# ShipRocket Reviews **Vendor:** BigFoot Retail Solutions Pvt. Ltd **Category:** [Drop Shipping Software](https://www.g2.com/categories/drop-shipping) **Average Rating:** 4.0/5.0 **Total Reviews:** 109 ## About ShipRocket One of the best eCommerce logistics and shipping software solutions. Over 24000+ COD Services & Use Multiple Courier Partners in India to deliver your products on time. No Shipping Limits. ## ShipRocket Pros & Cons **What users like:** - Users appreciate the **ease of use** of ShipRocket, finding it straightforward for shipping even in remote locations. (8 reviews) - Users value the **easy integrations** of ShipRocket, allowing seamless connection with various e-commerce platforms for efficient logistics. (6 reviews) - Users appreciate the **seamless integration of multiple couriers** , making logistics hassle-free and efficient for e-commerce businesses. (6 reviews) - Users value the **seamless multi-courier integration** of ShipRocket, enhancing shipping flexibility and reliability for various orders. (4 reviews) - Users appreciate the **fast shipping** offered by ShipRocket, enhancing their logistics management and overall business efficiency. (4 reviews) - Users love the **ease of use and extensive features** of ShipRocket for efficient order management and logistics. (4 reviews) - Users value the **real-time order tracking** and seamless integration, enhancing confidence and efficiency in order management. (4 reviews) - Simple (4 reviews) - Users value the **fast fulfilment and real-time tracking** , enhancing customer confidence and allowing timely order launches. (4 reviews) - Users value the **automation** of ShipRocket, which streamlines shipping and saves significant time for operations teams. (3 reviews) **What users dislike:** - Users experience **delivery delays** with ShipRocket, particularly for remote areas, impacting overall satisfaction and reliability. (4 reviews) - Users often face **delivery delays** with ShipRocket, impacting satisfaction and timely service for remote areas. (3 reviews) - Users find **shipping limitations** problematic, with slow international onboarding and longer pickups in remote areas affecting service quality. (3 reviews) - Users experience **poor customer support** with slow resolutions and scripted replies, diminishing their overall satisfaction with ShipRocket. (2 reviews) - Users report **shipping issues** , with delayed deliveries and tracking updates especially in remote areas. (2 reviews) - Slow Performance (2 reviews) - Carrier Issues (1 reviews) - Users find the **cluttered and unintuitive interface** challenging, impacting their overall navigation experience with ShipRocket. (1 reviews) - Difficult Setup (1 reviews) - Ineffective Tracking (1 reviews) ## ShipRocket Reviews ### 1. Convenient with Diverse Options, Yet Occasionally Unreliable **Rating:** 4.5/5.0 stars **Reviewed by:** Vidhi D. | Marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ShipRocket?** I like ShipRocket for its convenience and the range of options it offers. I have four to five different delivery options with varied prices, allowing me to choose the best one based on time and cost. The tool provides options like Amazon and Shadowfax, making it easy for me to select the delivery service I want, depending on the number of days and pricing involved. It was also pretty easy to set up with the help of our POC. **What do you dislike about ShipRocket?** At times, the package does not reach the customer, and a lot of times, the deliveries take a bit longer. It's a bit unreliable. **What problems is ShipRocket solving and how is that benefiting you?** ShipRocket helps us send tracking links to customers and ensures reliable product delivery, which people can depend on. ### 2. Effortless Shipping with Great Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Aditya K. | Bsc, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about ShipRocket?** I find ShipRocket incredibly valuable because it aggregates multiple courier partners into a single platform, simplifying logistics for businesses of all sizes. It acts as a crucial logistics hub for e-commerce, bridging the gap between online sellers and 17-25+ major courier partners. ShipRocket eliminates the hassle of dealing with multiple courier services and helps ship orders very quickly. It offers clear courier rates, removing confusion, and integrates seamlessly with a wide range of e-commerce platforms, marketplaces, and business software, streamlining shipping, inventory, and other fulfillment tasks. The initial setup is straightforward and fast, especially beneficial for e-commerce beginners or those with basic requirements, making it easy to start shipping quickly. **What do you dislike about ShipRocket?** Customer support and problem resolution is very slow, with scripted replies through customer support and a lack of telephonic support. **What problems is ShipRocket solving and how is that benefiting you?** ShipRocket simplifies logistics by aggregating multiple courier partners into a single platform, aiding in fast shipping and reducing confusion with rates. Its integration with e-commerce platforms streamlines operations for businesses of all sizes. ### 3. Shiprocket Makes Remote Shipping Easy with Fast Support and Smooth Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Ganavi K. | Online Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2026 **What do you like best about ShipRocket?** We use shiprocket mainly whenever we get a order from non- serviceable areas where other courier don't reach. its easy to book a shipment even for remote location. customer support is very quick and it has a so many features and easy to implement. integrations' is very easy. **What do you dislike about ShipRocket?** Some deliveries to remote areas take longer than expected. and sometimes tracking and delivery updates are delayed. **What problems is ShipRocket solving and how is that benefiting you?** Shiprocket ensures we don't loose a customer just because of limits serviceability. overall it benefits us by expanding our reach and keeping more order fulfilled. ### 4. One-Stop Shipping Solution with Easy Price and Speed Comparison **Rating:** 5.0/5.0 stars **Reviewed by:** Rajiv K. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about ShipRocket?** One stop solution for all kind of shipping need no need to go multiple places to check price and shipping speed. **What do you dislike about ShipRocket?** International shipping option is not currently present. **What problems is ShipRocket solving and how is that benefiting you?** Shipping the product offline with different courier packages and tracking is one of the biggest problem which is solves. ### 5. Shiprocket help us handle scale without the stress **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad Tahir T. | Chief Retail Officer, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2025 **What do you like best about ShipRocket?** The automation is the best part. Earlier, our team spent hour coordinating with courier partners.Now, everything from generating labels to tracking deliveries happens in minutes. It saves time and makes life easier for our operations team. **What do you dislike about ShipRocket?** Pickups in some far-flung areas still take longer than we'd like. Customer in those regions expect the same services, so faster resolution there would be great. **What problems is ShipRocket solving and how is that benefiting you?