--- title: SiteGround Reviews meta_title: 'SiteGround Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 297 reviews by the users' company size, role or industry to find out how SiteGround works for a business like yours. aggregate_rating: rating_value: 4.2 review_count: 297 scale: '5' date_modified: '2026-07-17' parent_category: name: Web Hosting url: https://www.g2.com/categories/web-hosting --- # SiteGround Reviews **Vendor:** SiteGround **Category:** [Cloud Web Hosting Platforms](https://www.g2.com/categories/cloud-web-hosting) **Average Rating:** 4.2/5.0 **Total Reviews:** 297 ## About SiteGround SiteGround is the largest independent website hosting platform trusted by the owners of over 3 million domains worldwide. With a focus on web speed and security, SiteGround’s hosting service includes simple but powerful website management tools and unique in-house solutions that make websites run faster and safer. Combined with industry-leading customer service, this makes SiteGround the preferred website hosting provider for freelancers, small businesses, and webmasters alike. WordPress users on SiteGround enjoy managed service with specialized tools for superior website performance and easy management. ## SiteGround Pros & Cons **What users like:** - Users commend the **stellar customer support** of SiteGround, noting their efficiency and willingness to assist with inquiries. (9 reviews) - Users appreciate the **user-friendly setup and management** capabilities of SiteGround, making hosting tasks effortless and efficient. (7 reviews) - Users commend SiteGround for its **efficient CDN services** , enhancing website speed and security without third-party interruptions. (7 reviews) - Users find SiteGround incredibly **easy to use** , with seamless setup and efficient tools for managing WordPress sites. (6 reviews) - Users praise SiteGround for its **efficient customer support** , consistently exceeding expectations with knowledgeable and helpful assistance. (6 reviews) - Users value the **reliability** of SiteGround, noting exceptional support and seamless recovery features that enhance their experience. (6 reviews) - User-Friendliness (6 reviews) - WordPress Support (6 reviews) - User-Friendly Interface (5 reviews) - Users commend the **24/7 support** at SiteGround, highlighting prompt and knowledgeable assistance anytime they need help. (4 reviews) **What users dislike:** - Users find SiteGround to be **super expensive** , especially after the first year compared to other hosting providers. (5 reviews) - Users express frustration with **unhelpful customer support** and concerns over security and policy issues at SiteGround. (4 reviews) - Users express frustration over **poor customer support** that fails to address critical issues and security concerns effectively. (4 reviews) - Users find **pricing issues** with SiteGround, noting high costs after the first year and abrupt upgrade policies. (4 reviews) - Users find SiteGround to be **super expensive** , especially after the first year compared to other hosting options. (3 reviews) - Users face **access restrictions** due to unjustified traffic blocks and poor management responses, leading to frustrating experiences. (2 reviews) - Users express concerns about **high pricing** after the first year, making it less viable for budget-conscious customers. (2 reviews) - Interface Issues (2 reviews) - Lack of Features (2 reviews) - Performance Issues (2 reviews) ## SiteGround Reviews ### 1. Excellent Server Experience with No Downtime **Rating:** 5.0/5.0 stars **Reviewed by:** Jacob K. | PPC Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2022 **What do you like best about SiteGround?** Cutting Edge Hardware – SSD & Hosted With Google Cloud Quick Server Response Times All Over The World! Customer Support That Works (24/7 Phone Support Available!) **What do you dislike about SiteGround?** There are some cons that I feel they can work on: Web Spaced Capped at 10GB – 30GB Higher Renewal Costs Managed Hosting Features Require GrowBig or GoGeek Plans **What problems is SiteGround solving and how is that benefiting you?** I am using siteground for my WordPress website and I get no downtime to it. ### 2. Was great until it wasn’t… **Rating:** 0.0/5.0 stars **Reviewed by:** Jean K. | Solution Architect, Publishing Platform Backend Systems, Small-Business (50 or fewer emp.) **Reviewed Date:** March 23, 2022 **What do you like best about SiteGround?** It's better than Bluehost and it worked well until something happened that took my client's business down twice in one week **What do you dislike about SiteGround?** We experienced poor customer service that wasn't timely when we needed it most. No one answered questions about the origin of the problem (injected malware) into the site. **What problems is SiteGround solving and how is that benefiting you?** It was good enough for a small business website and economic. Until it wasn't and we realized we had to move to a bigger provider to get the uptime, security, and service we need. ### 3. Easy to use, awesome support, speed optimizations **Rating:** 5.0/5.0 stars **Reviewed by:** Svetla M. | Partnerships Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2022 **What do you like best about SiteGround?** Ease of setup of new hosting account and websites. Interface is very intuitive, documentation is ample, and there is a very helpful support available on chat almost instantly. They also constantly apply speed optimization tools for my WordPress websites. **What do you dislike about SiteGround?** Pricing after first year is way more compared to first year **What problems is SiteGround solving and how is that benefiting you?** Fast and problem-free setup of WordPress hosting accounts, ensure fast loading and secure websites ### 4. As a new SiteGround customer, I am impressed and relieved with the professional support. **Rating:** 5.0/5.0 stars **Reviewed by:** Roy M. | Entrepreneur, Small-Business (50 or fewer emp.) **Reviewed Date:** December 27, 2021 **What do you like best about SiteGround?** As a new customer to SiteGround, My experience has been very positive. The support has been excellent! The SiteGround support agents are very knowledgeable and have provided very helpful support with my Cloudflare DNS issues. My previous hosting really struggled with Cloudflare DNS Management issues. SiteGround support agents easily handled everything with professional excellence. **What do you dislike about SiteGround?** I haven't noticed anything I dislike so far. **What problems is SiteGround solving and how is that benefiting you?** Cloudflare integration with DNS management. The support with Cloudflare Hosting and DNS management has been extremely helpful and professional! ### 5. Outstanding customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Eric J. | Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** February 18, 2022 **What do you like best about SiteGround?** No matter the situation, I've always had the best service on their online support. They listen to the issue and get it resolved fast! **What do you dislike about SiteGround?