# SimplePractice Reviews **Vendor:** SimplePractice **Category:** [Mental Health Software](https://www.g2.com/categories/mental-health) **Average Rating:** 4.1/5.0 **Total Reviews:** 127 ## About SimplePractice SimplePractice is a top-rated EHR software and all-in-one practice management solution for health and wellness providers. More than 200,000 providers trust SimplePractice to start and build their business through industry leading EHR software, ongoing education, and powerful tools that connect them to clients seeking care. While using this practice management software, practitioners are able to access everything they need from seamless appointment scheduling, billing, and payments to HIPAA-compliant Telehealth, insurance claim filing, and more. SimplePractice also enhances the client experience with an easy-to-use client portal as well as a clinician directory that lets them find and request an appointment directly with the right therapist. Recognized by Built In as one of the Best Midsize Companies to Work For in Los Angeles in 2022, SimplePractice is proud to pave the future of healthtech. Sign up for a free, 30-day trial today to try it out for yourself. ## SimplePractice Pros & Cons **What users like:** - Users commend the **ease of use** of SimplePractice, benefiting from seamless features and intuitive systems for management. (6 reviews) - Users appreciate the **automation features** of SimplePractice, making scheduling, billing, and documentation seamless and time-saving. (3 reviews) - Users appreciate the **time-saving document management features** of SimplePractice, enhancing compliance and simplifying daily tasks. (3 reviews) - Users value the **easy access** to features like templates and telehealth, enhancing convenience and efficiency. (3 reviews) - Users appreciate the **time-saving features** of SimplePractice that streamline compliance, billing, and enhance client interactions. (3 reviews) - Time-saving (3 reviews) - Users appreciate the **user-friendly interface** of SimplePractice, making scheduling and billing seamless and efficient. (3 reviews) - Appointment Scheduling (2 reviews) - Billing (2 reviews) - Billing Efficiency (2 reviews) **What users dislike:** - Users find the **limited features** frustrating, especially regarding reporting and chart options for Family Cases. (4 reviews) - Users express frustration over **limited functionality** in SimplePractice, desiring more customization and streamlined workflows. (3 reviews) - Users feel that SimplePractice is **expensive** , especially with additional costs for features that should be standard. (2 reviews) - Users find **extra charges** frustrating, as essential features feel limited and workflows require unnecessary additional steps. (2 reviews) - Users find **inadequate reporting** in SimplePractice, leading to extra work and limited customization options in workflows. (2 reviews) - Users find the **system interruptions** and extra steps for workflows inconvenient, complicating their overall experience with SimplePractice. (2 reviews) - Limited Customization (2 reviews) - Users are frustrated with the **missing features** in SimplePractice, lacking essential tools like a synced appointment calendar and communication portal. (2 reviews) - Users find the **poor reporting** in SimplePractice to hinder efficiency and complicate essential tasks. (2 reviews) - Time-Consuming (2 reviews) ## SimplePractice Reviews ### 1. Easy to Use for Solo Providers—Keeps Scheduling and Reminders Flowing **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2026 **What do you like best about SimplePractice?** As a solo provider and just starting out, it was relatively easy to figure out how to use the functions. The most I needed in the beginning was scheduling and reminders and the rest I could take my time to figure out. Compared to another platform I have used it has been easy to use and keep my practice flowing. **What do you dislike about SimplePractice?** The spell check function is disappointing. I wish they would update this to be easier functionality. I also wish some of the reprots were easier to figure out. I want to run specific reprots for who still owes, who needs a refund, treatmetn plan updates. **What problems is SimplePractice solving and how is that benefiting you?** They have added the implementation of AI note taker, that is integrated into the platform fro easier access. They are also beginning to look into the billing side to offer full service EHR. I currently, use an outside person for this, but may consider looking into this service with Simple Practice if it can save me money and time. The AI note taker saves me so much time and makes doing my notes much easier than doing them manually or throguh other AI platforms I have used. The price for this added AI service is a bit higher than others but the ease of use and the fact that it is in the EHR makes a big difference. ### 2. Streamlined EHR with Telehealth Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Anamile G. | Professional Counselor, Small-Business (50 or fewer emp.) **Reviewed Date:** January 15, 2026 **What do you like best about SimplePractice?