LD

Lindsey D.

Small-Business (50 or fewer emp.)

3/1/2020

"It depends on the solution needed."

3/5

What do you like best about Simon AI?

The level of support Simon Data provides is the best I've ever received from a vendor. They are quick to answer, always available and are great to work with. Review collected by and hosted on G2.com.

What do you dislike about Simon AI?

The platform requires SQL based queries for datasets and segmentation. It makes it difficult to get a new hire up to speed on the platform, especially if they do not have SQL knowledge. Simon Data is missing some critical B2B functions like automation, reporting, forms, lead scoring etc. Review collected by and hosted on G2.com.

What problems is Simon AI solving and how is that benefiting you?

The primary problem Simon Data is solving for is customer reach. Simon Data is able to extract data from almost any object in your CRM and merge and manipulate the data for advanced segmentation. Simon Data is able to do this well. Review collected by and hosted on G2.com.

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Response from Lauren Crupnick of Simon AI

[Editedit](https://www.g2.com/survey_responses/simon-ai-review-4134840/official_response/edit)

Hi there! Simon Data team here-- we're wondering if you'd be willing to update your review. It's been awhile since you left it, and we've put in a lot of work on powering our dashboard to fit marketers' needs. Thanks for considering! If you have additional feedback, feel free to leave it in an updated review or reach out to your Account Manager!

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