Shuffle SOAR is an open-source tool that is free for any user and security researcher. Organisations that are very limited to their budget can use SOAR tool for their customization. For ex: If you want to integrate your SIEM tool with Case-management or Threat Intel tool, you can achieve this using the Shuffle tool. Shuffle has a user-friendly interface that makes it easy for security analysts to create, manage, and modify their workflows. Review collected by and hosted on G2.com.

So if you are new to SOAR, Shuffle will be a new challenge for you because it may take some time to understand. Shuffle's documentation might not be as good as that of more established platforms. So for troubleshooting issue it will be more challenging. Also if you want to deploy shuffle in you environment you need to know concepts of Docker. Review collected by and hosted on G2.com.