![Stephanie O.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Stephanie O.")
SO

Stephanie O.

Marketing Manager

Real Estate

Mid-Market (51-1000 emp.)

5/15/2024

"SOCI streamlines social media management, boosting online presence and accountability"

5/5

What do you like best about SOCi?

SOCI has been an invaluable asset to our marketing efforts since we started using it in November 2023. As a Marketing Manager, I appreciate how efficiently and effectively it streamlines our social media and reputation management tasks across our entire portfolio. SOCI has significantly boosted our online presence and has also been essential in ensuring our on-site teams remain accountable. Its user-friendly interface and robust features have played a major role in helping us strengthen our online reputation and achieve our marketing objectives. SOCi is continually evolving, introducing new features and enhancements to their products. The addition of Genius has made a noticeable difference by reducing the workload for our teams, while still maintaining accountability for social media and reputation responsibilities. With the upcoming launch of Genius Agents, I am genuinely excited to see how these agents will take ownership of tasks and further ease the daily workload for both our teams and myself. Overseeing 37 locations as a single person, these kinds of tools are exactly what I seek in a vendor partnership. Review collected by and hosted on G2.com.

What do you dislike about SOCi?

The 'Discovery' tab in SOCI doesn't offer engaging or industry-relevant content for us, and I find the SOCiGo mobile app to be underwhelming. Despite these issues, they are relatively minor when weighed against the platform's many advantages. Personally, I prefer using the website on my mobile device rather than the app, as it feels more straightforward. I am optimistic that the app will continue to be developed and see improvements in the near future. Review collected by and hosted on G2.com.

What problems is SOCi solving and how is that benefiting you?

SOCI simplifies social media management, helping to maintain brand consistency while also effectively overseeing online reputation. Review collected by and hosted on G2.com.

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Response from Jamie Hooker of SOCi

[Editedit](https://www.g2.com/survey_responses/soci-review-9655437/official_response/edit)

We're thrilled to hear that SOCI has been an invaluable tool for your marketing efforts and has helped streamline your social media and reputation management tasks. Thank you for sharing your positive experience with us!

Rating Updated (7/21/2026)
Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller

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4.5 out of 5 · Verified reviews from real users

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