** Running logistics at scale pakistan was complicated. Shiprocket brought it under one umbrella, reduced returns, and helped us deliver on time more consistently. That directly impacts customer trust in our brand. ### 6. Transformed our abaya business from local to national **Rating:** 5.0/5.0 stars **Reviewed by:** Abdullah A. | CEO, Co-Founder , Business Supplies and Equipment, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2025 **What do you like best about ShipRocket?** The seamless multi-courier integration. We ship delicate embroidered abayas that need careful handling, Now we can choose the best courier for each order automatically. **What do you dislike about ShipRocket?** The return management process feels a bit clunky compared to the forward shipping. **What problems is ShipRocket solving and how is that benefiting you?** Solved our huge problem of damaged items and delayed deliveries by giving us access to premium, reliable courier partners. ### 7. SHIPROCKET logistics revolution **Rating:** 5.0/5.0 stars **Reviewed by:** Shoaib K. | IT & Digital Marketing head, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about ShipRocket?** The best thing about ShipRocket is its wide courier network and automated shipping process, which makes deliveries faster, reliable, and hassle-free. **What do you dislike about ShipRocket?** One drawback of ShipRocket is occasional delivery delays and inconsistent courier support, which can affect the customer experience. **What problems is ShipRocket solving and how is that benefiting you?** ShipRocket is solving the problem of managing shipping and logistics across multiple couriers. It helps by giving one platform for rate comparison, automated pickups, tracking, and COD services — saving time, reducing costs, and ensuring faster deliveries. The benefit for you: smooth order fulfillment, wider reach, and happier customers. ### 8. Smooth Shopify Integration for My Store **Rating:** 5.0/5.0 stars **Reviewed by:** Syed Waseem J. | CIO/Project Director, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2025 **What do you like best about ShipRocket?** The seamless integration with my Shopify store is what I appreciate the most. Order sync automatically without requiring any manual work. I was worried it would take technical skills, but it was simple and quick to set up. **What do you dislike about ShipRocket?** I don't have any issues so far, the platform works smooth for my needs **What problems is ShipRocket solving and how is that benefiting you?** It has simplified my shipping workflow, reduced human errors, and improved delivery timelines. My customers receive their orders faster, which builds trust and increases repeat purchases. ### 9. Real-Time Tracking Brings Peace of Mind **Rating:** 5.0/5.0 stars **Reviewed by:** Syed Asad A. | Regional Sales Manager, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about ShipRocket?** The speed of fulfilment stands out. Order are processed and tracked in a real time, which gives our customers confidence and helps us launch collections without delivery worries. **What do you dislike about ShipRocket?** The analytics dashboard could offer deeper insights on return and courier performance. **What problems is ShipRocket solving and how is that benefiting you?** As a fast-moving fashion brand, we need a logistics partner that could keep up. Shiprocket gave us faster deliveries, transparent tracking, and simpler returns all of which improve customer loyalty and repeat sales. ### 10. A lifesaver during Ramadan and holiday rushes **Rating:** 5.0/5.0 stars **Reviewed by:** Nadine Z. | CEO, Program Development, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2025 **What do you like best about ShipRocket?** The batch processing of orders. We can print hundreds of shipping lables for our gift boxes in minutes, not hours. **What do you dislike about ShipRocket?** The interface can be slow during peak seasional traffic. **What problems is ShipRocket solving and how is that benefiting you?** Eliminated the chaos of manual order fulfillment during our busiest seasons, ensuring our gifts arrive fresh and on time. ### 11. A reliable with logistics partner for a fast growing fashion brand **Rating:** 5.0/5.0 stars **Reviewed by:** Syed M U. | G.M.Account & Finance, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2025 **What do you like best about ShipRocket?** The integration with our online store was smooth, and the centralized dashboard makes tracking and order management easy. COD settlements are quick, which helps with working capital. **What do you dislike about ShipRocket?** International shipping onboarding took longer than expected. For a brand with global demand, faster setup for across-border deliveries would be ideal. **What problems is ShipRocket solving and how is that benefiting you?** as our brand grew, handling deliveries, returns, and COD manually became overwhelming. Shiprocket simplified the process, helping us manage seasonal spikes without compromising on customer service. ### 12. Secure shipping for our high-value Oud collections **Rating:** 5.0/5.0 stars **Reviewed by:** Omar S. | industrial Machinery Manufacturing , Manufacturing, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2025 **What do you like best about ShipRocket?** The ability to assign ''priority'' or ''Secure'' Shipping services for orders above a certain Value. **What do you dislike about ShipRocket?** Insurance claims for damaged high-value items can be a slow process. **What problems is ShipRocket solving and how is that benefiting you?** Gave us and our customers peace of mind when shipping expensive glass bottles of attar across the country. ### 13. Best app for managing the orders and its logistics **Rating:** 5.0/5.0 stars **Reviewed by:** Lakshit A. | Assitant Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2024 **What do you like best about ShipRocket?** The best app that can help you manage the logistics of your orders and it is very easy to use. Implementation is very easy as you just have to sync your ecommerce platform with the application. Customer support is also very helpful in setting up the same. I use it on a daily basis and never face any challange. No much integration was required to enable the product and it has many more features like price comparison between multiple delivery partners **What do you dislike about ShipRocket?** The payment management is something that the team should work on. **What problems is ShipRocket solving and how is that benefiting you?** Helping me with all my delivery and logistic requriements for my ecommerce website ### 14. A Nightmare Experience with Shiprocket - Total Scam! **Rating:** 0.0/5.0 stars **Reviewed by:** BHANU S. | Author, Enterprise (> 1000 emp.) **Reviewed Date:** August 20, 2024 **What do you like best about ShipRocket?** Their sales team is very hardworking to trap you, once you are trapped and recharged the wallet, not even God can help you **What do you dislike about ShipRocket?** As a seller, my experience with Shiprocket has been nothing short of a disaster. They never picked up the packages from my home, despite multiple requests, and had the audacity to mark the status as "pickup denied by the seller." This blatant lie led to my orders being delayed by an unacceptable 10 days, causing immense frustration for both me and my customers. To make matters worse, I ended up having to personally courier the packages myself, completely defeating the purpose of using their service. Their support is an absolute joke—non-responsive, unhelpful, and downright infuriating. When I tried raising tickets to address the issues, they simply closed them with a note saying "issue resolved," without actually doing anything to fix the problem. Shiprocket is a total scam, and I would strongly advise anyone to avoid using their services. They are unreliable, unprofessional, and utterly incompetent. Save yourself the headache and look elsewhere for your shipping needs! **What problems is ShipRocket solving and how is that benefiting you?