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How would you rate your experience with SimplePractice?

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SimplePractice is easy to use and keeps everything in one place—scheduling, notes, billing, and telehealth. It saves me a ton of time. Implementation was fast and easy. SimplePractice makes scheduling, documentation, and billing seamless in one platform. The client portal is user-friendly, and telehealth integration works smoothly, which helps reduce administrative stress and improves the client experience. Review collected by and hosted on G2.com.
The reporting and customization features can feel limited, and some insurance-related workflows like claim rejections or secondary billing require extra steps that could be streamlined. I also dislike the fact that when claims are sent to deductible, the contractual write off is not automatic, this creates a great deal of extra work. Review collected by and hosted on G2.com.
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The system is super easy to set up. It is pretty straight forward on how to do things. Review collected by and hosted on G2.com.
The reporting for a practice is not great. Review collected by and hosted on G2.com.
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The availble formatting for notes like "Wiley" makes treatment plan creation a much easier experience than it has been for me in the past. I enjoy the layout of Simple practice, it is very easy to navigate. Clients are able to contact you via messaging and you are able to conduct HIPPA approved virtual telehealth sessions. Review collected by and hosted on G2.com.
Simple practice undergoes many system uploads. At times these can interfere with how I am used to using it. That being said, the upgrades are good. And I am pleased with the final product. Sometimes there are system interruptions, which can be a hassell. But those are very rare. Review collected by and hosted on G2.com.
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It has an updated operating system that feels modern. Review collected by and hosted on G2.com.
Too expensive and the base package is trash. You don't get the full basics which would be an appointment calendar that syncs and a private portal for communication and billing for direct payments. Review collected by and hosted on G2.com.
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Very easy to udnerstand and use. I was able to quickly implement the program without any additional support, but support was offered continually throughout the process. I use it daily and take advanatge of the EHR and professional website. This is my first EHR as a private practice, but it much more user friendly than other EHR's I've used at other agencies. Review collected by and hosted on G2.com.
I'll complain about the cost beacuse the economy is currently rough for small business owners- not necessarily Simple Practice's fault. For a signle user and self-pay only it is reasonable, but if I ever grow it will require more financial investiment that I don't have (but hope to!). Review collected by and hosted on G2.com.
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I love that SimplePractice has everything in one platform. It saves me a lot of time. I don't have to worry about clients getting appointment reminders. I also love that the system can load preview notes. I save a lot of time writing my notes. I love being able to create my own documents. I love that I can add homework to my clients using the portal. I love that I have also gotten referrals with the Monarch directory. Their customer support was also beneficial and solved my issue extremely fast. Review collected by and hosted on G2.com.
I wished that when I was sending documents I could unmark the documents all at once, instead of having to unmarked one by one. I wish creating a document could be easier and I had the option to add the signature feature to any documents that I wanted. I wished telehealth could have more features. Review collected by and hosted on G2.com.
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I love that I am able to utilize SimplePractice as a provisionally licensed LPC-A with a private practice. Everything from booking abilities, professional website, reports, case management, and accounting are provided for through this platform, and easy to use. I truly only use SimplePractice to manage my practice. I am forever grateful! Review collected by and hosted on G2.com.
I just wish I was able to get help with Track Your Hours without having to create a separate email/profile. Review collected by and hosted on G2.com.
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One of the best things is the ease of communication with clients. I really like that I can very easily send appointment reminders, new client paperwork, and other things quickly with one or two steps.
Billing, calendar, and client management is all integrated in one product. Review collected by and hosted on G2.com.
I don't like that I would have to pay for the highest level of features to upload my Google calendar. That seems ridiculous to me. I am a solo practitioner and I also work on one of the online therapy platforms. I really need that functionality but don't want to have to pay so much extra for it. Review collected by and hosted on G2.com.
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Ease of use, UX, all-in-one system, responsive support. Review collected by and hosted on G2.com.
Nickel and diming for features that should be standard. Review collected by and hosted on G2.com.
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SimplePractice is easy to use, and effective for all of my small private practice needs, including invoicing, billing and creating a professional website. Review collected by and hosted on G2.com.
Overall, I don't feel that there are any downsides to using SimplePractice. There is a credit card fee associated with collecting payments, however, this is common for most electronic payment systems. Review collected by and hosted on G2.com.
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