Speedy Labs’ greatest strength has been the flexibility of both the platform and the team behind it. Rebate management often involves complex business rules, data structures, integrations, and exceptions, and their team has taken the time to understand our requirements instead of trying to force everything into a rigid, standard process.

The user experience has also continued to improve through an iterative design and feedback cycle. Reviewing prototypes and working functionality has enabled business users to provide input early, which has helped shape workflows that feel more intuitive for the people who use them day to day.

Another benefit is that the implementation process itself has helped us spot opportunities to standardize our processes and reduce reliance on manual, tribal knowledge. Review collected by and hosted on G2.com.

Our primary challenge has been the complexity of our own requirements rather than a limitation unique to Speedy Labs. As a cooperative, our rebate processes differ significantly from a more traditional rebate management model, and our implementation includes substantial tailored functionality as a result. That level of customization would require continued collaboration and development with any vendor. Review collected by and hosted on G2.com.