G2

MG

Michele G.

Library Director

Libraries

Small-Business (50 or fewer emp.)

11/6/2017

"Symphony - SirsiDynix"

4/5

What do you like best about SirsiDynix Symphony?

Customer Service has to be our best feature. We are very happy with the level of service provided anytime we need help. Review collected by and hosted on G2.com.

What do you dislike about SirsiDynix Symphony?

Lack of notification of features. Features may be available but are not turned "on". You have to ask. If you are paying for product, just give all features available with the subscription. Review collected by and hosted on G2.com.

Recommendations to others considering SirsiDynix Symphony:

Do your homework! Rely on your sales manager and ask a lot of questions. Be sure to get EVERYTHING available to you and training is a must. Review collected by and hosted on G2.com.

What problems is SirsiDynix Symphony solving and how is that benefiting you?

It automates the library all around. From cataloging to patron records. We have everything in one place. Review collected by and hosted on G2.com.