G2

Jose Z.

IT Support Specialist

Mid-Market (51-1000 emp.)

11/3/2026

Business partner of the seller or seller's competitor, not included in G2 scores.

"Splashtop’s Fluid UI and Reliable Performance Make IT Support Easy"

5/5

What do you like best about Splashtop Remote Support?

To be honest, the best function is the how you the UI feels, it is fluid and great! I believe how the integrations like the chat box is integrated is great but it seems a bit outdated for its design. Performance wide I do feel like it is great, i never have issues, it's real reliable. I can't really say on the pricing since I am not in charge of that, but i feel like this system is just amazing no matter the price. I work in IT and the support we give our users using this tools makes it really easy to get around and finish the job asap. I really love Splashtop. Review collected by and hosted on G2.com.

What do you dislike about Splashtop Remote Support?

Just somethings I would say that the chat box can be renewed or re designed to something more modern. That is all. Review collected by and hosted on G2.com.

What problems is Splashtop Remote Support solving and how is that benefiting you?

I work at a college with a large campus, and this has made my day-to-day so much easier. Instead of getting up from my chair and walking to the other side of campus just to check whether a device is on or off, I can confirm it quickly. It also helps me investigate both common issues and more complex problems. As for pricing, regardless of the cost, I think it’s worth it if you want the company to waste less money. Review collected by and hosted on G2.com.