** They are scam company and not solving customer's problem at all, they are solving only problem to feed themselves with scamming people. ### 15. One of the best courier aggregators in our country **Rating:** 5.0/5.0 stars **Reviewed by:** Namrata A. | Director, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** November 09, 2022 **What do you like best about ShipRocket?** Shiprocket offers tons of features. It offers lots of couriers partners to choose from. The converational commerce part where customers get automatic updates on their orders is a great feature. We are easily able to eliminate the manual calling and texting and updating the customers about the status of the order because shiprocket updates them for us in real time. **What do you dislike about ShipRocket?** In the last few months, the courier rates have gone up. This is problematic specially for those that offer low ticket products or the brands that offer free shipping. **What problems is ShipRocket solving and how is that benefiting you?** Shiprocket makes fulfilment super easy. It easily integrates with our Shopify website and pulls all the sales data. Shiprocket keeps adding more features on their platform making it extremely easy for D2C brands. I love their branded tracking page feature. It is one place where customers keep visiting to track their orders. We are able to make use of that opportunity to upsell. ### 16. Streamlining E-commerce Logistics **Rating:** 4.5/5.0 stars **Reviewed by:** Parthiban M. | D2C, Mid-Market (51-1000 emp.) **Reviewed Date:** October 16, 2024 **What do you like best about ShipRocket?** ShipRocket is a seamless integration with multiple e-commerce platforms and quick shipping options. It offers reliable order tracking and real-time updates, making it easier to manage logistics efficiently. **What do you dislike about ShipRocket?** The user interface can feel cluttered and unintuitive for some, making navigation challenging **What problems is ShipRocket solving and how is that benefiting you?** Real-time tracking and automated order updates allow us to keep customers informed about their shipment status, enhancing their experience and reducing inquiries about delivery status. ### 17. Shiprocket Improving and helping E-commerce Shipping Solutions **Rating:** 4.5/5.0 stars **Reviewed by:** KUNAL S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2024 **What do you like best about ShipRocket?** The most helpful about Shiprocket is that it integrates with several shipping carriers, enabling companies to select the best shipping alternatives for their requirements. From domestic couriers to international carriers, Shiprocket provides several shipping partners to ensure efficient as well as cost-effective shipping and delivery. The platform offered by Shoprocket is very simple and easy to implement, also their customer support can help you in case of any issues you encounter while doing shipping. **What do you dislike about ShipRocket?** Although Shiprocket provides a user-friendly user interface, new users might experience a learning curve when navigating the platform's functions and settings. However, detailed onboarding information and tutorials are accessible to help individuals. **What problems is ShipRocket solving and how is that benefiting you?** Shiprocket provides companies with a comprehensive as well as efficient shipping solution for their e-commerce operations. Using multi-carrier integration, automated shipping workflows, shipping rate calculators, order tracking, as well as dedicated customer support, Shiprocket simplifies the shipping procedure and improves the overall shipping experience for companies and customers as well. business. ### 18. Excellent **Rating:** 5.0/5.0 stars **Reviewed by:** Daksh J. | Team Leader, Mid-Market (51-1000 emp.) **Reviewed Date:** November 22, 2023 **What do you like best about ShipRocket?** eCommerce is growing like never before. People are preferring to buy online instead of going to the market. On the other hand, brands are providing better offers and exclusive launches online to attract more buyers. It helps the brand to save on many kinds of expenses. However, many small businesses are still not able to afford to ship their products to different places. This makes them lose the opportunity to grow on a global level. This is what Shiprocket visions to solve in India. **What do you dislike about ShipRocket?** The thing that many don't like about Shiprocket is that their control panel is too difficult for beginners to understand. To perform our daily tasks, we ought to attend a specific training session with Shiprocket. **What problems is ShipRocket solving and how is that benefiting you?** The best thing about Shiprocket is that we have access to a variety of courier partners on a single platform for sending out our regular shipments. We can select any courier service based on its costs and expected delivery time. Additionally, Shiprocket's customer service is excellent at resolving all of your problems. ### 19. Shiprocket is a leading logistic solution provider **Rating:** 4.5/5.0 stars **Reviewed by:** RISHI K. | Small-Business (50 or fewer emp.) **Reviewed Date:** January 12, 2024 **What do you like best about ShipRocket?** Shiprocket provides easy integration with several service providers, making it possible for companies to select from several shipping associates according to cost, speed, and trustworthiness. This flexibility allows customers to improve their shipping strategy for various products and destinations. The program facilitates automatic order processing, decreasing manual involvement and reducing the probability of mistakes. **What do you dislike about ShipRocket?** Although Shiprocket is made to be user-friendly, new users might experience a learning curve, particularly when checking out advanced functions. An extensive onboarding procedure or tutorials might boost the preliminary user experience. **What problems is ShipRocket solving and how is that benefiting you?** Shiprocket successfully handles the problem of complicated shipping processes for e-commerce companies. Its multi-carrier integration and automatic order processing reduce the costs of shipping, enabling companies to fulfill orders effectively. ### 20. Easy shipping solutions for ecommerce stores **Rating:** 5.0/5.0 stars **Reviewed by:** Paramjit S. | Senior Software developer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 09, 2024 **What do you like best about ShipRocket?** Provide both national and international shipping services with minimal charges. As well provide api to integrate easily with any custom software. **What do you dislike about ShipRocket?** Bulky response data for some specific api **What problems is ShipRocket solving and how is that benefiting you?** Need a local shipping company that meets our requirements on local basis. We implement shiprocket api to fetch shipping charges via apache ofbiz ecommerce site. ### 21. Shiprocket is a well-known e-commerce shipping and logistics platform **Rating:** 4.5/5.0 stars **Reviewed by:** Shivani K. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2023 **What do you like best about ShipRocket?