What I like best about Splashtop Remote Support is how easy it makes it for us to remotely access office computers and troubleshoot issues without having to be physically present. It allows us to work directly with the office staff, quickly identify problems, and resolve issues more efficiently. I also like that we can support multiple users and connections, which makes it easier to keep things running smoothly for our SCs. Review collected by and hosted on G2.com.

One thing I dislike is that Splashtop can sometimes be inconsistent, especially when dealing with connection issues. Sometimes connections fail, get stuck, or require multiple attempts to get working. The differences between the blue and orange connections can also make troubleshooting a little challenging, especially when dealing with concurrent users. It would be nice if the connection process were more consistent and easier to troubleshoot. Review collected by and hosted on G2.com.