--- title: Socure Reviews meta_title: 'Socure Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 103 reviews by the users' company size, role or industry to find out how Socure works for a business like yours. aggregate_rating: rating_value: 4.5 review_count: 103 scale: '5' date_modified: '2026-07-12' parent_category: name: Data Privacy url: https://www.g2.com/categories/data-privacy-3d79da1e-6384-42b3-a11f-d04b6694e806 --- # Socure Reviews **Vendor:** Socure **Category:** [Identity Verification Software](https://www.g2.com/categories/identity-verification) **Average Rating:** 4.5/5.0 **Total Reviews:** 103 ## About Socure Socure’s patented machine learning platform powers an elevated standard for seamless CIP/KYC compliance, fraud detection, ID document verification, and bank account ownership validation through a purpose-built, end-to-end solutions suite that results in robust, industry-leading accuracy to unlock identity trust for digital interactions and engagement at onboarding and throughout the customer journey. ## Socure Pros & Cons **What users like:** - Users highlight the **high accuracy** of Socure, significantly enhancing fraud protection and identity verification processes. (1 reviews) - Users praise the **advanced analytics** of Socure, enabling seamless identity verification and fraud protection with excellent support. (1 reviews) - Users value Socure for its **business growth potential** , noting increased approval rates and seamless customer experiences. (1 reviews) - Users value the **excellent communication** from Socure's knowledgeable customer support, ensuring prompt resolution of queries. (1 reviews) - Users praise Socure for its **comprehensive coverage** in fraud protection, ensuring seamless experiences and high approval rates. (1 reviews) - Customer Experience (1 reviews) - Customer Focus (1 reviews) - Users appreciate the **attentive and knowledgeable customer support** that simplifies onboarding for Socure software. (1 reviews) - Customization (1 reviews) - Daily Use (1 reviews) **What users dislike:** - Users find the **data analysis complexity** overwhelming, leading to confusion and issues with account turnover management. (1 reviews) - Users find the **data analysis complexity** of Socure overwhelming, leading to confusion for new users regarding next steps. (1 reviews) - Users find the **complexity of data analysis** challenging, leading to confusion for new users in navigating tasks. (1 reviews) - Users find the **complex usability** of Socure challenging, as new users may get confused with data analysis tasks. (1 reviews) - Users find the **difficult learning process** of Socure challenging due to complex data analysis and confusing attributes. (1 reviews) - Learning Difficulty (1 reviews) - UX Improvement (1 reviews) ## Socure Reviews ### 1. Effortless AI Identity Verification with Outstanding Support **Rating:** 5.0/5.0 stars **Reviewed by:** Dharmik V. | Associate Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** November 15, 2025 **What do you like best about Socure?** Its an AI powered platform for identity verifications and fraud protection which helps us to prevent any types of cyber fraud happening to any individual as this software is super easy to integrate and its implementation is also easy to a primary users and if anyone has any doubt in understanding about anything then its customer support helps us like a pro and they are super knowledgeable persons which helps us to resolve our problems with high accuracy, also its increased approva rate helps business increase auto approval rates for growth and its seamless customer experience with superior coverage of all gen-z to new country customers and its advanced technologies gives a 360 view of continuous inventions which we use 5-6 times a day in our daily basis by users. **What do you dislike about Socure?** its data analysis complexity with attributes and codes are more as a new user might get confused about what to do next and also its account turnover changes if we change a single account turnover. **What problems is Socure solving and how is that benefiting you?** t helps me by making customers onboarding with KYC and giving auto approvals and reducing manual reviews which helps us save lots of time and efforts and also its authenticity and reverification help us manage users account securely re-verify their identities. ### 2. Advanced KYC with Socure **Rating:** 4.0/5.0 stars **Reviewed by:** Tony M. | COO, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Socure?** Continued improvment in functionality and feature set. **What do you dislike about Socure?** There has been a lot of turn over in the account representative position for our account. **What problems is Socure solving and how is that benefiting you?** Socure solves our KYC, BSA and AML requirements for approving customer accounts. ### 3. The team made it easy to implement **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about Socure?** It's good, effective software adn the team was attentive and knowledgable to make the onboarding quick and simple. **What do you dislike about Socure?** Really don't have any complaints - good experience so far **What problems is Socure solving and how is that benefiting you?** Socure helps us review and detect users and user behavior to ensure everyone is a legitimate user and root out potential fraud before it happens. ### 4. Predictive data with a suite of products that is evolving over time to meet our needs. **Rating:** 4.5/5.0 stars **Reviewed by:** Wallace C. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2023 **What do you like best about Socure?** The scores are predictive and the product suite is evolving in the right direction. We appreciate the speed of innovation and expect that the new products will help us fight new threats. Integration and customer support have been seamless. **What do you dislike about Socure?** Attributes are built into reason codes which can make analysis difficult. **What problems is Socure solving and how is that benefiting you?** We're using Socure to identify phone, email, and identity risk. The products we're currently using are tailored to third party fraud but we're excited about new products to help us more with first party fraud. ### 5. Director of Federal Compliance **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2023 **What do you like best about Socure?** I think the product itself is incredibly intuitive, and far ahead its competition as relates to the service providers that other gaming entities have historically used to carry out the KYC function. **What do you dislike about Socure?