--- title: Hospitable.com Reviews meta_title: 'Hospitable.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 257 reviews by the users' company size, role or industry to find out how Hospitable.com works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 257 scale: '5' date_modified: '2026-07-14' parent_category: name: Real Estate url: https://www.g2.com/categories/real-estate --- # Hospitable.com Reviews **Vendor:** Hospitable, Inc **Category:** [Vacation Rental Software](https://www.g2.com/categories/vacation-rental) **Average Rating:** 4.8/5.0 **Total Reviews:** 257 ## About Hospitable.com Hospitable is the short-term rental industry's premier super app, empowering hosts and property managers to streamline operations, grow their businesses, and reclaim valuable time. Initially launched in 2016 as a time-saving PMS, Hospitable has evolved into a powerful toolkit that goes beyond traditional property management. The platform enables hosts at every scale to automate guest messaging with AI, optimize nightly rates, simplify rental agreements and deposits, coordinate teams, and confidently launch direct booking websites with built-in payments and property protection. Hospitable supports tens of thousands of hosts worldwide, having automated over 108 million messages and processed $5.2 billion in reservation income in 2025. The target audience for Hospitable includes short-term rental hosts, property managers, and real estate investors looking to optimize their hosting experience. With the rise of platforms like Airbnb, Vrbo, Booking.com, Agoda, and Google Vacation Rentals, the demand for effective management solutions has never been higher. Hospitable caters to these needs by offering features that automate guest communication, synchronize bookings, and simplify team management. This makes it an ideal choice for both seasoned hosts and those new to the short-term rental market. Key features of Hospitable include AI-powered messaging automation, which enables hosts to respond to 90% of guest inquiries without manual intervention. This feature not only enhances guest satisfaction but also frees up valuable time for hosts. Additionally, the platform allows users to build their own direct booking websites, giving them full control over their rental journey and the ability to process payments securely. The synchronization of reservations across multiple platforms ensures that double bookings are a thing of the past, providing peace of mind for hosts. Hosts can now use Hospitable's Dynamic Pricing solution to optimize nightly rates at no additional cost to their existing Hospitable subscription. Hospitable also offers robust team management tools, allowing hosts to assign tasks and send reminders to cleaners and assistants via email or SMS. This level of organization minimizes human error and ensures that all communications are timely and accurate. The platform’s single inbox feature consolidates messages from various booking channels, making it easy for hosts to track communication history with returning guests. Furthermore, smart lock and smart thermostat integrations streamline check-in and reduce energy bills. By utilizing Hospitable, hosts can enhance their operational efficiency, improve guest experiences, and ultimately increase their rental income. The combination of automated messaging, synchronized bookings, optimized nightly rates, and comprehensive team management tools sets Hospitable apart in the competitive landscape of short-term rental management solutions. ## Hospitable.com Pros & Cons **What users like:** - Users love the **automated messaging** feature of Hospitable.com, ensuring seamless communication even during unavailability. (12 reviews) - Users value the **automation capabilities** of Hospitable.com, which significantly streamline management tasks and improve efficiency. (9 reviews) - Users appreciate the **smooth booking management** of Hospitable.com, enhancing communication and automating tedious tasks effectively. (7 reviews) - Users appreciate the **ease of use** of Hospitable.com, simplifying property management and enhancing efficiency with its features. (7 reviews) - Users value the **time-saving automation** of Hospitable.com, enhancing guest communication while freeing up their valuable time. (6 reviews) - Easy Integrations (5 reviews) - Setup Ease (5 reviews) - Unified Platform (5 reviews) - Accounting Efficiency (4 reviews) - Dynamic Pricing (4 reviews) **What users dislike:** - Users find the **notification system lacking** , requiring manual checks and causing inefficiencies in upsell management. (3 reviews) - Users report **terrible customer support** from Hospitable.com, highlighting slow responses and lack of escalation paths for urgent issues. (3 reviews) - Users express concern over **booking issues** , particularly limited payment options affecting Direct Booking functionality in certain regions. (2 reviews) - Users find **integration issues** with third-party tools frustrating, impacting their overall experience with Hospitable.com. (2 reviews) - Users express frustration over **mobile accessibility** issues, particularly the lack of offline functionality while traveling. (2 reviews) - Payment Issues (2 reviews) - Software Bugs (2 reviews) - Expensive (1 reviews) - Limited Customization (1 reviews) - Not User-Friendly (1 reviews) ## Hospitable.com Reviews ### 1. Streamlined Property Management, Effortless to Use **Rating:** 5.0/5.0 stars **Reviewed by:** keith s. | Boss, Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Hospitable.com?