JS

Joahn S.

Enterprise (\> 1000 emp.)

4/23/2024

"Excellent support and process analysis"

5/5

What do you like best about Softdocs?

There are endless ways to get creative with forms and workflows. I have yet to hear a support or CSM say, "not possible." To clarify, we have unique workflows and forms that are complex. Form building experts jump in and help us meet our needs and continue to help when we need changes or updates on the fly. Review collected by and hosted on G2.com.

What do you dislike about Softdocs?

I provide support on-site to users. I believe Etrieve would benefit from an "act as user" function to allow sys admins to identify user errors that can be quickly resolved. It requires many phone calls, Teams meetings, and email exchanges. This is a function issue only. Review collected by and hosted on G2.com.

What problems is Softdocs solving and how is that benefiting you?

Document storage and management, e-forms have reduced paper, and staff need to access only one system to fill out forms and review forms that have been submitted. Review collected by and hosted on G2.com.

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4.7 out of 5 · Verified reviews from real users

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