# ShipRocket Reviews **Vendor:** BigFoot Retail Solutions Pvt. Ltd **Category:** [Drop Shipping Software](https://www.g2.com/categories/drop-shipping) **Average Rating:** 4.0/5.0 **Total Reviews:** 109 ## About ShipRocket One of the best eCommerce logistics and shipping software solutions. Over 24000+ COD Services & Use Multiple Courier Partners in India to deliver your products on time. No Shipping Limits. ## ShipRocket Pros & Cons **What users like:** - Users find ShipRocket's **ease of use** essential for streamlined shipping and efficient logistics management. (7 reviews) - Users value **easy integrations** with ShipRocket, allowing seamless connections with multiple platforms and streamlined logistics management. (5 reviews) - Users value ShipRocket for its **aggregated courier network** , simplifying logistics and speeding up shipping for e-commerce businesses. (5 reviews) - Users appreciate the **seamless multi-courier integration** of ShipRocket, enhancing flexibility and service quality for various shipping needs. (4 reviews) - Users love the **ease of use and extensive features** of ShipRocket for efficient order management and logistics. (4 reviews) - Users value the **real-time order tracking** and seamless integration, enhancing confidence and efficiency in order management. (4 reviews) - Simple (4 reviews) - Users value the **fast fulfilment and real-time tracking** , enhancing customer confidence and allowing timely order launches. (4 reviews) - Users value the **automation** of ShipRocket, which streamlines shipping and saves significant time for operations teams. (3 reviews) - Users commend ShipRocket for its **fast shipping** , enhancing efficiency in logistics and order management for e-commerce. (3 reviews) **What users dislike:** - Users experience **delivery delays** and tracking issues, which negatively impact their overall satisfaction with ShipRocket. (4 reviews) - Users report **delivery delays** and inconsistent tracking, particularly for remote and international shipments, impacting overall satisfaction. (3 reviews) - Users find **shipping limitations** frustrating, especially with clunky returns and slow international delivery setups in remote areas. (3 reviews) - Users experience **poor customer support** , noting slow response times and scripted replies hinder problem resolution. (2 reviews) - Users face **shipping issues** with delays in deliveries and tracking updates, impacting their experience with ShipRocket. (2 reviews) - Slow Performance (2 reviews) - Carrier Issues (1 reviews) - Users find the **cluttered and unintuitive interface** challenging, impacting their overall navigation experience with ShipRocket. (1 reviews) - Difficult Setup (1 reviews) - Ineffective Tracking (1 reviews) ## ShipRocket Reviews ### 1. Convenient with Diverse Options, Yet Occasionally Unreliable **Rating:** 4.5/5.0 stars **Reviewed by:** Vidhi D. | Marketing manager, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about ShipRocket?** I like ShipRocket for its convenience and the range of options it offers. I have four to five different delivery options with varied prices, allowing me to choose the best one based on time and cost. The tool provides options like Amazon and Shadowfax, making it easy for me to select the delivery service I want, depending on the number of days and pricing involved. It was also pretty easy to set up with the help of our POC. **What do you dislike about ShipRocket?** At times, the package does not reach the customer, and a lot of times, the deliveries take a bit longer. It's a bit unreliable. **What problems is ShipRocket solving and how is that benefiting you?** ShipRocket helps us send tracking links to customers and ensures reliable product delivery, which people can depend on. ### 2. Effortless Shipping with Great Integration **Rating:** 4.5/5.0 stars **Reviewed by:** Aditya K. | Bsc, Small-Business (50 or fewer emp.) **Reviewed Date:** January 30, 2026 **What do you like best about ShipRocket?** I find ShipRocket incredibly valuable because it aggregates multiple courier partners into a single platform, simplifying logistics for businesses of all sizes. It acts as a crucial logistics hub for e-commerce, bridging the gap between online sellers and 17-25+ major courier partners. ShipRocket eliminates the hassle of dealing with multiple courier services and helps ship orders very quickly. It offers clear courier rates, removing confusion, and integrates seamlessly with a wide range of e-commerce platforms, marketplaces, and business software, streamlining shipping, inventory, and other fulfillment tasks. The initial setup is straightforward and fast, especially beneficial for e-commerce beginners or those with basic requirements, making it easy to start shipping quickly. **What do you dislike about ShipRocket?