JR

Jeff R.

Owner

Consumer Electronics

Small-Business (50 or fewer emp.)

2/16/2023

"ShipStation takes so much pain out of an otherwise tedious process"

5/5

What do you like best about ShipStation?

ShipStation greatly simplifies the process of getting packages out the door. I haven't had to go to the counter at a post office or other carrier facility for almost 10 years! I only ship packages about 5-8 times per month, and every time I'm glad I can just click a few buttons on my own computer and have a prepaid label ready to go. ShipStation's simple carrier integration and surprisingly discounted rates save me money as well. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

The main hiccup I have with ShipStation concern address book management, and that's partly due to my circumstances. I have one customer that does work at three different locations, and if I enter his email for shipping notifications, sometimes the software combines or otherwise modifies multiple address book entries together. I think the back end assumes each entry should have a unique email address, but that's not always the case. I've also sometimes had trouble getting the ShipStation Connect to correctly auto-print labels on my desktop, but I think that's an issue with my internet connection rather than the platform. Review collected by and hosted on G2.com.

What problems is ShipStation solving and how is that benefiting you?

ShipStation saves significant money and time by streamlining the shipping process. The fact that I haven't needed the post office counter in a decade is an immeasurable benefit. Back when I did labels by hand or had to wait for a cashier to do them for me, it was always annoying and time-consuming. Having the ability to do everything myself right from my desk, for multiple carriers and at discounted rates, is fantastic. Review collected by and hosted on G2.com.

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