![Amelia H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amelia H.") AH Amelia H. Director of Operations Supermarkets Mid-Market (51-1000 emp.) 8/13/2026 "Reliable Work Management with Intuitive Grids and Time-Saving Automation" 4.5/5 What do you like best about Smartsheet? I have been working with Smartsheet for about a year now and it has proven to be a reliable solution for our work management needs. What stands out to me is how the platform handles the complexity of our projects without becoming overly complicated itself. The grid-based interface feels natural and approachable which helped with adoption across our team. The automation features have been a real time-saver for us, allowing us to streamline routine tasks like status updates, approval requests, and notifications. Review collected by and hosted on G2.com. What do you dislike about Smartsheet? While I am generally satisfied with the platform, there are some areas that could use attention. The user interface feels a bit dated and could benefit from a modern refresh to make navigation more intuitive. Getting started with some of the more advanced features requires a significant investment of time to understand how everything works together. Review collected by and hosted on G2.com. What problems is Smartsheet solving and how is that benefiting you? The main challenge Smartsheet has addressed for us is the lack of visibility into our work across different teams and departments. Before implementing Smartsheet, we had information scattered across various tools and spreadsheets with no easy way to get a consolidated view. This led to duplicated efforts, missed deadlines, and general confusion about priorities. Smartsheet has given us a single source of truth where we can see all of our initiatives, track progress, and identify potential issues before they become problems. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite See what 22277 reviewers think of Smartsheet 4.4 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/smartsheet/reviews)