** The best and most helpful about Shiprocket is that it is a popular e-commerce shipping as well as logistics platform which makes easier the entire process of managing and fulfilling orders for online business. Using its wide range of shipping solutions and resources, Sprocket has turned into an important resource for e-commerce business owners and companies. Shiprocket's user interface is amazingly user-friendly, which makes it available to users with different numbers of experience in e-commerce and logistics. Navigating the program, handling purchases, as well as tracking shipments is user-friendly. **What do you dislike about ShipRocket?** Shiprocket mainly targets domestic delivery within India. People trying to find international shipping options might need to look for alternate options. **What problems is ShipRocket solving and how is that benefiting you?** Shiprocket is a user-friendly as well as feature-rich e-commerce shipping and logistics platform that suits companies planning to improve their order fulfillment procedure. Its wide-ranging courier service network, integration choices, as well as order management resources allow it to be an attractive option for companies of various types. ### 22. Works best for all your business needs **Rating:** 5.0/5.0 stars **Reviewed by:** Pankaj K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 02, 2024 **What do you like best about ShipRocket?** We have been using the shiprocket for our organization. It has helped us with minor to major things. As the UI/UX of shiprocket is so simple, it helped us with the help of the customer support team to implement the Shiprocket for our organization. Same made the integration easy. You can have an overview of your business on daily basis. **What do you dislike about ShipRocket?** nothing to mention that we disliked about shiprocket. **What problems is ShipRocket solving and how is that benefiting you?** Being a start-up, shiprocket helped us with the order creation, shipment booking and return also the payments of the orders. ### 23. A supply chain software which is very useful for both senders and receivers. **Rating:** 3.5/5.0 stars **Reviewed by:** Sai C. | Associate Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 25, 2023 **What do you like best about ShipRocket?** ShipRocket has mobile applications for Android, iOS, and a website that is useful for users to manage their businesses. The dashboard after login consists of all user account info, orders, shipments, and amount details. The navigation between the screens is simple and smooth. The UI and UX of ShipRocket are attractive and understandable. ShipRocket also offers a premium version to upgrade ourselves from the basic plan, We can load the amount into the wallet which can be used for deliveries/orders. We will get every update to our mail like invoice, status, tracking, etc., They also offer an AI-based smart assistant which helps in communication. Overall as a user, I recommend ShipRocket to others for sure. **What do you dislike about ShipRocket?** One issue I face while using ShipRocket's wallet is that sometimes the money doesn't reflect in the wallet but money gets deducted. Apart from this, I like ShipRocket well. **What problems is ShipRocket solving and how is that benefiting you?** When a member wants to ship a product that weighs more from one place to another place that is far away with affordable cost, ShipRocket is the one-stop solution for all shipping. As ShipRocket offers different delivery services with different modes of transport. One can choose the mode and partner to ship with. Apart from this ShipRocket offers discounts for users which helps to ship more. As a user/receiver, It's benefitting me to send parcels to relatives and to receive them from different places. ### 24. Shiprocket has significantly simplified our whole shipping process **Rating:** 4.5/5.0 stars **Reviewed by:** MIRAJ K. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about ShipRocket?** The best I like about Shiprocket is its integration with multiple courier partners at once, we need not contact courier partners separately. This flexibility enables us to select the most suitable carrier according to aspects like price, delivery speed, and location, making sure the best shipping solutions for diverse customer requirements. **What do you dislike about ShipRocket?** Although Shiprocket provides a variety of useful attributes, there are areas that might be improved. The platform's integration with international carrier networks could possibly be expanded to provide a more comprehensive global shipping solution. **What problems is ShipRocket solving and how is that benefiting you?** Shiprocket offers a considerably simplified e-commerce shipping procedure. The capability to select from various courier partners and shipping options has allowed us to focus on a diverse customer base while optimizing shipping prices. Automated label generation has eradicated manual jobs and decreased the risk of errors, leading to a lot more efficient order fulfillment process. ### 25. Shiprocket excels in simplifying the shipping process **Rating:** 4.5/5.0 stars **Reviewed by:** HEMANT A. | Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2023 **What do you like best about ShipRocket?** Among the standout top features of Shiprocket is its substantial logistics circle. The platform works with a number of courier partners, enabling companies to gain access to a number of shipping choices at competitive prices. Shiprocket's huge network helps to ensure that companies can easily ship their items throughout various areas, both domestically and internationally, effortlessly and effectivity. The platform gives real-time shipping prices, which allows companies to make informed judgments and select one of the most cost-effective and efficient shipping options. **What do you dislike about ShipRocket?** Although Shiprocket provides a number of benefits, sometimes the support provided by the Shiprocket is so slow, especially during peak hours in a week and we need to wait a long to get the resolution of our issues. **What problems is ShipRocket solving and how is that benefiting you?** Shiprocket stands out as a trustworthy as well as feature-rich shipping and fulfillment solution for our company. Using its substantial logistics network, user-friendly user interface, effective monitoring and visibility, automation features, and value-added services, Shiprocket enables us to enhance our shipping procedures, and increase customer satisfaction. Shiprocket offers the required resources and tools to streamline the shipping and delivery procedures and provide a flawless customer experience. ### 26. Efficient Shipping Solutions with Shiprocket **Rating:** 4.5/5.0 stars **Reviewed by:** SHEETAL S. | Manager, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** July 02, 2023 **What do you like best about ShipRocket?** The user interface of the Shiprocket dashboard is user-friendly and simple to get around. From order management to monitoring shipments, all things are easily arranged, enabling me to maintain track of my shipments very easily. The program additionally integrates effortlessly with popular e-commerce programs like Shopify and WooCommerce, making it possible for me to streamline my operations effectively. **What do you dislike about ShipRocket?** Even though the customer support team at Shiprocket is mostly very helpful and experienced, there has been situations wherever response times had been more slowly than estimated. Improving the quickness of replies and making sure of constant support accessibility might improve the overall customer experience. **What problems is ShipRocket solving and how is that benefiting you?