CN Crystal N. Product Engagement Specialist Mid-Market (51-1000 emp.) 7/31/2023 More Options - - [Respond as Skilljar by Gainsight](https://www.g2.com/survey_responses/skilljar-by-gainsight-review-8380662/official_response/new) "Easy to use platform with great customer service." 5/5 What do you like best about Skilljar by Gainsight? I recently started using Skilljar and I am blown away by how easy it is to use! The platform is incredibly user-friendly and intuitive, making it a breeze to navigate and customize. If don't have much experience with HTML or CSS, no worries! Skilljar provides pre-made code snippets that you can easily plug in to customize your platform. But what really sets Skilljar apart is their amazing customer service. Whenever I've had a question or issue, their support team has been quick to respond and incredibly helpful. It's clear that they truly care about their customers and are dedicated to providing the best possible experience. Overall, I highly recommend Skilljar to anyone looking for a powerful, easy-to-use LMS with top-notch customer support. Review collected by and hosted on G2.com. What do you dislike about Skilljar by Gainsight? I recently used Skilljar and while I found it to be a useful platform for e-learning, I was disappointed with the lack of SCORM analytics. Specifically, I wish there was more visibility into user interaction within each SCORM file. With more analytics, I believe Skilljar would be even more valuable for tracking learner progress and improving course content. Review collected by and hosted on G2.com. What problems is Skilljar by Gainsight solving and how is that benefiting you? Skilljar Customer Education Platform is helping us improve completion rates by providing a user-friendly and engaging learning experience. This platform solves several problems related to customer education, such as difficulty in tracking progress, lack of engagement, and limited course accessibility. With Skilljar, we can easily monitor our learners' progress, create interactive content, and offer flexible course options that cater to different learning styles. By using this platform, we have seen a significant increase in completion rates. Overall, Skilljar has been a valuable tool for us in delivering effective and efficient customer education. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 Icon Rating Updated (11/14/2024) Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller See what 385 reviewers think of Skilljar by Gainsight 4.6 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/skilljar-by-gainsight/reviews)