** I use Hospitable.com to manage my short-term rental properties, and it really streamlines things for me by putting all my bookings from various companies like Airbnb and Booking.com into one place, making my life much easier. I find the setup quite easy, and I spent a day familiarizing myself with the software, tweaking my properties to make the most of it. It's important to know the different features, and for the most part, the software works well. I love how it makes my life easier and saves me a lot of time, and it's fairly easy to use, which is a big plus for me. **What do you dislike about Hospitable.com?** I think Hospitable.com could be improved by adding a feature to temporarily delist a property on a particular booking page like booking.com and then, at a certain point, automatically relist the property. This would allow me to favor a particular property system over another, and as I get closer to a date when it needs to be occupied, it could then offer it to other portfolios. **What problems is Hospitable.com solving and how is that benefiting you?** I use Hospitable.com to manage my short-term rental properties. It centralizes bookings from platforms like Airbnb and Booking.com into one calendar, reducing the need to access multiple websites and simplifying my workflow. ### 2. Reliable AI messaging that scales with your rental business **Rating:** 4.5/5.0 stars **Reviewed by:** Hilary W. | Interim Director, Builders Programming for Pledge 1% (client), Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about Hospitable.com?** We've used Hospitable since 2024 and it has become essential to how we run our short-term rentals. The AI messaging integration is a standout. It drafts responses for us and can send pre-approved messages automatically, which saves real time and mental energy. It's fast and reliable, and it carries a significant share of the day-to-day message volume that would otherwise fall entirely on us. That alone has alleviated a lot of workload, especially during high-inquiry periods. The clean integration across Airbnb and VRBO makes the backend genuinely easy to manage, even as a smaller host. We also appreciate the cleaner coordination feature. Being able to communicate scheduling with our cleaning team through text and email in one system removes a layer of manual coordination we used to handle separately. Overall, Hospitable has given us operational fluency and peace of mind running our rentals. It's the platform we recommend most often to friends and colleagues just starting out in short-term rentals. **What do you dislike about Hospitable.com?** The main downside is dynamic pricing. It tends to list below market rate compared to area comps, so we still run PriceLabs alongside it. This affects revenue performance directly, since underpriced nights mean lost income we have to correct for manually. We would prefer to consolidate and drop that subscription, but the pricing engine isn't there yet. The other challenge is the sheer number of features. We don't use everything Hospitable offers, and it can be overwhelming to figure out where certain messaging flows or upsell features fit into our operations. This likely means we're leaving value on the table that we're already paying for. The webinars are helpful, but simple SOPs or playbooks on how to use and leverage more of the platform's features would make adoption easier. **What problems is Hospitable.com solving and how is that benefiting you?** Before Hospitable, guest messaging was entirely manual, which meant constant monitoring across platforms and slower response times during busy periods. We struggled with the volume of repetitive questions (check-in instructions, WiFi, parking, amenities) eating into the time we needed for higher-value operational work. Now Hospitable handles the bulk of that messaging through automated and AI-drafted responses, with pre-approved messages sending on their own. This has resulted in faster response times for guests, more consistent communication across every booking, and significantly less day-to-day workload for us. It has freed up time to focus on scaling our operation rather than staying buried in our inbox. The cleaner coordination feature has also solved a separate problem: keeping our cleaning team aligned on scheduling without a patchwork of texts and calls outside the platform. Having that in one system has made turnovers more reliable. Overall, Hospitable has made it possible for us to run our short-term rental with the responsiveness of a much larger operation, without needing to add staff. ### 3. Hospitable Scaled My Short-Term Rental Business Fast—Without Losing Guest Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin H. | Agency Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Hospitable.com?