** With use of Shiprocket's all-in-one platform, it makes all the shipping procedures easy, which makes it simple and effective. From order management to label creation and monitoring, it is all totally easily arranged into their user-friendly dashboard. This simplification has saved us precious time and energy, which allows us to pay attention to some other tasks of our organization. ### 27. Everything that has to do with Logistics, Support & Tech is wrong with ShipRocket **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** September 14, 2023 **What do you like best about ShipRocket?** Easy to get onboarded on their platform. **What do you dislike about ShipRocket?** Ship Rocket is not meant for small businesses. Picking - The data and Tech have an issue. often the 3PL courier do not receive the data due to API issues and while the customer would see oy for pickup, no one would show up for days, courier partner claiming they have not received any pickup info. COD - COD is transferred after a lot many days and if you want YOUR MONEY to be returned within 2 days, SHIPROCKET wants a % of cash handling. This is after you pay COD fees! Pretty bad for small businesses. Attempts - Even if you raise a ticket specifically stating when to attempt, there is no adherence. Escalations handling - Extremely Extremely poor and a waste of time. No one cares and if you are lucky they may pretend to care. Even after escalations, nothing would change, the issue would still take tons of time as they are slow and lack control over their own logistics partners. RTO - They claim 15 days RTO in case undelivered after they charge as much as forward fees. Small businesses that operate lean cannot really survive with this kind of expensive yet very poorly managed operations from ShipRocket. Rating Couriers - This purely bought by courier companies is not the truest reflection of service. Limited Courier Partners - They don't have enough partners who would compete with good service, the 3PLS are lousy and often misbehave when questioned on SLA. I hope Nimbus Post and other competitors really make it difficult for Ship Rocket to operate with this bad service quality. **What problems is ShipRocket solving and how is that benefiting you?** Logistics - Last mile & Middle mile deliveries with COD option ### 28. A logistics and shipping software solution which makes my life easier. **Rating:** 4.0/5.0 stars **Reviewed by:** Mohana K. | Software Engineer, Mid-Market (51-1000 emp.) **Reviewed Date:** June 22, 2023 **What do you like best about ShipRocket?** I use ShipRocket as a seller and as a consumer. There are multiple things I like about ShipRocket, 1. The first thing is the user experience. The entire website and mobile application design are user-friendly and transparent. The navigation between the screens and the respective screen objective is understandable. 2. The dashboard after login comprises all the details related to delivery updates, Monet settlement, and Analytics, making tracking and updating our deliveries easier. 3. The ShipRocket wallet helps us load amounts into it via different payment methods and use it for deliveries. We used to get discounts and cashback on loading amounts to the wallet. This makes preferred payment when the delivery is registered. 4. There are different plans exist to select and upgrade our membership, Starting from free to Pro. 5. One feature which I like most is Invoice generation. We need to give details, and the rest invoice is generated Automatically. 6. They Offer trainings, tutorials and documentation to get started and help in the middle. 7. Recent innovation, the smart AI-powered assistant in ShipRocket helps to communicate via WhatsApp and calls effectively. As a consumer, I like ShipRocket well. It provides updates related to delivery at every significant stage, from Pick up to Out for delivery. This helps to track our delivery. Both pickup and delivery experience in web and app is good. **What do you dislike about ShipRocket?** The only thing I dislike about ShipRocket is that it doesn't generate OTP first when I try to log in with my mobile number. I have to click multiple times to generate OTP and log in. **What problems is ShipRocket solving and how is that benefiting you?** The problems ShipRocket solving are, 1. ShipRocket offers different delivery partners options at affordable prices. This makes it worthwhile for buyers to sell their products without any extra costs to customers. 2. Anywhere, Anyone in India can send and receive delivery through ShipRocket. It's one roof for freight management. 3. Goodbye to worries about package missing and breaking. With ShipRocket, we will have assurance without damages. 4. As a seller, Before ShipRocket, I searched for different partners, modes of transport and prices and selected with no choice and sometimes high amounts. But After ShipRocket, I just need to give from and to location and for the rest, I get partner details, prices and modes on my screen. I can have different choices to choose from at budget-friendly. ### 29. Shiprocket has emerged as a valuable shipping partner **Rating:** 5.0/5.0 stars **Reviewed by:** VINEET T. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 05, 2023 **What do you like best about ShipRocket?** Shiprocket has become an important shipping partner for our company, offering an extensive set of features and services which have streamlined our shipping functions and much better client satisfaction. Using its user-friendly interface and reputable logistics service, Shiprocket is becoming an integral part of our success in delivering products to clients effectively and efficiently. **What do you dislike about ShipRocket?** There is nothing to dislike about this platform, only a little concern is that, for a new individual they should take the complete training to work with this platform, and it needs extra time and efforts. **What problems is ShipRocket solving and how is that benefiting you?** Shiprocket provides a powerful and user-friendly shipping resolution for our company. Its network of courier partners, efficient order management system, genuine shipping rate calculator, and responsive customer care lead to an easy shipping experience. Now we do not require to deal with courier partners individually and it saves us a lot of time. ### 30. Cheaters and Scammers **Rating:** 0.0/5.0 stars **Reviewed by:** nydhi i. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 25, 2023 **What do you like best about ShipRocket?** Muliple courier companies and competitive pricing which comes at cost **What do you dislike about ShipRocket?** If you are thinking about growing your business using shiprocket services for shipping, forget about it. They promise that they will refund money if shipments are lost/damged. Most of the courier companies are theives and they will steal your packages and paste your shipping label on some box of different size and deliver that junk product to customer. If you try to reach out to shiprocket customer care, they will make sure that the case will get dragged for multiple months asking unnecessary documentation and will close the ticket with out resolving. Then you will raise another ticket and they will close that ticket too. They will make sure that you will lose patience and give up eventually. If you become frustated and start talking to them seriously, they will tell you to act professionally. They are the ones who are cheating taking your money and they will tell you to act professional which is complete irony. They use reverse psychology. Your money on lost or damaged can never be recovered even if you claim insurance. On top of that couriers guys will not come and pickup the goods as promised and it will get dragged for multiple days. Your customers will get frustated and will buy locally next time as online shopping is not reliable. With the current service they are providing Shiprocket will go bankrupt soon unless it backing up by investors who is pumping shady money into the company. Basically shiprocket and its associated courier companies are Mafia and they will abuse the law to maximum extent possible. **What problems is ShipRocket solving and how is that benefiting you?