** Customer support and problem resolution is very slow, with scripted replies through customer support and a lack of telephonic support. **What problems is ShipRocket solving and how is that benefiting you?** ShipRocket simplifies logistics by aggregating multiple courier partners into a single platform, aiding in fast shipping and reducing confusion with rates. Its integration with e-commerce platforms streamlines operations for businesses of all sizes. ### 3. Shiprocket Makes Remote Shipping Easy with Fast Support and Smooth Integrations **Rating:** 5.0/5.0 stars **Reviewed by:** Ganavi K. | Online Marketing Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** February 04, 2026 **What do you like best about ShipRocket?** We use shiprocket mainly whenever we get a order from non- serviceable areas where other courier don't reach. its easy to book a shipment even for remote location. customer support is very quick and it has a so many features and easy to implement. integrations' is very easy. **What do you dislike about ShipRocket?** Some deliveries to remote areas take longer than expected. and sometimes tracking and delivery updates are delayed. **What problems is ShipRocket solving and how is that benefiting you?** Shiprocket ensures we don't loose a customer just because of limits serviceability. overall it benefits us by expanding our reach and keeping more order fulfilled. ### 4. One-Stop Shipping Solution with Easy Price and Speed Comparison **Rating:** 5.0/5.0 stars **Reviewed by:** Rajiv K. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** May 21, 2026 **What do you like best about ShipRocket?** One stop solution for all kind of shipping need no need to go multiple places to check price and shipping speed. **What do you dislike about ShipRocket?** International shipping option is not currently present. **What problems is ShipRocket solving and how is that benefiting you?** Shipping the product offline with different courier packages and tracking is one of the biggest problem which is solves. ### 5. Shiprocket help us handle scale without the stress **Rating:** 5.0/5.0 stars **Reviewed by:** Muhammad Tahir T. | Chief Retail Officer, Retail, Mid-Market (51-1000 emp.) **Reviewed Date:** September 27, 2025 **What do you like best about ShipRocket?** The automation is the best part. Earlier, our team spent hour coordinating with courier partners.Now, everything from generating labels to tracking deliveries happens in minutes. It saves time and makes life easier for our operations team. **What do you dislike about ShipRocket?** Pickups in some far-flung areas still take longer than we'd like. Customer in those regions expect the same services, so faster resolution there would be great. **What problems is ShipRocket solving and how is that benefiting you?** Running logistics at scale pakistan was complicated. Shiprocket brought it under one umbrella, reduced returns, and helped us deliver on time more consistently. That directly impacts customer trust in our brand. ### 6. Transformed our abaya business from local to national **Rating:** 5.0/5.0 stars **Reviewed by:** Abdullah A. | CEO, Co-Founder , Business Supplies and Equipment, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2025 **What do you like best about ShipRocket?** The seamless multi-courier integration. We ship delicate embroidered abayas that need careful handling, Now we can choose the best courier for each order automatically. **What do you dislike about ShipRocket?** The return management process feels a bit clunky compared to the forward shipping. **What problems is ShipRocket solving and how is that benefiting you?** Solved our huge problem of damaged items and delayed deliveries by giving us access to premium, reliable courier partners. ### 7. SHIPROCKET logistics revolution **Rating:** 5.0/5.0 stars **Reviewed by:** Shoaib K. | IT & Digital Marketing head, Health, Wellness and Fitness, Small-Business (50 or fewer emp.) **Reviewed Date:** September 16, 2025 **What do you like best about ShipRocket?