** I like several things about SimplePractice, such as the appointment reminders, Telehealth sessions, and the ease of handling files and documentation. It's really convenient that it sends appointment reminders to clients, so I don't have to, and the Telehealth feature lets me do virtual sessions easily without needing different software, and it's compliant. I love that all documentation and assessments can be stored in client files, and it’s easy to upload files onto the platform. The scored assessments are helpful, saving me from scoring by hand. The software-based EHR system makes it easy to store clients' notes, which I like most. Lastly, I love the new AI feature for recording and writing notes. **What do you dislike about SimplePractice?** I love that they have added an AI system to record and write notes for you, but since I am under a private practice company, I have no way of adding the feature unless my company adds it to their plan. It would be nice if there were a way for me to pay out of my pocket, but to somehow integrate it with the private practice I work at. I would like for SimplePractice to allow each user who is under a group practice plan to add a feature that they can pay for on their own. **What problems is SimplePractice solving and how is that benefiting you?** SimplePractice sends appointment reminders, stores client documentation and notes, and offers easy file uploads. It also has a chat system for communication and provides Telehealth for virtual sessions. The scored assessments make it easier than manually scoring. ### 3. Time-Saving Features That Make Compliance and Billing Simple **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about SimplePractice?** Simple Practice has so many time-saving features that streamline systems and makes compliance and billing simple. The features I like the most are the intake templates that are offered, the ability to build your own, and also the option to auto-enroll clients into autopay. **What do you dislike about SimplePractice?** I do not like how there is not a chart option for Family Cases, there is only options for Adults, Minors, and Couples. This makes chart set up difficult. **What problems is SimplePractice solving and how is that benefiting you?** Simple Practice helps us save on expenses for a billing admin associate since the system keeps up with billing on it's own. It is easy to see what payments declined from auto pay and even gives multiple options for payment. ### 4. Simple but Needs More Insurance and Reporting Features **Rating:** 3.5/5.0 stars **Reviewed by:** Ashley A. | Practice Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2025 **What do you like best about SimplePractice?** SimplePractice is easy to use and keeps everything in one place—scheduling, notes, billing, and telehealth. It saves me a ton of time. Implementation was fast and easy. SimplePractice makes scheduling, documentation, and billing seamless in one platform. The client portal is user-friendly, and telehealth integration works smoothly, which helps reduce administrative stress and improves the client experience. **What do you dislike about SimplePractice?** The reporting and customization features can feel limited, and some insurance-related workflows like claim rejections or secondary billing require extra steps that could be streamlined. I also dislike the fact that when claims are sent to deductible, the contractual write off is not automatic, this creates a great deal of extra work. **What problems is SimplePractice solving and how is that benefiting you?** The client portal is user-friendly, and telehealth integration works smoothly, which helps reduce administrative stress and improves the client experience. This allows us to easily send patient documentation and ensure we've captured all needed consents. ### 5. Easy-to-Use Interface on Web and App for Practitioners and Clients **Rating:** 4.5/5.0 stars **Reviewed by:** Rachel K. | Therapist, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about SimplePractice?** I like the easy to use the interface, both as a practitioner and for my clients. I also appreciate having the web browser and app for on the go **What do you dislike about SimplePractice?** Sometimes the app can have bugs or auto generate things that make more work for me, especially with adjusting session times **What problems is SimplePractice solving and how is that benefiting you?** They are constantly improving the app to make it’s just as good as the web browser ### 6. User-Friendly Scheduling and Notes, but Treatment Plans Were Missing **Rating:** 3.0/5.0 stars **Reviewed by:** Kim F. | Virtual therapist and Supervisor, Small-Business (50 or fewer emp.) **Reviewed Date:** April 21, 2026 **What do you like best about SimplePractice?** Most features like scheduling and notes were user-friendly. **What do you dislike about SimplePractice?** It's been several years since the practice went with a different EMR, although then there was no way to do treatment plans within SimplePractice which made paperwork and planning difficult. **What problems is SimplePractice solving and how is that benefiting you?** Not sure, left 3 years ago ### 7. Simple Practice for behavioral health **Rating:** 4.5/5.0 stars **Reviewed by:** Caprice R. | President/Owner of my business, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about SimplePractice?** The system is super easy to set up. It is pretty straight forward on how to do things. **What do you dislike about SimplePractice?** The reporting for a practice is not great. **What problems is SimplePractice solving and how is that benefiting you?