G2

Brian M.

Information Technology Support Manager

Small-Business (50 or fewer emp.)

2/16/2020

"Reliable and easy to use"

4.5/5

What do you like best about Splashtop Remote Support?

The cost of this product is what guided me to try Splashtop. After using Splashtop, I was sold on the price and how easy it was to set up and use not only for myself but for my customers.

I compared some of the other competitors. Some of their setups were more involved in the beginning and this wouldn't be easy for some of my non-technical customers. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Support?

The only feedback would be when you remote into a computer and if we can make the background go black to increase performance. Some users have a very high detail background when your RDP using Splashtop and this can slow down mouse movement and refresh rate. Review collected by and hosted on G2.com.

What problems is Splashtop Remote Support solving and how is that benefiting you?

In the past with other applications it took more than 15 mins or longer to have a customer install the application and have it working so I can remote in as I am giving them directions over the phone.

With SPaldhtop I just give them the URL and 99percent of the time the user is able to run the Splashtop install under 5 mins. Review collected by and hosted on G2.com.