** Haven't had a bad experience to dislike. sorry. **Recommendations to others considering SiteGround:** Don't even question yourself. Just sign up with siteground and you will be well taken care of. **What problems is SiteGround solving and how is that benefiting you?** na ### 6. Siteground Keeps the Main Things the Main Thing **Rating:** 4.5/5.0 stars **Reviewed by:** Glen E. | Web Team Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about SiteGround?** Customer Service continues to differentiate Siteground from the rest. I've dabbled in so many hosts promoted by the Wordpress community, but none has kept a consistent level of service like Siteground. Its the main reason I would recommend them. Also that they haven't "dropped off" in any of their services. I also like that they moved away from cPanel. It took a moment to understand their new platform but I like it. **What do you dislike about SiteGround?** The price has gone up, making it less a mainstream option for a wide variety of users, and closer to a niche or agency level of solutions. **What problems is SiteGround solving and how is that benefiting you?** Re-seller hosting is very easy for someone like myself, who is not trained in IT and learned basic hosting environments on my own. Setting up new domains, staging, moving sites, its all very easy for me to do. ### 7. Very good hosting company for WordPress and other technologies **Rating:** 4.5/5.0 stars **Reviewed by:** Petar C. | Economist, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2021 **What do you like best about SiteGround?** It's very easy to use the dashboard and cPanel, SSL is free and uptime is impressive. The support team is very good and they answer very fast. **What do you dislike about SiteGround?** It is quite complicated to create a staging instance if the domain is not hosted on the SiteGround, and it often happens that something breaks when syncing staging to live when the domain is not hosted on the SiteGround. **What problems is SiteGround solving and how is that benefiting you?** We host over 15 sites of our clients on the SiteGround and everyone is satisfied for now. ### 8. 110% better than the industry standard for customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 17, 2021 **What do you like best about SiteGround?** speed, reliability and safety. Exceptional customer support **What do you dislike about SiteGround?** I would like a wider domain purchase choice like godaddy **What problems is SiteGround solving and how is that benefiting you?** speed, reliability and safety ### 9. the best wordpress hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Jacopo I. | Solopreneur, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** February 21, 2022 **What do you like best about SiteGround?** A quality server. Very high stability with an avant-garde technical staff. I have been a user since 2015 and have always been updated on the news of the web, improving the services while also balancing the costs / offer **What do you dislike about SiteGround?** I liked being able to expand the inboxes infinitely **What problems is SiteGround solving and how is that benefiting you?** Very fast wordpress website. Own caching plugs. A super efficient technical service that helped me several times in critical cases. ### 10. The customer care is excellent! **Rating:** 5.0/5.0 stars **Reviewed by:** Lorenzo G. | Life Coach, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2022 **What do you like best about SiteGround?** I'm not so skilled to evaluate the quality of the hosting, but for sure have a so great customer care is something that let you be safe choosing this service!... **What do you dislike about SiteGround?** Don't knew............. i've nothing I dislike. .................................................................................................................................. **What problems is SiteGround solving and how is that benefiting you?** It's a good hosting for my small websites........................................................................................................................................ ### 11. Fantastic! **Rating:** 5.0/5.0 stars **Reviewed by:** Ivo T. | Web Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2022 **What do you like best about SiteGround?** I'm very satisfied with the service. The support team is very polite. They respond immediately! All of my issues have been solved. **What do you dislike about SiteGround?** Nothing, I'm completely satisfied with the services! **What problems is SiteGround solving and how is that benefiting you?** I had problems with migrating from an old hosting service. SiteGround responded immediately! ### 12. Siteground hosting is expensive without any values **Rating:** 1.0/5.0 stars **Reviewed by:** Alan M. | SEO Consultant **Reviewed Date:** August 16, 2021 **What do you like best about SiteGround?** Their online support agents reply a bit quicker than other cheaper providers, but I am not still convinced that benefit against huge costs they charge **What do you dislike about SiteGround?** My service expired more than a month ago, but I have been their customer for around 3 years. Since I had to spend a few weeks in the hospital, lockdowns, and other situations I could not renew it. When I reached out to them for retrieving at least my emails, they said, if the service is expired more than a month, they delete all of that despite I still have my log-in working on the site. What worries me is that I used their hosting for years paying higher costs compared to other cheaper providers. What value do I have by paying SiteGround higher prices, if they delete my emails who have been using their services for years? Despite this, I never got any notifications. I remember once during my active engagement with them, my site was completely down then I sent them an email, for which they replied after 2 days, even though I still used their services. There is no value for loyalty from these people, just charge more or leave type of service. I would advise anyone to consider different options. **What problems is SiteGround solving and how is that benefiting you?** I was running my website using them, that's all. ### 13. WORST experience with any business EVER! **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2021 **What do you like best about SiteGround?** I like NOTHING about SiteGround. I used them for less than 2 months after switching from A2 Hosting. Anything that would've been positive (like live chat support) is completely irrelevent because their hosting services are unreliable to say the least. **What do you dislike about SiteGround?** I have never worked with a company that gave me so much stress. I started with their shared hosting, this wasn't enough and they recommended upgrading to their (expensive) VPS service. Soon after this supposed upgrade, my (client!!) websites started going offline. Tons of issues arose. This was supposedly the RAM etc. but after switching to CloudWays I NEVER experienced the issues again that I had with them. It wasn't my fault, it was theirs. They cost me so much. Not only was their service way too expensive for what it is, because of the issues, they gave me a ton of stress and shame towards my clients. Luckily I made the decision to switch to CloudWays and I never looked back! **What problems is SiteGround solving and how is that benefiting you?