** It benefits us, because the platform is simple for the providers to use. The billing side of it is more complex. ### 8. I am an Associate Marriage and Family therapist. Simple practice is efficient and easy to use. **Rating:** 5.0/5.0 stars **Reviewed by:** V. H. | Associate Marriage And Family Therapist #126509, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2024 **What do you like best about SimplePractice?** The availble formatting for notes like "Wiley" makes treatment plan creation a much easier experience than it has been for me in the past. I enjoy the layout of Simple practice, it is very easy to navigate. Clients are able to contact you via messaging and you are able to conduct HIPPA approved virtual telehealth sessions. **What do you dislike about SimplePractice?** Simple practice undergoes many system uploads. At times these can interfere with how I am used to using it. That being said, the upgrades are good. And I am pleased with the final product. Sometimes there are system interruptions, which can be a hassell. But those are very rare. **What problems is SimplePractice solving and how is that benefiting you?** Treatment plan construction. Scheduling. Organzing case loads. Keeping up to date with required treatment plan reviewing. Client contact. ### 9. Short change **Rating:** 2.0/5.0 stars **Reviewed by:** ShermeliaCounsels D. | Licensed Professional Counselor Associate & Receptionist, Small-Business (50 or fewer emp.) **Reviewed Date:** May 06, 2024 **What do you like best about SimplePractice?** It has an updated operating system that feels modern. **What do you dislike about SimplePractice?** Too expensive and the base package is trash. You don't get the full basics which would be an appointment calendar that syncs and a private portal for communication and billing for direct payments. **What problems is SimplePractice solving and how is that benefiting you?** It solved no problems which is why I left the platform. The base product doesn't have the basics and the mid tier comes with junk I don't need like a Telehealth platform that is subpar to Zoom. ### 10. Has "Simple" in the name for a reason **Rating:** 5.0/5.0 stars **Reviewed by:** Stephanie O. | Group Fitness Instructor, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2023 **What do you like best about SimplePractice?** Very easy to udnerstand and use. I was able to quickly implement the program without any additional support, but support was offered continually throughout the process. I use it daily and take advanatge of the EHR and professional website. This is my first EHR as a private practice, but it much more user friendly than other EHR's I've used at other agencies. **What do you dislike about SimplePractice?** I'll complain about the cost beacuse the economy is currently rough for small business owners- not necessarily Simple Practice's fault. For a signle user and self-pay only it is reasonable, but if I ever grow it will require more financial investiment that I don't have (but hope to!). **What problems is SimplePractice solving and how is that benefiting you?** It is a HIPAA Compliant space for all of my EHR needs: scheduling, docuementation, and messaging. ## SimplePractice Discussions - [What is SimplePractice used for?](https://www.g2.com/discussions/what-is-simplepractice-used-for) - 1 comment - [What is simple practice?](https://www.g2.com/discussions/what-is-simple-practice) - 1 comment - [View SimplePractice pricing details and edition comparison](https://www.g2.com/products/simplepractice/reviews/simplepractice-review-3982923?section=pricing&secure%5Bexpires_at%5D=2026-05-11+11%3A51%3A33+-0500&secure%5Bsession_id%5D=c20998a4-0e26-4846-9691-d7aae3b65030&secure%5Btoken%5D=055e7a0bdf0474c11957d97fcf5386c42d8dcf77a1ba2cef6c19aeed8cfb5652&format=llm_user) ## SimplePractice Integrations - [Zoom Workplace](https://www.g2.com/products/zoom-workplace/reviews) ## SimplePractice Features **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Clinical Workflow Management** - Multiple Medical Provider Access - Ancillary Care Provider Access - Meaningful Use Reporting - Clinical Documentation **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Technology** - Telecommunications - Low Bandwidth Support - EHR Integration **Administrative** - Workflow Management - Billing - Security and Authorization - Practice Management - Compliance - Insurance Management - Appointment Scheduler - Patient Portal - HIPAA Compliance **Clinical** - Patient Records - Specialty EHR Templates - Interoperability - Documentation - E-Prescription **Patient Health Information Management** - ePHI Storage - Interoperability - Patient Workflow Management **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Patient Satisfaction Management - EHR Integration **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Administration** - Practice Branding - Practice Specific - Charting And Documentation **Compliance** - HIPAA Compliance - State Regulation Compliance **Generative AI** - AI Text Summarization **Agentic AI - EHR** - Autonomous Task Execution ## Top SimplePractice Alternatives - [TheraNest by Ensora Health](https://www.g2.com/products/theranest-by-ensora-health/reviews) - 4.2/5.0 (125 reviews) - [Tebra (previously Kareo + PatientPop)](https://www.g2.com/products/tebra-previously-kareo-patientpop/reviews) - 4.1/5.0 (251 reviews) - [Practice Better](https://www.g2.com/products/practice-better/reviews) - 4.7/5.0 (296 reviews)