** The best thing about ShipRocket is its wide courier network and automated shipping process, which makes deliveries faster, reliable, and hassle-free. **What do you dislike about ShipRocket?** One drawback of ShipRocket is occasional delivery delays and inconsistent courier support, which can affect the customer experience. **What problems is ShipRocket solving and how is that benefiting you?** ShipRocket is solving the problem of managing shipping and logistics across multiple couriers. It helps by giving one platform for rate comparison, automated pickups, tracking, and COD services — saving time, reducing costs, and ensuring faster deliveries. The benefit for you: smooth order fulfillment, wider reach, and happier customers. ### 8. Smooth Shopify Integration for My Store **Rating:** 5.0/5.0 stars **Reviewed by:** Syed Waseem J. | CIO/Project Director, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** September 29, 2025 **What do you like best about ShipRocket?** The seamless integration with my Shopify store is what I appreciate the most. Order sync automatically without requiring any manual work. I was worried it would take technical skills, but it was simple and quick to set up. **What do you dislike about ShipRocket?** I don't have any issues so far, the platform works smooth for my needs **What problems is ShipRocket solving and how is that benefiting you?** It has simplified my shipping workflow, reduced human errors, and improved delivery timelines. My customers receive their orders faster, which builds trust and increases repeat purchases. ### 9. Real-Time Tracking Brings Peace of Mind **Rating:** 5.0/5.0 stars **Reviewed by:** Syed Asad A. | Regional Sales Manager, Retail, Enterprise (> 1000 emp.) **Reviewed Date:** October 07, 2025 **What do you like best about ShipRocket?** The speed of fulfilment stands out. Order are processed and tracked in a real time, which gives our customers confidence and helps us launch collections without delivery worries. **What do you dislike about ShipRocket?** The analytics dashboard could offer deeper insights on return and courier performance. **What problems is ShipRocket solving and how is that benefiting you?** As a fast-moving fashion brand, we need a logistics partner that could keep up. Shiprocket gave us faster deliveries, transparent tracking, and simpler returns all of which improve customer loyalty and repeat sales. ### 10. A lifesaver during Ramadan and holiday rushes **Rating:** 5.0/5.0 stars **Reviewed by:** Nadine Z. | CEO, Program Development, Small-Business (50 or fewer emp.) **Reviewed Date:** November 22, 2025 **What do you like best about ShipRocket?** The batch processing of orders. We can print hundreds of shipping lables for our gift boxes in minutes, not hours. **What do you dislike about ShipRocket?** The interface can be slow during peak seasional traffic. **What problems is ShipRocket solving and how is that benefiting you?** Eliminated the chaos of manual order fulfillment during our busiest seasons, ensuring our gifts arrive fresh and on time. ## ShipRocket Discussions - [Is Shiprocket a good company?](https://www.g2.com/discussions/is-shiprocket-a-good-company) - 2 comments, 1 upvote - [View ShipRocket pricing details and edition comparison](https://www.g2.com/products/shiprocket/reviews/shiprocket-review-4439738?section=pricing&secure%5Bexpires_at%5D=2026-05-29+15%3A13%3A52+-0500&secure%5Bsession_id%5D=d5908b11-2dd2-4225-8701-4d96fd88f52e&secure%5Btoken%5D=100aa47c1acbc6c2257cdca0ed36d1f896498d239454149226802581b1d6b155&format=llm_user) ## ShipRocket Integrations - [Shopify](https://www.g2.com/products/shopify/reviews) ## ShipRocket Features **Carrier Management** - Carrier Information - Evaluation - Performance **Product Sales** - Product Search - Product Reviews - Product Filters - Product Page Customization **Freight Modes** - Definitions - Pricing - Selection **Administration** - Reports & Analytics - Order Tracking - Pricing Automation - E-commerce Platform Integration - Process Automation **Customer Management** - Customer Portal - Quotes - Documents ## Top ShipRocket Alternatives - [ShipStation](https://www.g2.com/products/shipstation/reviews) - 4.3/5.0 (573 reviews) - [Shipsy](https://www.g2.com/products/shipsy-shipsy/reviews) - 4.5/5.0 (157 reviews) - [Truckstop Load Board](https://www.g2.com/products/truckstop-load-board/reviews) - 4.0/5.0 (407 reviews)