** I didn't solve ANY of the problems I was trying to address (namely speeding up my sites - A2 Hosting never really let me down, I just needed my websites to be faster!). Hence why I quickly switched again. **Official Response from SiteGround Reviews:** > We are truly sorry for any negative experience you've had with our hosting services and genuinely value your feedback. Customer input is crucial in helping us enhance our services and identify areas for improvement. Our core objective is to offer dependable and efficient hosting solutions, and the issues you've encountered are not a norm on our shared or Cloud platforms. Typically, plan upgrades are recommended when the demands of your websites surpass the capabilities of your current hosting plan. This can result from high usage of CPU, RAM, or disk space, and significant traffic spikes. All these scenarios would require an upgrade to a more robust solution - an enhanced plan that would be better equipped to cater to your sites' needs, ensuring consistent and uninterrupted performance. With that in mind, we provide a variety of Cloud configurations featuring adaptable resources, including RAM, to cater to the different requirements of our clients' diverse projects. That said, we'd like to investigate your specific case to check what caused this negative experience and address your concerns. To do so we would need more information about your account, which we couldn't locate based on your review. Please share your account details via email at feedback@siteground.com. This will enable our Customer Care Team to conduct an in-depth internal review and investigate the case thoroughly. We appreciate you taking the time to share your feedback and apologize again for any negative experiences. We hope you've found a hosting provider that better suits your needs, and we wish you the best in your online endeavors. Sincerely, The SiteGround Team ### 14. Great Budget Hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Greg P. | Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** March 10, 2022 **What do you like best about SiteGround?** Siteground offers great shared hosting packages that are affordable yet packed with features. **What do you dislike about SiteGround?** Some of the shared hosting may be a little on the slow side for site speeds. **What problems is SiteGround solving and how is that benefiting you?** I used SiteGround to set up and host my website. An all-around great experience and outstanding customer service. ### 15. Siteground goes above and beyond **Rating:** 5.0/5.0 stars **Reviewed by:** Jennifer H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 15, 2021 **What do you like best about SiteGround?** The customer service was instantaneous and I was having an issue with my renewal. After explaining my situation, they were able to figure out a solution that worked for my business. **What do you dislike about SiteGround?** I did not dislike anything about using SiteGround **What problems is SiteGround solving and how is that benefiting you?** I am hosting various WordPress sites for friends, family, and my business ### 16. Reliable and efficient hosting solution **Rating:** 5.0/5.0 stars **Reviewed by:** Anthony Z. | Attorney, Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2021 **What do you like best about SiteGround?** I never have to worry about my website being down or any other issues with my website. It just works 24/7. **What do you dislike about SiteGround?** Nothing. Never have had one complaint with Siteground. **What problems is SiteGround solving and how is that benefiting you?** They host my website, and the primary benefit is that I never have to worry about anything that has to do with my site. ### 17. Bait and Switch **Rating:** 0.0/5.0 stars **Reviewed by:** Bryan M. | Managing Director **Reviewed Date:** March 01, 2022 **What do you like best about SiteGround?** The control panel is much better these days once you kind of figure it out. **What do you dislike about SiteGround?** Bait and switch pricing. My renewal price for the year doubled. I think they hoped I would just auto renew and not pay attention to it. **What problems is SiteGround solving and how is that benefiting you?** Simple website hosting, nothing fancy. **Official Response from SiteGround Reviews:** > Hello Bryan, We are glad to see you like our in-house designed interfaces! As we are unable to locate your account, we can only presume it was purchased at our discounted sign-up rate valid till the end of the prepaid period. Afterwards, our regular prices kicks in, which is the regular price of our hosting solutions. It allows us to offer high-quality hosting with friendly and helpful Support, and to keep adding more value in our plans. In the last year or so, we added brand new features and services to our plans such as new Centralized DNS, Ultrafast PHP setup, security plugin, just to name a few. Considering all this, we believe we provide a significant value at a fair price. Kind regards, The SiteGround Team ### 18. Not very likely to recommend Site Ground based on my last migration experience **Rating:** 1.0/5.0 stars **Reviewed by:** Joseph S. K. | Chief Technical Officer and Director of SEO Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2021 **What do you like best about SiteGround?** I like that it is easy to turn up test sites. I like how easy their Cpanel is to find the tools you need to manage your site. Everything about SiteGround is good on the front-end. **What do you dislike about SiteGround?** So what is not good is their back-end and support. YOU ARE THE PROBLEM with them. Anything that goes wrong, they have an expert that points to you as the problem. During migration, they took no responsibility for the sites and their performance after the migration. They didn't help with the clean-up and only wanted to blame me, even though we were not participating. They wouldn't give a refund even with the sites having to be moved back at our expense. **Recommendations to others considering SiteGround:** Do not use their migration service if the plugins don't work. Let this be your caution to turn away and head to another host. You will only have problems and expenses from here. SG will not take any responsibility and will only offer experts that point to your DB as the problem. **What problems is SiteGround solving and how is that benefiting you?** I am solving the problem of hosting my websites online. ### 19. Siteground is a great solution! **Rating:** 5.0/5.0 stars **Reviewed by:** Cari T. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 21, 2021 **What do you like best about SiteGround?** So many functions available and cost is good in comparison with many out there. **What do you dislike about SiteGround?** I'm not a techy person. Their customer service is wonderful. They are very friendly and quick to respond. They don't assist too much with technical questions. **What problems is SiteGround solving and how is that benefiting you?