D. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Squirrel POS?** That they are local - with a head office in Burnaby, they are, for the most part, very efficient. **What do you dislike about Squirrel POS?** They have some annoying tiny items that pop up from programmers that have clearly never worked in the actual hospitality business **What problems is Squirrel POS solving and how is that benefiting you?** When we switched to Squirrel it solved some major headaches for us as a company as the previous POS (Micros) simply stopped providing any sort of quality service. ### 9. You lost me at the goodbye **Rating:** 0.0/5.0 stars **Reviewed by:** Annamaria G2 R. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 23, 2023 **What do you like best about Squirrel POS?** Simplicity of programming, price point, familiarity, consistency of a reliable product that rarely malfunctions once set up correctly unlike other companies **What do you dislike about Squirrel POS?** No cloud solution for our growing restaurants, so YOU said find another POS and then wanted us to pay 6+ more months b/c of terms sign by prior owner 8 yrs ago **What problems is Squirrel POS solving and how is that benefiting you?** The way they nickel and dimed us when we were forced to find another POS like a shady gym membership that makes you jump through outdated hoops to "break up." ### 10. Friendly user POS System **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2023 **What do you like best about Squirrel POS?** System integration with many other software. Easy setup, ability to set up menus, happy hour menu pricing. Easy of check adjustment and search of checks **What do you dislike about Squirrel POS?** Unable to pull employee cash out in date range for a specific employee. Unable to pull cash out the next business day Unable to pull a tips summary report. complication on Wi-fi set up for tablet as POS Terminal **What problems is Squirrel POS solving and how is that benefiting you?** able to use Tablet in patio to increase the speed of orders process to kitchen ## Squirrel POS Discussions - [What is Squirrel POS used for?](https://www.g2.com/discussions/what-is-squirrel-pos-used-for) - [View Squirrel POS pricing details and edition comparison](https://www.g2.com/products/squirrel-pos/reviews/squirrel-pos-review-6637178?section=pricing&secure%5Bexpires_at%5D=2026-07-10+16%3A24%3A05+-0500&secure%5Bsession_id%5D=d19e05b4-1f93-4dd3-bd9a-10907e477e63&secure%5Btoken%5D=cb138964f98c4f36be65163e89ca785ad678a55ed892aad27cc82e03b4c8fc4d&format=llm_user) ## Squirrel POS Features **Administration** - Menu Building - Inventory Management - Employee Scheduling - Accounting - Reporting & Analytics - Loyalty Management **Meal Service** - Payment Gateway - Table Management - Check Adjustment - Kitchen Tickets - Takeout & Delivery ## Top Squirrel POS Alternatives - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - 4.6/5.0 (1,182 reviews) - [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) - 3.9/5.0 (328 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (352 reviews)