** We've run into a couple of hiccups along the way w/respect to some of the features (esp. DocV), so I'd love to ensure that product continues to receive attention and enhancements. **What problems is Socure solving and how is that benefiting you?** KYC & anti-fraud measures: it's integral to our ops ### 6. Simple and easy, but pricey **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 05, 2023 **What do you like best about Socure?** Socure has an easy to user platform that allowed me and my designer to design DocV very easily. It's "out of the box" software made it easy to align on designs with stakeholders **What do you dislike about Socure?** Socure's pricing can be somewhat expensive and makes us think twice about using it for additional identify checks for login (outside of the core use, which is KYC) **What problems is Socure solving and how is that benefiting you?** Socure is helping us get as many people register for our app while making sure those people are KYC verified ### 7. Socure **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.) **Reviewed Date:** December 21, 2023 **What do you like best about Socure?** Socure is proactive and focused on problem solving **What do you dislike about Socure?** Sometimes, deadlines and the rush to get things done can interfere with BAU work of clients. **What problems is Socure solving and how is that benefiting you?** Identifying low risk population for which friction can be avoided. ### 8. great in depth experience **Rating:** 5.0/5.0 stars **Reviewed by:** Nick A. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2023 **What do you like best about Socure?** The ability for us to feel confident in the review done by Socure Doc V step up when we are opening accounts. **What do you dislike about Socure?** I dont have a dislike. So this question is not applicable **What problems is Socure solving and how is that benefiting you?** Allows us to spend more time helping the customers use the product and less time onboarding ### 9. Hasn't let me down yet! **Rating:** 4.5/5.0 stars **Reviewed by:** Crystal H. | Customer Success, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Socure?** Berbix is easy to use and very intuitive. It has yet to make a mistake in matching a customer's ID to their selfie photo. I can easily zoom in on pictures that are uploaded to confirm their identity. **What do you dislike about Socure?** At times I need to manually approve a customer's identity when the photo is taken from too far away or if it's slightly blurry. If the photo can be enlarged in these cases it would be clearer if it's a proper ID or not. **What problems is Socure solving and how is that benefiting you?** Berbix allows the work flow at my business to run more quickly. Without having to manually view each customer's ID and selfie I can continue assisting customers in other areas where they need it most. ### 10. Helpful support team, moderately useful product **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** January 09, 2023 **What do you like best about Socure?** The team at berbix has been really nice to work with. They're responsive to queries and bugs that we raise. **What do you dislike about Socure?** We haven't been able to set up much meaningful automation with the berbix integration so far. Would love more proactive support and more clear signals of fraud **What problems is Socure solving and how is that benefiting you?** KYC aka ID and selfie verification ## Socure Discussions - [What advice do you have for others considering Socure for identity verification?](https://www.g2.com/discussions/what-advice-do-you-have-for-others-considering-socure-for-identity-verification) - [View Socure pricing details and edition comparison](https://www.g2.com/products/socure/reviews/socure-review-5229896?section=pricing&secure%5Bexpires_at%5D=2026-07-12+08%3A16%3A23+-0500&secure%5Bsession_id%5D=fcc12611-fade-48e8-b60f-292d0e8d5979&secure%5Btoken%5D=b15506deeab14e27aa9469a6095c0b060bfbedf05852425933cc8d2d0dca09fa&format=llm_user) ## Socure Features **Authentication type** - SMS-Based - Voice-Based Telephony - Email-Based - Hardware Token-Based - Software Token - Biometric Factor - Mobile-Push - Risk-Based Authentication **Detection** - Payment Verification - Bot Mitigation - Real-Time Monitoring - Alerts **Integration** - Uses Open Standards - Mobile SDK - Workforce Authentication - Customer Authentication **Functionalities** - Authentication Methods - Online Age Verification - Age Estimation - Integrations and SDKs - In-person Age Verification - Liveness Check **Fraud Detection** - Name Matching - Watch List - Scoring - E-filing - Workflows and Alerts **Identity Verification Functions - Identity Verification** - Multi-Method Verification - AI Document Check - Biometric Face Match - Integration Options - Workflow Orchestration **Functionality** - Multi-Device Sync - Backup **Intelligence** - Transaction Scoring - Risk Assessment - Intelligence Reporting - ID Analytics **Analysis ** - ID Analytics - Intelligence Reporting - Incident Reports **Administration** - Encryption - Audit Trails - Regulatory Compliance **Compliance** - Due Dilligence - Regulations and Jurisdictions - Internal Policies **Generative AI** - AI Image-to-Text **Risk & Fraud Prevention - Identity Verification** - Liveness Detection - AI Risk Scoring - Document Forensics **Detection** - Fraud Detection - Alerts - Real-Time Monitoring **Administration** - Fraud Markers - Transaction Scoring - Blacklisting **Implementation** - Easy Setup - Mobile SDK - Web SDK **Monitoring** - Models - Simuation - Transaction Monitoring - Segmentation - QA **Compliance & Governance - Identity Verification** - Standards Compliance - AML/PEP Screening - Global Coverage **Response** - Device Tracking - Fraud Markers - Blacklisting - Bot Mitigation **Reporting** - Compliance Reports - Suspicious Activity - Real-Time Dashboards **Agentic AI - Fraud Detection** - Cross-system Integration - Adaptive Learning - Decision Making **Generative AI - Anti Money Laundering** - Risk Scoring - Pattern Recognition **Agentic AI - Anti Money Laundering** - Adaptive Learning - Decision Making ## Top Socure Alternatives - [Entrust IDV, formerly Onfido](https://www.g2.com/products/entrust-idv-formerly-onfido/reviews) - 4.4/5.0 (114 reviews) - [SEON](https://www.g2.com/products/seon/reviews) - 4.6/5.0 (374 reviews) - [Sift](https://www.g2.com/products/sift-s-ai-powered-fraud-decisioning-platform-sift/reviews) - 4.6/5.0 (596 reviews)