![Manish R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Manish R.")
MR

Manish R.

Business Owner

Graphic Design

Small-Business (50 or fewer emp.)

8/12/2026

"Flexible, Reliable Project Management with Strong Automation and Visibility"

4.5/5

What do you like best about Smartsheet?

Smartsheet’s biggest strength is its flexible, spreadsheet-style interface combined with strong project and workflow management. It makes it easy to organize work, track progress, automate repetitive tasks, and collaborate across teams. The integrations with Microsoft 365 and other business tools are helpful, while dashboards and reports provide clear visibility. Performance is generally reliable, and the AI features can speed up routine tasks and summarize information. The onboarding process is straightforward, and the available support resources make it easier to get started and resolve questions when needed. Overall, Smartsheet offers good ROI for teams that need more structure and automation than a traditional spreadsheet. Review collected by and hosted on G2.com.

What do you dislike about Smartsheet?

Smartsheet is powerful, but some advanced features can take time to learn, especially when setting up complex workflows, reports, and automations. The interface can feel a little overwhelming for new users, and larger sheets may require careful organization to stay easy to manage. Some integrations and advanced capabilities may also require higher-tier plans, which can affect the overall cost. AI features are useful, but their value can vary depending on the type of work. Support resources are helpful, although getting familiar with all the available options can take some time. Review collected by and hosted on G2.com.

What problems is Smartsheet solving and how is that benefiting you?

Smartsheet helps solve the challenge of keeping projects, tasks, deadlines, and team information organized in one place. It reduces the need for scattered spreadsheets and manual status updates by providing shared dashboards, automated workflows, and real-time visibility. This makes collaboration easier, improves accountability, reduces repetitive work, and helps teams make faster decisions. The integrations and reporting features also make it easier to connect information and track overall business performance. Review collected by and hosted on G2.com.

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