** What I like best about Hospitable is how quickly it has allowed me to grow without losing control of the guest experience. In just three to four months, I have gone from launching my first short-term rental to managing three properties, including units for other owners, and Hospitable has scaled with me every step of the way. The automated messaging, smart lock integrations, unified inbox, direct booking tools, and multi-property management have become central to my daily operations. I especially appreciate being able to automate so much of the guest journey while still keeping communication personal and hospitality-focused. The platform is intuitive enough for a new host but powerful enough that I am still discovering new ways to use it as my business grows. Hospitable has genuinely helped me make the transition from operating a single Airbnb to building a professional short-term rental management business. **What do you dislike about Hospitable.com?** My biggest frustration is currency support. My properties are in Mexico and operate in Mexican pesos, but MXN does not currently align seamlessly across all Hospitable features. This can create extra work and occasional confusion, particularly as I expand into direct bookings, owner reporting, and multi-property management. As Hospitable continues to grow internationally, I would love to see full native currency consistency across every part of the platform. For operators managing properties outside the U.S., this would make an already excellent platform significantly stronger. **What problems is Hospitable.com solving and how is that benefiting you?** Hospitable is solving the problem of scale. In just a few months, I have grown from one short-term rental to managing multiple properties, and the platform gives me one intuitive place to manage guest communication, reservations, smart locks, direct bookings, and other key integrations. The UI is easy to navigate, performance has been reliable, and the automations and AI tools save me significant time while still allowing me to keep the guest experience personal. Support and onboarding have also been excellent whenever I have needed help expanding into new features or troubleshooting an integration. Most importantly, the ROI is clear. Hospitable reduces repetitive work, helps prevent missed details, and allows me to manage more properties without adding the same level of administrative workload. It has helped me move from operating a single Airbnb to building a scalable short-term rental management business. ### 4. Really unsatisfied from their customer support **Rating:** 0.0/5.0 stars **Reviewed by:** PROKOS Paros M. | Hospitality Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 30, 2026 **What do you like best about Hospitable.com?** It provides the Hospitable Essentials tool, which is basically allowing you to use their free PMS software and have a unified inbox. It's nice that you can connect Airbnb, Bookijng.com, Vrbo and Agoda. **What do you dislike about Hospitable.com?** You have to pay for everything to use more advanced features. Customer support 1/10. Never got a response on my concerns. Constant ical syncs. Really dissatisfied in terms of what you get from what you pay in tertun, Guesty, lodigy, zeevou much better. Limited AI replies in the Essentials plan. You are booking sessions and then getting last minute cancellations, without being aware of **What problems is Hospitable.com solving and how is that benefiting you?** I was supposed to use Hospitable as a unified and consolidated PMS/ channel manager, but it doesn't solve my problems but has created more issues. **Official Response from Miles Hobson:** > Hi there, as listed on our pricing page, customer support on our $0 subscription tier is through AI chat and Community support, but our team has jumped in to assist with the issues you're having - I can see Lisa has sent you a message earlier today and hope that she can get to the bottom of the issues you're having. The Essentials plan is unmatched in terms of the core capabilities that it offers for free including calendar management, unified inbox, rental agreements, 0% booking channel commissions, guest portal, and much more. ### 5. Hospitable: The Central Brain for Automated Guest Messaging and Cleaner Coordination **Rating:** 5.0/5.0 stars **Reviewed by:** Tyler D. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** May 04, 2026 **What do you like best about Hospitable.com?** I've been using Hospitable for over 7 years and it has become the central brain of my guest and cleaner operations. The automated messaging is unmatched — guests get the right information at exactly the right time without me lifting a finger. The cleaner coordination and scheduling automation has been just as valuable; my turnover process runs itself. After years of managing STRs across multiple markets, I can't imagine operating without it. It's one of the few tools I've used this long and still rely on daily. **What do you dislike about Hospitable.com?** The only real pain point has been the VRBO connection — it's a bit finicky compared to the Airbnb integration. Syncing and automation don't always behave as seamlessly on the VRBO side, which can require some extra monitoring. That said, this feels more like a VRBO API limitation than a Hospitable problem. Everything else has been rock solid. **What problems is Hospitable.com solving and how is that benefiting you?** Hospitable solves the problem of scale. Guest communication, cleaner scheduling, and turnover coordination used to require constant manual attention. Now it all runs automatically. Across 7+ years and multiple properties, it's let me grow the portfolio without growing the workload and guest experience has only gotten better because of it. ### 6. Efficient Property Management but Needs Live Support **Rating:** 4.0/5.0 stars **Reviewed by:** Deanna R. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about Hospitable.com?** I find Hospitable.com very helpful with setting pricing and troubleshooting any issues with navigating the website and the app. It's pretty user-friendly, and a lot of setup questions can be answered via the AI chat, which makes it easier despite the initial complexity. I also appreciate that Hospitable.com integrates well with platforms like VRBO, Airbnb, and Booking.com, and allows us to sync our pricing with PriceLabs. **What do you dislike about Hospitable.com?** I think having 24/7 access to a live agent, either by phone or via chat, would be very helpful. The messages I've gotten back have said that live agents are in a different country and often in a different time zone, so they're not always available on a 24/7 basis. Also, the initial setup was a little difficult because there are a lot of moving pieces when you're trying to sync multiple rental properties on multiple booking sites. **What problems is Hospitable.com solving and how is that benefiting you?** Hospitable.com helps with setting pricing and troubleshooting issues with navigating the website and the app. ### 7. Effortless Property Management and Stellar Support **Rating:** 5.0/5.0 stars **Reviewed by:** christopher b. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 23, 2026 **What do you like best about Hospitable.com?** I find Hospitable.com to be a great time saver, especially with its automated messaging feature that handles 95% of the communication with our guests, significantly enhancing customer service quality. It's a very user-friendly platform with an easy-to-navigate interface that doesn't change too often, making it simple to use and make changes. I also find the operations module very beneficial as it allows scheduling of cleaning, maintenance, and other tasks, which is very helpful. The platform lets us assign tasks to team members, who get automated notifications and reminders, and track tasks efficiently. We can also bring in third-party providers if needed. It's sophisticated yet easy to navigate and use. **What do you dislike about Hospitable.com?** The only thing I could say is recently, there's been some lag time when using the app on my phone. It's been quite slow. Not all the time, but often. I have to restart the app to get optimal function. **What problems is Hospitable.com solving and how is that benefiting you?** I find Hospitable.com is a great time saver with automated messaging, handling 95% of communication labor with guests and improving our customer service quality. ### 8. Incredible, Easy-to-Use Rental Management with Powerful Integrations and AI Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole E. C. | Property Owner, Hospitality, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about Hospitable.com?** Incredible tool to manage my rental. Super easy to use, for me and my family. The best are the integrations, at the moment, I am also using the AI tools very often. A lot of potential for this product. The performance of the pricing has improved a lot; however, it is missing market intelligence. **What do you dislike about Hospitable.com?