** Being in the hemp CBD space, there services give you what is needed. ### 20. The best hosting for WordPress, Woocommerce & amaizing support team **Rating:** 5.0/5.0 stars **Reviewed by:** Fernando S. | Marketing Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** November 11, 2021 **What do you like best about SiteGround?** The support team is very good and they answer very fast, easy to use, and BackUps **What do you dislike about SiteGround?** Prices are high compared to other hosting platforms. **Recommendations to others considering SiteGround:** If you manage or want to have a professional Wordpress website, SiteGround, is by far, the best choice **What problems is SiteGround solving and how is that benefiting you?** Have the fastest hosting for WordPress and a more professional and fastest support team. ### 21. Gets the job done. No frills, straightforward pricing options. **Rating:** 3.5/5.0 stars **Reviewed by:** Gurpreet A. | Operations, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2020 **What do you like best about SiteGround?** Simple set up and effective at hosting your website. No frills, straightforward pricing, a great option if you are starting out and looking to just understand how to build and run a website without having to rack up big costs. The company always offers discounts when you first sign up so you will be able to get your website up and running very quickly. The hosting was also reliable, no issues with the site going down or loading speeds. **What do you dislike about SiteGround?** The dashboard interface isn't as slick as other hosting providers I have used, but it's not the worst either. It could be a little more user friendly but I could also be paying more money so on balance it's a good deal. The customer validation process was a little complicated it involved a telephone call and answering some questions which, although the telephony agent was perfectly friendly, just seemed like information they could have gleaned by using an online form at the time of set up. **What problems is SiteGround solving and how is that benefiting you?** Allows me to host a website very cost effectively rather than some of the more premium hosting platforms that come at a premium. You're able to get up and go with Siteground without having to worry about the monthly cost which is really important when you are just starting out. ### 22. Easiest software to use to manage your websites! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** December 10, 2021 **What do you like best about SiteGround?** I like how easy it is to access and manage all of my sites form one platform, the upgrade and plan options are really afforable and user friendly! **What do you dislike about SiteGround?** I have liked everything so far about Siteground, the only thing is that it is hard to get in tough with customer service right away! **What problems is SiteGround solving and how is that benefiting you?** We have upgraded our plan for managing our main site with our staging site and it has made life so easy! ### 23. Great experience! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 20, 2022 **What do you like best about SiteGround?** Daniela, my support person was amazing! It makes me so nervous to do anything related to the website but she walked me through all the steps so patiently. **What do you dislike about SiteGround?** Nothing! Every time I've had to go to support they've been super-helpful. I haven't had any issues thus far. **Recommendations to others considering SiteGround:** The support is second to none. I highly recommend it! **What problems is SiteGround solving and how is that benefiting you?** I had different companies set up to host the site and the domain (not sure if I'm saying it right) but having everything with them in one place has been great. ### 24. I wish I would have started with SiteGround right off the bat **Rating:** 4.0/5.0 stars **Reviewed by:** Hanna P. | Customer support specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** April 20, 2021 **What do you like best about SiteGround?** Site ground offers an easy-to-use, logical, and powerful website hosting platform. My site speeds improved drastically after moving to their platform! I also appreciate that they were able to take care of the website move for me. I am short on time and being able to have their team take care of this while also ensuring everything was set up correctly was a huge bonus. **What do you dislike about SiteGround?** I struggled understanding how to use site ground at first, but that was really user error and after the quick learning curve I no longer have issues. **What problems is SiteGround solving and how is that benefiting you?** The biggest problem I was facing was site speed the hosting servers constantly crashing when I was with my other web host. SiteGround solved all those issues, it is well worth the cost for a fast site. The added speed will reduce bounces and increase conversions! ### 25. Great Hosting At Affordable Rates **Rating:** 5.0/5.0 stars **Reviewed by:** Peter G. | Technology Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about SiteGround?** The most wonderful thing about SiteGround is their customer service. They have friendly reps that are willing to help you fix your WordPress issues. **What do you dislike about SiteGround?** I wish that their prices were a little bit cheaper but they are still quite affordable when compared to other web hosting companies. **What problems is SiteGround solving and how is that benefiting you?** SiteGround is a great web host for your website. They have great services that complement each other like email and spam protection. They can be your one-stop-shop for all of your website-related needs. ### 26. Great hosting platform to set it and forget it. **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Commercial Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** August 12, 2021 **What do you like best about SiteGround?** Super simple, haven't had to make any adjustments within the platform since setting up other than paying to renew the subscription each year. **What do you dislike about SiteGround?** Lately we've been having problems with the cache not clearing and having to go in manually to clear it in order for changes to our website to show on the user's end. **Recommendations to others considering SiteGround:** Not sure how the pricing for sitegriund compares to other options--it's all we've used for 10 years because of not wanting to go through the migration process. **What problems is SiteGround solving and how is that benefiting you?** Works well for our needs. Our site is quite hefty having over 50 properties listed and each property having multiple photos attached--site ground works great at loading the site quickly. ### 27. Consider Yourself Warned - Shabby Service from a Sketchy Company **Rating:** 0.0/5.0 stars **Reviewed by:** Christian D. | Webmaster, Small-Business (50 or fewer emp.) **Reviewed Date:** March 06, 2021 **What do you like best about SiteGround?