
I use SoMin at Click2View for client research, content planning and general ideation. What I find most useful is being able to look at a brand's social content alongside its competitors, then use the persona features and white-space analysis to find gaps worth going after. It gives us a practical starting point for creative briefs and quarterly business reviews, and helps us explain the thinking behind a recommendation. Review collected by and hosted on G2.com.
I don't really have any issues with SoMin. You need to connect the data connectors, and you need to make sure you have the right profiles. Making sure all the right profiles are one of the harder things, but it's something you'd have to do no matter what and actually made me and our company understand our clients better.
I think the integration with Claude really makes it easy to work with now, and you can really do a lot of work with it. I wouldn't say there's anything I really dislike about the platform. Review collected by and hosted on G2.com.