Michelle L.
ML
Purchasing Manager
Mid-Market (51-1000 emp.)
"Excellent Customer Service and a Versatile, Customizable Hub for Our Team"
5/5
What do you like best about SmartSuite?

The customer service is excellent, and I really appreciate the flexibility to do so many things with it. We use it to collect data, manage our reservation system, and serve as a central hub for all our staff. It’s very versatile overall, and the daily office hours are super helpful. Review collected by and hosted on G2.com.

What do you dislike about SmartSuite?

The interface is not the prettiest or intuitive but I think that's the price for having a system that you can do a lot of customizations with it. Review collected by and hosted on G2.com.

Response from Kelly Will of SmartSuite

Thank you for the 5-star review! We love hearing about all the different ways your team is using SmartSuite — from reservations and training to automations and managing day-to-day work.

We’re especially happy to hear you’ve had such a great experience with our Support team and Office Hours. We have an amazing team, and we’ll definitely share your kind words with them!

We also appreciate the feedback on the interface and ease of use. We’re always working to make SmartSuite easier and more intuitive while continuing to give teams the flexibility to customize it for the way they work.

Thanks for being part of the SmartSuite community!

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4.9 out of 5 · Verified reviews from real users

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