** Nothing. Was ready to leave within the 1st three months of my pre-paid 1 year contract. Technical Support is not really included - only for issues with their platform - not for general wordpress issues! **What do you dislike about SiteGround?** No Technical Support. Even though "Reps are Available & Standing By", you really have to operate as if you have No Technical Support. You might as well go with Digital Ocean for less money, and be your own tech support, if you have the skill. Don't use Siteground unless you have a Developer on staff or hire. When you contact Siteground for help, they tell you to ask your Developer... OK. No prob. Will use them for a year, then switch to a better hosting company. Our 1 Year of Poor Service was scheduled to expire on March 14th, 2021. On Feb 14, 2020 we get an email from SiteGround with the Subject "30 Days Until Service Expiration". (Really Wish We Could Show You the Email as Proof of their Sketchyness...) 2 Weeks later, on March 1st, SiteGround deducts $300 from our bank/debit card for a 2nd year of service - WITHOUT AUTHORIZATION. Even now - our service does not expire for 10 More Days & Siteground has already charged our account for PISS-POOR SERVICE that we do not want at a discount - much less at full price... Consider Yourself Warned - SiteGround is INTENTIONALLY DECEPTIVE. Take it from a business owner, now stranded overseas in the middle of a pandemic & travel restrictions - with no physical bank card & no way to service legitimate bills - all because SiteGround tried to be "slick" & renew our contract 2 weeks early - UNILATERALLY. At Least we got the payment reversed by our Bank. Was not even worth the time to communicating with an INTENTIONALLY DECEPTIVE company we have been waiting to leave for 9 months. Not A Good Place to Do Business - If You Ask Us... **What problems is SiteGround solving and how is that benefiting you?** SiteGround is a good choice if you want to figure out everything about running Wordpress on your own without any help. Seems Siteground was a good choice in the past, but by the time I signed up in early 2020, apparantly all the good service was gone & exchanged for money-grubbing hands that renew contract 2 weeks early, by charging the card you used last time - WITHOUT YOUR PERMISSION. We had to reverse the charges for a 2nd Year of "Piss-Poor" Service, made by SiteGround, which created a BIG PROBLEM for us, as we are located overseas. Reversing SiteGround's illegal charges forced our bank to close our debit card, so now we are stranded in another country, in the middle of a pandemic & travel lockdown - with no physical bank card, no access to our bank funds & no other way to pay our other vendors. Thanks SiteGround :( ### 28. Good service make everything efficiet, saving time and energy. **Rating:** 4.5/5.0 stars **Reviewed by:** Ellen Y. | Sales And Marketing Specialist, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2021 **What do you like best about SiteGround?** the live chat customer support is fast response and gives solution soon, which greatly save our time waiting for an answer. Keeping customers waiting is not time efficient. **What do you dislike about SiteGround?** not finding anything right now. I hope they could provide the best service as always. **What problems is SiteGround solving and how is that benefiting you?** easy setting up, and fast customer support to help solve problem. ### 29. A Great Web Hosting Provider with Awesome Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Research | Enterprise (> 1000 emp.) **Reviewed Date:** August 16, 2021 **What do you like best about SiteGround?** The customer service provided by Sitegrouund is second to none. They are always helpful and eager to help resolve issues with hosting. They also assisted in transferring the WordPress instance from the old hosting provider to them for no additional cost. The service is reliable, and we have noticed no downtime as per our uptime checker software solution. **What do you dislike about SiteGround?** While the service and the hosting offered are excellent, the cost is higher, especially from the first renewal. Apart from this, the service and the offerings are well built and fulfill the needs where we don't need a dedicated web server hosting. **What problems is SiteGround solving and how is that benefiting you?** Siteground is used for smaller, low-traffic websites. It is easy to set up, especially for websites built using WordPress. Free Wildcard SSL certificate is a nice touch where most of the other hosting providers charge a lot for it. ### 30. Robb Reviews SiteGround **Rating:** 5.0/5.0 stars **Reviewed by:** Robb A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2021 **What do you like best about SiteGround?** SiteGround does not try to be all things to all people. They are a WordPress/WooCommerce host and they are very, very good at that. They give you a concise selection of hosting options where they have a considerable amount of hardware and software expertise. Their support is excellent and getting hold of someone is relatively quick and painless. **What do you dislike about SiteGround?** Nothing really. They know who they are and again, they are very, very good at it. **What problems is SiteGround solving and how is that benefiting you?** Site speed and dependability. Increased happiness from clients and increased sales for my online store. ### 31. Affordable Managed WordPress hosting and great shared hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Joey P. | Co-founder/Managing Partner, Online Media, Small-Business (50 or fewer emp.) **Reviewed Date:** May 13, 2021 **What do you like best about SiteGround?** Pricing is very competitive and affordable and includes email through their cpanel integration. Their technical support has always been very responsive and solved issues very quickly. Their uptime and site speed have also been up to par with other premium managed WordPress hosts as well. Their shared hosting is perfect for people looking for a budget host with premium support. **What do you dislike about SiteGround?** They've always been very helpful, so I couldn't think of any situation that I didn't like however I found SiteGround felt more like a shared host with shared support over a premium managed WordPress host with a dedicated account representative which is what I was used to with premium managed WordPress services. Their standard shared web hosting is fantastic as well. **What problems is SiteGround solving and how is that benefiting you?** Managed Wordpress is traditionally expensive and doesn't include email services however SiteGround gives you managed capabilities at the prices of shared hosting along with email services. This was great for my micro small business clients on a tight budget that didn't want to pay extra for included email services. ### 32. SIteground is a convenient server storage. **Rating:** 4.5/5.0 stars **Reviewed by:** Diwakar B. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 10, 2021 **What do you like best about SiteGround?