I like Shiprocket’s newer AI-powered features, especially smarter address checks, improved NDR management, and automated shipment protection. These updates make shipping easier, reduce delivery issues, and give sellers better control over their orders Review collected by and hosted on G2.com.

Shiprocket could improve by making customer support faster and more responsive, providing more accurate real-time tracking updates, and reducing delivery delays. A simpler dashboard and clearer pricing would also make the overall experience better. Review collected by and hosted on G2.com.