CH

Colin H.

Mid-Market (51-1000 emp.)

10/13/2023

"Excellent membership software for a small non profit association"

5/5

What do you like best about Springly?

As a small non profit association, we were looking for an affordable, all encompassing solution that was easy to use and implement for our members, developer, and back-end users.

Prior to Springly, we were using 4 different platforms and several spreadsheets to track and disseminate our activities, members and outings. Springly enabled us to save time and money! This one stop solution meant we could integrate a member database, newsletters, bookkeeping, online payments, internal messaging, blog, and activity registration, to name a few. You can also create custom pages to fit your needs and create a unique look all within their templates.

As the Admin and developer I use the platform on a daily basis. When I've needed help, the help utility is quite informative and when I've needed customer support, it has been readily and quickly available.

While there are more comprehensive platforms out there, I found them challenging to use and considerablt more expensive. Review collected by and hosted on G2.com.

What do you dislike about Springly?

There are some features that are a little quirky, but once you're familiar with them, you learn to work within the limitations.

We post a lot of photos in our newsletters and blogs, but there is no way to alter the size of the images in the post. It would be nice to have two or three images side by side, but that's not possible.

It would be nice to have an auto-reminder sent out to members that have registered for activities. This was one thing discussed before we joined and was told it was in the works...over a year later it's still not something that has happened. A small thing, but it would help.

This company is based in France, and sometimes responses to questions have automated replies in French. Not a huge deal, but again, it throws some of our users off...until I show them how to translate...BUT, actual responses from tech suppoort are in very good English from a support person. Review collected by and hosted on G2.com.

What problems is Springly solving and how is that benefiting you?

Wew ere looking for an integrated solution, and Springly provided taht at aprice that was lower than the separate platforms we were using Review collected by and hosted on G2.com.

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