![Tanya H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tanya H.") TH Tanya H. Claims Manager Mid-Market (51-1000 emp.) 6/1/2026 "Trusted Partner for Stronger Revenue Recovery and Chargebacks Insights" 5/5 What do you like best about SPS Commerce Revenue Recovery? SPS Commerce Revenue Recovery (formerly Carbon 6 Technologies/ChargeGuard) has been a trusted partner in our revenue recovery efforts since September 2023. Their expertise provides an important secondary review of invoice discrepancies, insight into evolving dispute trends, and access to specialized tools and negotiation strategies that enhance our recovery outcomes. Through this partnership, we have successfully recovered $1.4 in Amazon dispute revenue to date, generating meaningful financial value while strengthening our overall dispute management process. We appreciate always having access to chargebacks insights and recovery metrics and ease of access through their website portal. Review collected by and hosted on G2.com. What do you dislike about SPS Commerce Revenue Recovery? As ChargeGuard has evolved into Carbon 6 Technologies and now SPS Commerce, we look forward to continuing the strong partnership and personalized support that has been a key part of our success over the years. As we consider expanding our relationship and onboarding additional chargeback customers, we hope to see commission structures remain competitive and reflective of the loyalty and trust built through our long-standing partnership. Review collected by and hosted on G2.com. What problems is SPS Commerce Revenue Recovery solving and how is that benefiting you? SPS Commerce provides critical financial visibility into our key accounts and serves as an extension of our team by managing complex, time-consuming dispute activities. Their support reduces operational burden and helps maximize recovery opportunities while allowing internal resources to remain focused on strategic priorities. Review collected by and hosted on G2.com. Show More Response from Deja Snyder of SPS Commerce Revenue Recovery [Editedit](https://www.g2.com/survey_responses/sps-commerce-revenue-recovery-review-12899277/official_response/edit) We are glad to hear that SPS Commerce is solving critical financial visibility and dispute management challenges for you, allowing your internal resources to remain focused on strategic priorities. We are dedicated to providing the support you need to maximize recovery opportunities and strengthen your overall dispute management process. Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller See what 152 reviewers think of SPS Commerce Revenue Recovery 4.6 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/sps-commerce-revenue-recovery/reviews)