** Shiprocket guys are cheaters and they will swindle your money. ### 31. Decent shipping solution **Rating:** 5.0/5.0 stars **Reviewed by:** Virendra D. | Warehouse Executive , Warehousing, Small-Business (50 or fewer emp.) **Reviewed Date:** December 20, 2023 **What do you like best about ShipRocket?** 1) It provides decent shipping solution which enables you to automate your shipping process and saves your valuable time. 2) It automatically select suitable courier for your shipments based on given parameters which helps you to reduce shipping cost and time. 3) It also provides you seamless return process. 4) You can track shipments, schedule pickup easily. **What do you dislike about ShipRocket?** Never faced any difficulties with Shiprocket so far. **What problems is ShipRocket solving and how is that benefiting you?** It enabled us to automate our shipping process, save our valuable time and increase productivity. We able to track RTO easily. ### 32. Shiprocket provides Efficent and cost-effective shipping methods **Rating:** 4.5/5.0 stars **Reviewed by:** PRIYA S. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2023 **What do you like best about ShipRocket?** A good thing I like regarding Shiprocket is its easy-to-use platform, wide delivery system, flexible payment alternatives, and also the best pricing for courier services. Additionally, it gives real-time monitoring of shipments that will help companies to deal with their shipping functions more efficiently and effectively **What do you dislike about ShipRocket?** The thing that I do not like regarding ship rocket is the minimal global coverage, Shiprocket delivery network is usually centered on home-based delivery within the Indian subcontinent, therefore, its global reach has limitations when compared with other internal shipping partners. **What problems is ShipRocket solving and how is that benefiting you?** Shiprocket is fixing a number of issues associated with shipping and delivery for all businesses, especially e-commerce. This platform helps us in providing all the details of couriers within one platform from where we can choose the best suited to our needs as per our requirements and it saves a lot of time in contacting with courier partners separately. ### 33. While the product worked fine when we started shpping initially through it but then... **Rating:** 0.0/5.0 stars **Reviewed by:** Akshat G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2024 **What do you like best about ShipRocket?** Great aggregrator of courirer partners. Nice UI. **What do you dislike about ShipRocket?** While the product worked fine when we started shpping initially through it, then there were some orders which got stuck, the way their support team handled the stuck packets was really really bad. **What problems is ShipRocket solving and how is that benefiting you?** Nice aggregrator of courier parnters ### 34. Shiprocket is reliable and efficient shipping solution **Rating:** 4.5/5.0 stars **Reviewed by:** SUMAN K. | Marketing Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about ShipRocket?** The best thing I like about Shiprocket is the capability to select from a number of courier partners, such as leading brands such as FedEx, Delhivery, and Blue Dart, amongst others. This versatility enables me to find very good rates and services for my cargo shipments, making sure cost-effectiveness and timely deliveries. **What do you dislike about ShipRocket?** While Shiprocket continues to be a great shipping option over-all, there are some aspects that may use betterment. The customer support could be a little bit sluggish sometimes, particularly during peak times. **What problems is ShipRocket solving and how is that benefiting you?** We successfully deal with a number of issues faced within the shipping domain. The most significant challenge is finding a trustworthy courier service that provides competitive prices and good service. Shiprocket's huge network of courier services and negotiated prices gets rid of the necessity for individual negotiations, saving your time and resources. ### 35. Worst company in client support **Rating:** 0.0/5.0 stars **Reviewed by:** imran S. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 29, 2023 **What do you like best about ShipRocket?** Worst begining, Completely hopeless. This company will make thier client hopeless and helpless even after the Recharge payment is done. **What do you dislike about ShipRocket?** They never respond to your query it's all about the expensinve billing and charges they have created. I amtrying to reach them since a month for API integration, I don't understand 1 thing why the management is so worst to follow up their teams before subscribing I dint realize about checking reviews later realized I did a biggest mistake. I tried to reach them through their dashboard portal(Support), Email, Whatsapp and Call. No 1 bothers to respond to their clients. **What problems is ShipRocket solving and how is that benefiting you?** Only creating problems to clients ### 36. Good Shipping Aggregator, provides one stop solutions for shipping **Rating:** 4.5/5.0 stars **Reviewed by:** JAGDEEP R. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 02, 2023 **What do you like best about ShipRocket?** The most helpful about the Shiprocket is that you can book your courier service without stepping out of your home, eliminating the need to visit a shipping company office. From the comfort of your home, you can select from a range of options to choose the courier partner that best suits your requirements and parcel type. **What do you dislike about ShipRocket?** The dislike regarding Shiprocket is that they do not have much control over their courier partners, and we lost many shipments in a month and tracking of those is very tough **What problems is ShipRocket solving and how is that benefiting you?** Shiprocket helps us in resolving the courier service solutions, we can ship our courier just by choosing any courier service available in their shipping panel according to the time and price taken by them. This helps us to provide all the shipping solutions under one platform there is no need to visit to any courier office individually. ### 37. Great Logistics Solution from Shiprocket **Rating:** 4.5/5.0 stars **Reviewed by:** SAVITA M. | Digital Marketing Manager, Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 17, 2023 **What do you like best about ShipRocket?** The most helpful about Shiprocket is that we can get all the courier information along with their prices at one panel, and we can simply choose the best suit according to our requirements. Also, the customer support from Shiprocket is excellent, they usually resolve your issues in very less time and they are very responsive to your queries. Shiprocket is a market leader in providing logistics solutions. **What do you dislike about ShipRocket?** My dislike about Shiprocket is its complicated control panel, which is a bit difficult for a new person to understand and manage it. It requires special training from Shiprocket. **What problems is ShipRocket solving and how is that benefiting you?