I like that Spott brings information together in one place and structures it well, so colleagues can consult and work with one another’s information instead of keeping their own notes and Excel files. I appreciate the reporting capabilities and find the matching quite strong; I can also interpret the data more broadly than in traditional database systems. For us, Spott is a kind of single source of truth for information about our business, including notes and transcripts of conversations. I enjoy working with a growing company: they’re based in Leuven, speak the same language, and are very approachable. The collaboration is enjoyable and professional; things can move quickly, and they listen to our requests. I think the user interface looks fine. I find the LinkedIn integration perhaps the most valuable feature: importing companies and people is very easy, the link is preserved, and the database can be enriched automatically. For me, this could be one of the biggest game changers. Review collected by and hosted on G2.com.

I’ve noticed that some features could still be developed further. The drill-down options in dashboards and reports are still limited: when I click on a number to see which jobs are behind it, I can’t choose enough of the fields I want to see. I’d also like to be able to hide unused standard fields, as most of them are currently visible and that causes confusion. Review collected by and hosted on G2.com.