** The user interface of the site ground is very nice and easy to handle for Non-Technical and Technical Guy both and also the usages meter is so good to tell the usages andthe storages and performance of the server RAM, is nice. **What do you dislike about SiteGround?** Siteground took lots of time to host the over the internet with domain and took almost 24 hours to render over the world internet and non-technical gut or client doesn't think about that and not east to make them understand. **What problems is SiteGround solving and how is that benefiting you?** Best Backend server data handler with reasonable price and easy to handle and control by the non-technical guy. Fast and smooth services. ### 33. Great Service as Always! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2021 **What do you like best about SiteGround?** I appreciate how knowledgeable and patient their support was at helping me resolve my issue. **What do you dislike about SiteGround?** Nothing. I have no complaints at all. I am satisfied. **What problems is SiteGround solving and how is that benefiting you?** Support was helpful for me to resolve a connection problem I was having. ### 34. Very good hosting for WordPress sites **Rating:** 4.5/5.0 stars **Reviewed by:** Petar C. | IT Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** September 30, 2021 **What do you like best about SiteGround?** It has a very good user interface and fast customer support **What do you dislike about SiteGround?** A staging instance is difficult to do if SiteGround does not manage your domain. **What problems is SiteGround solving and how is that benefiting you?** We host over 50 WordPress sites and we don't have any objections. ### 35. Just an outstanding web host **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** August 10, 2021 **What do you like best about SiteGround?** This is a low-cost, very well-support website host. It's fast, it has security features like automatic backups and 2FA authentication, there is a lot to love. **What do you dislike about SiteGround?** Nothing much, honestly. The built-in Wordpress plugins could be better? **Recommendations to others considering SiteGround:** Test them out! You'll love it. **What problems is SiteGround solving and how is that benefiting you?** We needed a fast cloud-hosting provider. This gets us to our goal, WAY under budget. ### 36. My subscription expired but I promised to leave a review **Rating:** 4.0/5.0 stars **Reviewed by:** Guru L. | Direct Response SAAS Copywriter, Small-Business (50 or fewer emp.) **Reviewed Date:** September 03, 2021 **What do you like best about SiteGround?** So when my subscription expired, I didn't have the funds for renewal. I had invested so much in design and content of copytecher website. I was also busy and didn't get time to backup. But long afrer the deadline, their Customer Success Manager, Petar, intervined and I got my 5GB backup. I like the fact that they know how to handle customers. They're human. **What do you dislike about SiteGround?** The expensive renewal fees. It's nice for first time users and also those with a budget. **What problems is SiteGround solving and how is that benefiting you?** Web hosting ### 37. A multi-National Website hosting service **Rating:** 4.0/5.0 stars **Reviewed by:** Jordan H. | Software Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2021 **What do you like best about SiteGround?** The tool provides an international default server from where your website is hosted. It not only helps increase your web speed but also helps in regional SEO. The system is very easy to setup with an excellent UI and stable stagging environment. The tool also provides a free SSL certificate for all your connected websites. The tool also provides a specialized WordPress and WooCommerce environment for better performance. **What do you dislike about SiteGround?** Pricing system is somewhat complicated and some features are available to users that are running siteground for more that 1 to 3 years. Server performance issues are also experienced when the system is over logged with traffic. Website builder is also very poor with less templates options to choose form. Storage limits are present in all available packages. Upgrading a package sometime become absolute necessary as former can’t keep up with current work load. **What problems is SiteGround solving and how is that benefiting you?** Siteground hosting service is one of the fastest and most reliable out there. The option for default servers allows us to deliver our target audience with maximum performance. The also causes server downtime is some of the heavy traffic regions. Price tag is also fare and sometimes not justifiable for the new users. The support team is also very good and rectify any problem as fast as possible. ### 38. Overpriced hosting service **Rating:** 1.5/5.0 stars **Reviewed by:** Rishi G. | Freelance Software Developer, Mid-Market (51-1000 emp.) **Reviewed Date:** January 12, 2021 **What do you like best about SiteGround?** Siteground provides you with some good features but you've to pay price for it. The best feature is the speed optimization. It really does wonder with increasing the page loading speed of a website. It provides integration with Cloudfare CDN which helps in loading a web page much faster. It also provides a free SSL certificate (it changes your URL from http://example.com to https://example.com). Basically, it improves the security of the website. Siteground provides it for free, but if you buy it from GoDaddy, it's usually expensive. It also provides an efficient cache policy to make the website load faster. **What do you dislike about SiteGround?** It is really really expensive. It almost feels like it's overpriced. If you are just starting your business online, there is no way that you can afford to host your website on SiteGround unless you have some serious amount of money. The file manager looks like it can use an update because it is not that user friendly. If you're used to the file manager of CPanel, this is something that you won't like. There is almost no difference when you choose to buy subscription for a long duration like 1 to 2 years as compared to 1 month rate. **What problems is SiteGround solving and how is that benefiting you?** I have published one of my client's website on Siteground since the client had fixated on it. Now the website does load faster than it used to before. The support tickets are also resolved within one or two days. But I personally feel like it is not worth it. ### 39. Best value server for the site hosting **Rating:** 4.5/5.0 stars **Reviewed by:** Ankush s. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** August 31, 2021 **What do you like best about SiteGround?** I found this is the server in its segment, easy to maintain and everything is monitored by the admin panel, like traffic and all. **What do you dislike about SiteGround?** It took around 24 hours to live the website with domain and sometimes non-technical clients don't understand this thing. **What problems is SiteGround solving and how is that benefiting you?