** With the use of Shiprocket services, we can easily send all our parcels by choosing the courier services from one single control panel, we need not contact the couriers separately to get dispatch our products. Now after utilizing the services of Shiprocket we need not to worry for shipment deliveries anymore. ### 38. Boost your Ecommerce customer experience. **Rating:** 4.5/5.0 stars **Reviewed by:** Vinay Prakash M. | Project Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 09, 2023 **What do you like best about ShipRocket?** This is the most relivent shipping managment tool if you get bulk orders/single order on your website. It is easy ti implement and inhance your customer experience. even their integration process is not too complicated. **What do you dislike about ShipRocket?** They should just look at how can can inhance the tarrif. **What problems is ShipRocket solving and how is that benefiting you?** One of my client was struggling with finding a right shipping partner. I recommended him Ship rocket because his website was in magento e-commerce and SHiprocket supports the same. Their response time and customer support both is great and my client is happy. ### 39. Best Freight management for ecommerce store **Rating:** 5.0/5.0 stars **Reviewed by:** Rohit S. | Senior Web Developer Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2023 **What do you like best about ShipRocket?** They provide the best integration to deliver products anywhere in the world and help users track their orders through to their destination. Customer support is incredible, resolving issues in no time. **What do you dislike about ShipRocket?** Sometimes it takes little time to verify all the details and at present, they have stopped new merchant entries. Other than that, it's the best platform for new users as well as experienced users. **What problems is ShipRocket solving and how is that benefiting you?** Shiprocket is addressing all issues related to freight management, allowing users to view all activities of their orders while they are being delivered to their destinations. It resolves these issues with its excellent user interface. ### 40. Shiprocket- Rocket speed shipping! **Rating:** 5.0/5.0 stars **Reviewed by:** nupur g. | Senior Associate-Talent Acquisition, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2023 **What do you like best about ShipRocket?** I used Shiprocket at the time of my small business set up where I needed pick up from my home for my orders to be delivered to customer. It is a safe and cost effective application for founders like me. **What do you dislike about ShipRocket?** There is minimum order limit in a month to be eligible for Shiprocket which I feel is restricting their potential small business owners who are not exactly sure about their order numbers. They just reduce the minimum order limit monthly **What problems is ShipRocket solving and how is that benefiting you?** Shiprocket is providing door pick up, which eliminates the need for the owner to commute to stores like DTDC,bluedart. Real-time tracking service on their app ensures trust and credibility for both sender and receiver ### 41. ShipRocket is market leader in logistics solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Neen N. | Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about ShipRocket?** The most helpful about Shiprocket is that it offers all shipping solutions under one panel, we can get the details and prices of all courier services within the single panel of Shiprocket. Also, the prices and quotations of this are very competitive as compared to other shipping providers. **What do you dislike about ShipRocket?** The least about Shiprocket is that we are getting too much weight related issues upon the shipment/courier we sent and for that we need to pay later some extra money. **What problems is ShipRocket solving and how is that benefiting you?** With the Shiprocket platform we can send out all the courier parcels by choosing any courier service under one panel, we need not contact the courier service separately. Shiprocket panel saves a lot of time of ours in searching and contacting various courier service to ship our shipments. ### 42. Efficent and affordable shipping solutions **Rating:** 4.5/5.0 stars **Reviewed by:** Parampreet S. | Audit Assistant , Accounting, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about ShipRocket?** The best thing i like about ship rocket is that its user friendly platform, extensive delivery network , flexible payment options and best pricing. It also provides real time tracking updates which help businesses to manage their shipping operations more effective and efficiently **What do you dislike about ShipRocket?** The one thing which i dont like about ship rocket is their limited international coverage , shiprocket delivery network is primarily focused on domestic shipping in india so its international reach is limited compared to ither logistics providers and another thing i experienced while using shiprocket is that it is sometimes difficult reaching support representative or getting timely response about concerns and inquires **What problems is ShipRocket solving and how is that benefiting you?** Shiprocket is solving several problems related to shipping and logistics for e-commerce some of them are 1. Complex shipping process- shipping can be complex and time consuming process for e commerce business so it provides an centralized platform to manage their shipping operations 2. Limited delivery network - many logitics providers have limited coverage in certain areas , making it difficult for businesses to reach customers but shiprocket has an extensive delivery network that allow businesses to ship to even most remote locations 3. High cost - shipping cost can be significant expense for e commerce businesses, especially for small enterprises so shiprocket offers a affordable prices to reduce their shipping cost effectively Shiprocket is majorly benefitting me in delivery my products overall the india in less prices than other logistics providers ### 43. A very goof platform to send couriers at affordable prices **Rating:** 5.0/5.0 stars **Reviewed by:** Anshul k. | Systems Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 11, 2023 **What do you like best about ShipRocket?** The best thing about shiprocket is that it gives you options and prices from different courier services, and then you can send packages based on your preferences/prices/customer reviews/availability **What do you dislike about ShipRocket?** Sometimes the response times are not that great, and the package gets delayed. Their UI is complicated and needs a bit of understanding. The first time I tried to place the order, I was so confused that I was just about to give up. **What problems is ShipRocket solving and how is that benefiting you?** You don't have to go to different platforms and fill in all the details to get the prices which is quite a pain. One-stop solution under one roof. ### 44. Get your shipment delivered in few days. **Rating:** 5.0/5.0 stars **Reviewed by:** Shubham T. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 19, 2023 **What do you like best about ShipRocket?** Their pickup process is speedy. Even you can track the shipment status via using web link or mobile application. It's mobile app is really easy to use. **What do you dislike about ShipRocket?** Sometimes price is expensive. I suggest to reduce on pricing by 10-20 %. Over all I am a happy user of this app. Sending my shipments across the country. **What problems is ShipRocket solving and how is that benefiting you?