** I think about how often it logs out. It is terrible. I have to log in multiple times a week for no reason. **What problems is Hospitable.com solving and how is that benefiting you?** The calendar integration, the AI automations, the interaction with the guest, the integration with other tools, the finance view. ### 9. Streamlined Property Management with Hospitable.com **Rating:** 4.5/5.0 stars **Reviewed by:** Jesse O. | Director of Strength and Conditioning, Small-Business (50 or fewer emp.) **Reviewed Date:** June 03, 2026 **What do you like best about Hospitable.com?** I use Hospitable.com for my property management system, and it's been a great tool to synchronize Airbnb, VRBO, and Booking.com. I like how it manages our operations and pricing and provides a really streamlined management solution. It has a ton of features that really allow me to maximize occupancy. I always love that they're releasing new features, like the recent optimization for Airbnb, which makes Hospitable.com seem like it's on the cutting edge of being a preferred partner with Airbnb and VRBO. The setup was easy, and once everything is automated, the efficiency kicks in. **What do you dislike about Hospitable.com?** I'm currently using Wheelhouse for dynamic pricing and I'm not sure how Hospitable.com's pricing engine compares. I would like to see a comparison between the two systems, especially considering their dynamic pricing engine. **What problems is Hospitable.com solving and how is that benefiting you?** I use Hospitable.com to integrate my booking systems like Airbnb and Vrbo, streamline operations, and manage pricing. It maximizes occupancy and keeps me updated with new features, always staying at the cutting edge. ### 10. Efficient Coordination and AI-Powered Communication **Rating:** 5.0/5.0 stars **Reviewed by:** Catherine P. | Small-Business (50 or fewer emp.) **Reviewed Date:** June 02, 2026 **What do you like best about Hospitable.com?** I like that Hospitable.com is all in one place, so I don't have to check different apps for my different platforms to communicate with everybody. I really like the AI communication feature, which sometimes rewrites my thoughts in a nicer way, making it easier to communicate with guests. It's helpful when I don't know how to word certain things, ensuring my message is clear and not offensive. The initial setup was really easy, and they had great support to walk me through it. I also use it with PriceLabs, and that's been working well. **What do you dislike about Hospitable.com?** I don't really have anything to complain about. I love everything. Maybe I don't use all the features as much as I could. Differences can be a little hard, but I don't have a direct channel yet. I just don't really wanna spend the money, the extra fees with .com, not knowing what kind of return I'm gonna get. **What problems is Hospitable.com solving and how is that benefiting you?** Hospitable.com saves me a lot of time coordinating communication with guests and calendars across different platforms, preventing overlapping issues. I love that it's all in one place, and the AI helps improve communication by rewriting my thoughts in a nicer way, making it easier to connect with guests. ## Hospitable.com Discussions - [Is there a way to add pictures to the messages sent?](https://www.g2.com/discussions/34273-is-there-a-way-to-add-pictures-to-the-messages-sent) - 4 comments, 2 upvotes - [What is Hospitable.com used for?](https://www.g2.com/discussions/what-is-hospitable-com-used-for) - 1 comment - [View Hospitable.com pricing details and edition comparison](https://www.g2.com/products/hospitable-com/reviews/hospitable-com-review-9806172?section=pricing&secure%5Bexpires_at%5D=2026-07-15+05%3A09%3A53+-0500&secure%5Bsession_id%5D=25cb5f6d-4655-4401-9d74-5d01bd4836f8&secure%5Btoken%5D=bdffc4e437779c85b77640eccfaeb6d5cf70f32564a0e4892dcac07cd036994f&format=llm_user) ## Hospitable.com Integrations - [Airbnb](https://www.g2.com/products/airbnb/reviews) - [Beyond](https://www.g2.com/products/beyond-beyond/reviews) - [Breezeway](https://www.g2.com/products/breezeway/reviews) - [ecobee SmartBuildings](https://www.g2.com/products/ecobee-smartbuildings/reviews) - [Extenteam](https://www.g2.com/products/extenteam/reviews) - [Minut](https://www.g2.com/products/minut/reviews) - [PriceLabs](https://www.g2.com/products/pricelabs/reviews) - [StayFi](https://www.g2.com/products/stayfi/reviews) - [TurnoverBnB](https://www.g2.com/products/turnoverbnb/reviews) - [Wheelhouse](https://www.g2.com/products/wheelhouse/reviews) ## Hospitable.com Features **Agentic AI - Vacation Rental** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Hospitable.com Alternatives - [Hostaway](https://www.g2.com/products/hostaway/reviews) - 4.8/5.0 (411 reviews) - [Beyond](https://www.g2.com/products/beyond-beyond/reviews) - 4.7/5.0 (150 reviews) - [Guesty](https://www.g2.com/products/guesty/reviews) - 4.6/5.0 (107 reviews)