![Verified User in Manufacturing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Manufacturing")
UM

Verified User in Manufacturing

Enterprise (\> 1000 emp.)

8/21/2026

"End-to-End Dispute Support That Saves Hours on Shipping Docs"

5/5

What do you like best about SPS Commerce Revenue Recovery?

End-to-end service. Specifically, I like that it can “read” our shipping docs (BOLs/PODs) and attach them to the corresponding dispute. Dan also translates all of the technical jargon well, which makes the process much easier to follow. This has saved me hours of pulling the docs and uploading them myself-especially since we could find no other provider for that service in Canada. The SPS web portal is well designed, but there are some parts that Dan is very helpful at explaining. Review collected by and hosted on G2.com.

What do you dislike about SPS Commerce Revenue Recovery?

I’d like the automatic reports to include the actual data in the email, instead of only sending a link that forces me to go back into the SPS portal to download them. My goal is to match up which deductions have been paid in SPS with what I have in open AR, but right now that process is still very manual. Review collected by and hosted on G2.com.

What problems is SPS Commerce Revenue Recovery solving and how is that benefiting you?

Automatically disputing deductions across multiple customers so that we get paid back quicker to reduce DSO. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: Seller invite

See what 154 reviewers think of SPS Commerce Revenue Recovery

4.6 out of 5 · Verified reviews from real users

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