As a manufacturer of locking systems and security solutions, BURG currently uses Shopware 6.5 for the daily processing of online orders. We are currently in the planning phase for the update to version 6.7. Previously, we worked with Magento for several years. The switch to Shopware has proven to be very positive for us in many ways.

The user-friendliness has increased for us through the theme integration. The backend allows for simplicity in implementation, both in product setup and content management.

Since the transition, we have been able to achieve a significantly greater reach. Both the number of impressions and our ranking in search engines have noticeably improved. This development has directly positively impacted our visibility and performance.

We particularly appreciate the clear location in Germany and a dedicated contact person with Shopware. The personal exchange – especially at trade fairs – is a great added value for us and sets Shopware apart from other providers.

Another big plus is the extensive plugin pool. The available extensions, for example for shipping service providers like DHL or DPD, are practical, well-integrated, and significantly facilitate daily operations. The API allows for fairly easy integration of daily key figures into the company's existing reporting. Review collected by and hosted on G2.com.

The subscription model for plugins was initially somewhat unfamiliar to us, but it is overall well balanced by the range of features, regular updates, and support. In cases of issues with plugins that should actually be handled by the plugin developers, there were occasional communication problems with these developers. Review collected by and hosted on G2.com.