![Verified User in Consumer Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Services")
AC

Verified User in Consumer Services

Small-Business (50 or fewer emp.)

2/16/2026

"Incredibly Responsive Support That Provides High Level Results"

5/5

What do you like best about SmartBug Media?

How incredibly responsive and helpful Komal is which has really made our work so much easier because we are not waiting for responses for long periods of time. Review collected by and hosted on G2.com.

What do you dislike about SmartBug Media?

I have no concerns with Komal or SmartBug Media. Review collected by and hosted on G2.com.

Recommendations to others considering SmartBug Media:

I would highly recommend others work with Komal and SmartBug if they are looking for excellent customer service and results. We came in with a lot of questions and bad habits and Komal has put everyone not only on the right track but the same track. We are learning more about our company and what we are capable of because of Komal. Review collected by and hosted on G2.com.

What problems is SmartBug Media solving and how is that benefiting you?

Our company is using SmartBug Media to solve connection issues with HubSpot. We have been working with Komal Thakur, and she has been extremely helpful and patient with our entire team. We are much more efficient and understanding our time and now have an entire knowledge base that we have not had. Review collected by and hosted on G2.com.

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Validated ReviewerIncentivizedSource: Seller invite

See what 209 reviewers think of SmartBug Media

4.8 out of 5 · Verified reviews from real users

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