** This is the best at its segment and even cost-cutting clients also like its packages and also easy to maintain. ### 40. Hosting with reliable uptime **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** August 28, 2021 **What do you like best about SiteGround?** What siteground makes them different from others is their uptime and support. I am using it for about two years but have not found any problem regarding uptime and support. **What do you dislike about SiteGround?** Renew plans are very high. I have not seen any performance difference on mid-tier and higher plans. **What problems is SiteGround solving and how is that benefiting you?** I use it for hosting my couple of sites ### 41. Great hosting with add ons **Rating:** 5.0/5.0 stars **Reviewed by:** Richard M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** September 05, 2019 **What do you like best about SiteGround?** They offer free add ons like CDN, SSL, security and speed settings for your hosting. Customer service is quick and helpful. They now offer a simplified interface instead of just cpanel. This makes getting settings set or changed easier and more intuitive for the non-cpanel expert. This also protects websites as they are not all tied together in one cpanel - so if one site gets infected, they all do not get infected. The speed with or without the CDN is good. Better with the CDN. **What do you dislike about SiteGround?** Inodes are restricted, limiting the number of sites you can put on 1 hosting account. **Recommendations to others considering SiteGround:** Open up an account and give it a try with a few websites. You get free SSL, security and speed features that make it worth trying. **What problems is SiteGround solving and how is that benefiting you?** Can host and control several websites with one hosting package very easily. The benefits are one step access to many features that others charge for or you need seperate account for. ### 42. Prices keep increasing every year for a service that is getting worse **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2021 **What do you like best about SiteGround?** Servers are reliable, for the most part. **What do you dislike about SiteGround?** Increasing prices and poor customer service **Recommendations to others considering SiteGround:** Don't bother - there are cheaper and better solutions available **What problems is SiteGround solving and how is that benefiting you?** Hosting. Not sure I've seen any benefits. ### 43. Best hosting and outstanding support **Rating:** 4.5/5.0 stars **Reviewed by:** Aiesha D. | Graphic Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2019 **What do you like best about SiteGround?** Tech support is phenomenal. Fast, friendly, thorough, very knowledgeable. Very reliable hosting. **What do you dislike about SiteGround?** After the promotional price, hosting services prices jump up a fair bit and are not easily negotiable. **What problems is SiteGround solving and how is that benefiting you?** Ability to run several websites from one hosting company seamlessly. ### 44. Robust Services, Great Price, Expert Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Mark M. | Co-Founder, Innovation & Organizational Strategy, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** November 06, 2020 **What do you like best about SiteGround?** I don't think I have ever waited more than a minute or so to get on chat with tech support. The tech support doesn't just advise you, most times they go into your backend and fix the issue themselves. My other favorite things are free ssl, affordable pricing, and hosting a bunch of websites for the price of one. **What do you dislike about SiteGround?** I would like it to be easier to have a reseller account where your client can use it as a payment gateway. They do have a reseller account, but I think you need to bill independently. **What problems is SiteGround solving and how is that benefiting you?** I love hosting multiple websites for one fee. Since the pricing is based on server specs, I can put many websites on one account. ### 45. Well balanced quality hosting **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Paper & Forest Products | Enterprise (> 1000 emp.) **Reviewed Date:** September 17, 2021 **What do you like best about SiteGround?** A healthy performance and quality hosting with low-cost packages, includes free SSL and Control Panel. **What do you dislike about SiteGround?** VPS options and Windows hosting. (ASP ASP.NET etc.) **What problems is SiteGround solving and how is that benefiting you?** Best for Wordpress websites easily connected with mySQL and includes a free SSL ### 46. When WordPress recommended this I should have listened from the beginning of my courier **Rating:** 3.5/5.0 stars **Reviewed by:** Noh B. | Creative Director, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2020 **What do you like best about SiteGround?** The power under SiteGround. The per-site visitor limitations might be deterring but come on....if you do get a million monthly visitors you making a load of money and should go for there cloud hosting plans. Did I mention the support? Like is the company a real company for real? The staff is so knowledgable, promote, and eager to help. **What do you dislike about SiteGround?** I do not like the whole pay double after a year model. I did not signup knowing that part. I understand they need to make money but wish they stated that fact from the begging on their price plan page. **Recommendations to others considering SiteGround:** Minus the price hike when you renew your payment, Site ground does offer a lot of value with their advanced tools + super fast speed + the superb support. To be honest they do have some bundled third-party tools that are quite expensive on there own so the costs do add up. **What problems is SiteGround solving and how is that benefiting you?** Used a much cheaper web hosting provider....and it was a headache.....site crashes a lot . Switched over to site ground and I finally realised what paying a premium gets you. Hosting on SiteGround feels like hosting a site locally. It is soooooo fast. Even when I am in Africa. I am sooo excited about my switch. Did I also mention the amazing premium tools they have for boosting your site? ### 47. Looking for a new hosting service **Rating:** 3.5/5.0 stars **Reviewed by:** Cynthia O. | owner **Reviewed Date:** May 05, 2021 **What do you like best about SiteGround?** Customer service, free SSL, WP starter, SG Optimizer plug-in. **What do you dislike about SiteGround?** I started at a very good price. Come renewal, price rate increased by 400%. My hosting will expire in 3 months and it skyrocketed 10 times. **What problems is SiteGround solving and how is that benefiting you?** I haven't really used it that much, because my website is still under construction. No time to finish it. ### 48. I used to love it **Rating:** 0.5/5.0 stars **Reviewed by:** Megan B. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** July 20, 2020 **What do you like best about SiteGround?** The price isn't the most expensive in the market, the site tools interface looks nice. **What do you dislike about SiteGround?