JP

Jon P.

Systems Engineer

Small-Business (50 or fewer emp.)

4/6/2018

"ShipStation makes complex shipping situations straightforward"

5/5

What do you like best about ShipStation?

The best feature of ShipStation is how well it combines shipping from multiple channels shipping with two different carriers. We use ship station to combine shipping from three different eBay channels and two different eCommerce stores. The setup wasn't difficult and it imports and ships with our different settings beautifully. Before ShipStation we spent over twice as much time shipping the same amount of orders. Review collected by and hosted on G2.com.

What do you dislike about ShipStation?

The biggest down side that we've found in ShipStation is customer management. If a customer orders from different channels, ShipStation will create a duplicate customer for them. This isn't that big of a deal as they are a shipping manager and not a customer manager, but it's a little frustrating. Review collected by and hosted on G2.com.

What problems is ShipStation solving and how is that benefiting you?

ShipStation has streamlined our shipping operations for 5 sales channels and has cut our shipping time in half for those. It has good customization features and we can flag orders based on criteria we set. It's easy to use and yet has many options available for more advanced usage. We currently only have it connected to ship with USPS and FedEx, but many more shipping options are available. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

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4.3 out of 5 · Verified reviews from real users

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