G2

Ellie K.

Small-Business (50 or fewer emp.)

5/23/2018

"Superior AMS Solution with Incredible Customer Support"

5/5

What do you like best about SilkStart?

We love SilkStart! After a very painful implementation period with an alternative AMS provider, we made the difficult decision to shift course. And we could not be more satisfied. We were drawn to SilkStart in the first place because we sought a solution that was well-designed, modern, and easy to use. We found precisely what we were looking for. The User and Admin experiences are both simple and intuitive, with all of the necessary features. But the customer support has been the greatest differentiator of all! Review collected by and hosted on G2.com.

What do you dislike about SilkStart?

We love that we have control over all aspects of the website design and navigation. It would be helpful to have a more comprehensive discussion or forums feature. Review collected by and hosted on G2.com.

What problems is SilkStart solving and how is that benefiting you?

SilkStart has greatly improved our member experience. Members have commented on the improved website design and navigation and spend more time on the website, browsing our Events, Archives, Tools, and Groups. As an Admin, we have more reports available at our fingertips regarding who is engaged and who is inactive. We are excited to launch paid Event registration on our site as well for the very first time. Review collected by and hosted on G2.com.