** I loved Siteground at the beginning, and would be the first to recommend them. I stayed with SiteGround through price increases because of their amazing customer service. They helped with any issue and if I had a problem, I knew I wouldn't have to worry. Now, their live chat feature can be turned on and off for users at their whim depending on past questions or issues. Recently, when my sites went down, I could not contact any one immediately because they had decided live chat was unavailable for me at that time. My sites have gotten progressively slower even though I've upgraded service, and I encounter 503 service unavailable errors constantly. These errors pop up so much now that is affecting my sites' SEO. They're just gotten rid of the Cpanel, and their Site Tools is now limited. I was not made aware that there would be changes with the SSL settings once Cpanel switched to their in-house site tools. Now all of the sites are experiencing SSL issues. Will be switching at the end of this month because I don't believe the service is worth the price anymore. **Recommendations to others considering SiteGround:** Siteground may be a good solution for those that only need to host one or two sites and have a good technical background. Don't depend on them for customer service. If you are looking for Cpanel, they no longer provide that. **What problems is SiteGround solving and how is that benefiting you?** Site and wordpress managed hosting ### 49. An amazing Web-Hosting Company **Rating:** 5.0/5.0 stars **Reviewed by:** Andrea A. | Engineering Manager, Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2020 **What do you like best about SiteGround?** It provides you a 30-day cash-back guarantee. It assists you with daily automatic backups & restores with Automatic WordPress installation. It gives you the organized WordPress hosting on every plan. It has inventive speed technologies (PHP7, SSD, NGINX + more). Free of charge SSL certificate & Cloudflare CDNAnother straight advantage is that it has a very speedy server response period. The server response time is a calculation of how time-consuming it is for the server to transport all of the rudiments of your website to users, browsers. **What do you dislike about SiteGround?** One of the main negative points for SiteGround is its limited storage disk space which could make it difficult for users to manage storage. They are not much good when in the case of technical difficulties. It has limited data storage that may cause user’s data to be lost or the user has to put manual efforts to save data on other servers which may cost him time. Another big deal is that this software has no unlimited subscription. **Recommendations to others considering SiteGround:** Highly recommended, It has inventive speed technologies (PHP7, SSD, NGINX + more). Free of charge SSL certificate & Cloudflare CDNAnother straight advantage is that it has a very speedy server response period. **What problems is SiteGround solving and how is that benefiting you?** Fast speeds and loads of additional features that are ideal for both beginners and professional users make SiteGround an admirable web host. SiteGround has put a fresh industry standard when it comes to high-performance collective hosting and WordPress hosting services. at the same time as they get compressed on price and add-on bonuses by competitors like Bluehost, SiteGround does a great deal better when it comes to performance, speed, security, and core hosting options. If the site speed rate and safety matter are more to you, then you should pay more and use SiteGround. ### 50. great service **Rating:** 4.5/5.0 stars **Reviewed by:** Alex S. | Founder and Managing Director, Mid-Market (51-1000 emp.) **Reviewed Date:** June 11, 2021 **What do you like best about SiteGround?** support and wordpress plugins, speed is ok on shared plans **What do you dislike about SiteGround?** increase in prices after initial sign up/first year **What problems is SiteGround solving and how is that benefiting you?** quick deployment of sites ## SiteGround Discussions - [Which SiteGround plan is best?](https://www.g2.com/discussions/which-siteground-plan-is-best) - 1 comment - [Is SiteGround hosting good?](https://www.g2.com/discussions/is-siteground-hosting-good) - 4 comments - [What is SiteGround used for?](https://www.g2.com/discussions/what-is-siteground-used-for) - 2 comments - [View SiteGround pricing details and edition comparison](https://www.g2.com/products/siteground/reviews?page=4&open_modal_url=%2Fes%2Fproducts%2Fsiteground%2Fwishlists%3Fhost_path%3D%252Fproducts%252Fsiteground%252Freviews%253Fpage%253D4&source=sticky_header_pin§ion=pricing&secure%5Bexpires_at%5D=2026-07-19+15%3A11%3A41+-0500&secure%5Bsession_id%5D=e4a54039-dfea-4458-8cab-49226e24ca17&secure%5Btoken%5D=4488b1b2e8206b45470b6d7024f59e8aa03191940b2d0f76a9a4bca8ee6a667f&format=llm_user) ## SiteGround Integrations - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) - [Divi](https://www.g2.com/products/divi/reviews) - [GoDaddy Domains](https://www.g2.com/products/godaddy-godaddy-domains/reviews) - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) - [WordPress.org](https://www.g2.com/products/wordpress-org/reviews) ## SiteGround Features **Customization** - Custom DNS name servers - Self branding - Bandwidth support - Flexible hosting plans **Performance** - Plugins and Theme support - Site management - Technical Support - Caching - Free Website Transfers **Performance - Cloud Web Hosting** - Caching - Intuitive Control Panel - Opering System - Server Redundancy **Security - Domain Registrar** - Advanced DNS management - WHOIS privacy protection - Two-factor authentication (2FA) **Agentic AI - Virtual Private Servers (VPS)** - Autonomous Task Execution - Adaptive Learning - Decision Making **Hosting Management** - Storage Limits - Bandwidth Allowance - Email Hosting - Control Panel Integration - CMS Support - Web Framework Support - E-Commerce Integration - File Management - Database Support - Security Tools **Support** - Scalability - Backup and restoration - cPanel Management - Domain Reseller Account Support - Fully Managed Service - IP Addresses Support **Security** - Backup - Activity monitoring - Malware identification and removal - WAF and DDoS Protectiob **Support - Cloud Web Hosting** - Free SSL - Auto-scaling - Flexible Pricing - Cloud Web Hosting - Support **Convenience and automation - Domain Registrar** - Bulk domain management - Domain parking - Auto-renewal **Free Resources** - Email - Domain - SSL Certificates **Security - Cloud Web Hosting** - Compliance and Certifications - Backup - Data Security **Support and service - Domain Registrar** - Knowledge base and tutorials - Domain transfer assistance - 24/7 customer support **Advanced management and features - Domain Registrar** - Email forwarding and hosting - Website builder integration - Domain auction and backordering ## Top SiteGround Alternatives - [Hostinger](https://www.g2.com/products/hostinger/reviews) - 4.4/5.0 (807 reviews) - [A2 Hosting](https://www.g2.com/products/a2-hosting/reviews) - 4.4/5.0 (204 reviews) - [Cloudways](https://www.g2.com/products/cloudways/reviews) - 4.7/5.0 (1,116 reviews)