** Shiprocked reduces delivery time. They maintain my parcel very well. There was no damage to the Parcel at the time of delivery. Our business performace is increases and end client is happy. So we are. ### 45. Good shipping mediator but not the best in service **Rating:** 3.5/5.0 stars **Reviewed by:** Ayan B. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2023 **What do you like best about ShipRocket?** Most helpful thing about shiprocket is that you don't have to leave your home to go to a shipping company office to ship your product. At the comfort of your home one can book the service and the package is then taken care of. You have a variety of options to choose on the courier partner according to your needs and the type of parcel. **What do you dislike about ShipRocket?** Sometimes the pickup guy doesn't even come to pickup the parcel and you are stuck for many days. Happened with my friend, her order was not picked up even after 1 month. And they were not giving the refund also for this. **What problems is ShipRocket solving and how is that benefiting you?** Shipping from anywhere to anywhere without any hassle of going to the office of a courier company. This saves a lot of cost and time for small businesses and increase the througput. ### 46. Lost my order worth thousands - won't take responsibility **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** January 07, 2023 **What do you like best about ShipRocket?** I like the fact that the platform is fairly easy to use and it acts as an aggregator for all shipping companies. So instead of going out and individually dealing with multiple companies, you're dealing with one. **What do you dislike about ShipRocket?** I have had multiple negative experiences but the biggest is the fact that they cannot track return orders. I'm an electronics seller, so my products are high-value itmes (laptops, RAMs, GPUs etc). I'm currently awaiting some RAMs that Shiprocket's partners couldn't delivered and was moved to RTO, and the biggest is a customer-returned Macbook that is currently missing worth a large amount and ShipRocket has closed their investigation without taking any responsibility. **What problems is ShipRocket solving and how is that benefiting you?** Having a one-stop dashboard to deal with your shipping needs. Not having to go out and interact with multiple shipping companies, though giving them a small cut. ### 47. Shiprocket Review after 2 Years of operation for shipments at multiple ecom stores **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** August 03, 2023 **What do you like best about ShipRocket?** Best part about it is that shiprocket gives us multuple shiping agents at one place without any minimum order unlike if you go to each individually **What do you dislike about ShipRocket?** Shiprocket's rates for a new ecom startup is higher than others but if you do good no of orders then they will call yu can you can negotiate rates. **What problems is ShipRocket solving and how is that benefiting you?** It is allowing us small and medium size ecommerce startups to use shipping withou the dealing with unorganizedd shipping aggregators, by getting it all at one place ### 48. Best courier service with multiple options in one platform. **Rating:** 5.0/5.0 stars **Reviewed by:** Shraddha S. | Recruitment Associate, Small-Business (50 or fewer emp.) **Reviewed Date:** May 29, 2023 **What do you like best about ShipRocket?** As i had started my online business of fashion jewelry, i continuously need the courier partner, as a business owner i would definitely suggest this platform for shipping and delivery. Pricing is worth value and on time delivery. **What do you dislike about ShipRocket?** Nothing, it's just perfect i loved everything about shiprocket. The multiple shipping partner allows you to compare between the time of delivery and the money. It's the perfect platform. **What problems is ShipRocket solving and how is that benefiting you?** I was having problems with my order delivery with DELHIVERY as my customers wasn't able to track their order properly or most of the times they were not able to contact the delivery person, then i shifted to shiprocket and it solved my problem. ### 49. Must have logistics solution for e-commerce businesses **Rating:** 4.5/5.0 stars **Reviewed by:** Huzaifa F. | Chief IP Counsel, Law Practice, Mid-Market (51-1000 emp.) **Reviewed Date:** May 08, 2023 **What do you like best about ShipRocket?** The Shiprocket software has a professionally managed and automated dashboard, given various insights and data on all orders shipped and pending. This software is reliable and saves a lot of time and effort in coordination for last mile delivery logistics for a growing startup like ours **What do you dislike about ShipRocket?** Response times are not great - in the rare cases we've faced issues, they take at least 1-2 days to respond and fix the same, without escalation. Pricing is competitive but there are cheaper, reliable alternatives so may switch **What problems is ShipRocket solving and how is that benefiting you?** Last mile delivery without any delays or hiccups or excuses, has been a boon for our business. Shiprocket is a trusted logistics partner and we can count on them for our shipping requirements across India ### 50. ShipRocket: The one stop solution for all your freight management services **Rating:** 5.0/5.0 stars **Reviewed by:** himanshu j. | Lead - Analytics, Mid-Market (51-1000 emp.) **Reviewed Date:** July 09, 2023 **What do you like best about ShipRocket?** ShopRocket has a cloud-based logistics and shipping platform which helps in tracking, identifying and comparing the best logistics and supply chain vendors to partner with basis the geo-location, COD and reverse logistics needs **What do you dislike about ShipRocket?** The only problem with ShipRocket is with the third-party vendors for services, also for some locations the services are absent and integration with domestic software and ERP is very challenging **What problems is ShipRocket solving and how is that benefiting you?** ShipRocket helps in tracking and managing freights, COD orders, reverse logistics and real-time analytics to take quick decision for effective and efficient supply chain management ## ShipRocket Discussions - [Is Shiprocket a good company?](https://www.g2.com/discussions/is-shiprocket-a-good-company) - 2 comments, 1 upvote - [View ShipRocket pricing details and edition comparison](https://www.g2.com/products/shiprocket/reviews?section=pricing&secure%5Bexpires_at%5D=2026-05-21+16%3A23%3A27+-0500&secure%5Bsession_id%5D=25075d90-e19c-42ad-8c4d-8a3d5a6c9658&secure%5Btoken%5D=93f822f2ed453d7e402eb80018026eb04847962911127c04d94e8da7315e0c57&format=llm_user) ## ShipRocket Integrations - [Shopify](https://www.g2.com/products/shopify/reviews) ## ShipRocket Features **Carrier Management** - Carrier Information - Evaluation - Performance **Product Sales** - Product Search - Product Reviews - Product Filters - Product Page Customization **Freight Modes** - Definitions - Pricing - Selection **Administration** - Reports & Analytics - Order Tracking - Pricing Automation - E-commerce Platform Integration - Process Automation **Customer Management** - Customer Portal - Quotes - Documents ## Top ShipRocket Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (573 reviews) - [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) - 4.5/5.0 (157 reviews) - [Truckstop Load Board](https://www.g2.com/products/truckstop-load-board/reviews) - 4.0/5.0 (407 reviews)