NW
Owner
Small-Business (50 or fewer emp.)
"The WORST decision I've ever made"
0.5/5
What do you like best about ShipBob?

There is nothing I think they do well. The sales pitch is the best part. Review collected by and hosted on G2.com.

What do you dislike about ShipBob?

I have nothing nice to say, these guys make me regret outsourcing. Pricing isn't competitive, all communication is bot scripted or feels like it. The WRO system doesn't actually work. I have to merge all my products again every time I add a new channel. They lost $3000 in product, signed for it, and told me to "go back to my manufacturer." The over simplified system is confusing, the help pages don't answer questions, help isn't available to the average user, "live" help is only available twice a week in a group setting. Review collected by and hosted on G2.com.

ShipBob

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3.7 out of 5 · Verified reviews from real users

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