# Shift Paradigm Reviews
**Vendor:** Shift Paradigm  
**Category:** [Salesforce Consulting Services](https://www.g2.com/categories/salesforce-consulting-services)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 43
## About Shift Paradigm
The Best Marketers Trust Shift Paradigm. We’ve helped more than 3,000 high growth companies succeed through sales &amp; marketing best practices. We choose only the best technology and then we quite literally write the book on strategy and tactics to ensure you succeed with these platforms. Marketo. Engagio. Salesforce.com. If you use, or are considering, one of these leading platforms we can help you achieve uncommon success. Contact us @ https://www.shiftparadigm.com/contact




## Shift Paradigm Reviews
  ### 1. Shift Paradigm Trusted review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ravi S. | A, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about Shift Paradigm?**

The best part is their staff who really know their job what to do and when to do with filteres method..The implementation flaw is well designed and well creates and their deep knowledge of market kills us and way they think who to behave when and which market.. determining the current situation..and LeadMD staff where so helpfull to achieve what we looked for.

**What do you dislike about Shift Paradigm?**

Some of things would be point for them and might be dislike as if there would be monthly retainer option it would so great... weekly update little improvement required ..little visibility require more towards the assigned work..

**Recommendations to others considering Shift Paradigm:**

We suggest all can go for this easily and smooth manner Team to grow their company marketing and planning strategy and also business

**What problems is Shift Paradigm solving and how is that benefiting you?**

Shift Parasigm is really osam which really help to achieve the goal for our sales and marketing through out the year and also help us for faster result in all aspects ..The most and osam part they setup a marketing environment where we always think and implement about business...Channel manager was appointed to handle also this pain it's osam.

  ### 2. One of the best partner to promote your products/services.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Pranjal M. | Business Development Associate, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 10, 2022

**Describe the project or task Shift Paradigm helped with:**

They helped in promoting the services and in creating a buzz about the brand.

**What do you like best about Shift Paradigm?**

Instant support that they provide every time and the kind of features they provide to get the desired results effectively and efficiently.

**What do you dislike about Shift Paradigm?**

Interface and costing could have been better.

**What problems is Shift Paradigm solving and how is that benefiting you?**

It helped in getting faster and better results in terms of marketing and promotion compared to other resources available in the market.

  ### 3. Highly Recommend Working With LeadMD If You Are Planning to Implement Marketo This Year

**Rating:** 5.0/5.0 stars

**Reviewed by:** Allison L. | Marketing Campaigns Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2021

**Describe the project or task Shift Paradigm helped with:**

LeadMD helped benefitexpress migrate from HubSpot to Marketing Professional to Marketo Engage. They also assisted in full implementation of Marketo for our environment.

**What do you like best about Shift Paradigm?**

Great people who know their stuff. They set us up for success from the get-go and have provided consultative advice as we transitioned from HubSpot to Marketo. The implementation was flawless and smooth. They are intelligent, and provided us with great leaders in Rachel and Andrew. Mal and Paul are great to bounce ideas off of. Team is great!

**What do you dislike about Shift Paradigm?**

There is nothing in my experience that I disliked about working with LeadMD.

**Recommendations to others considering Shift Paradigm:**

I would not recommend implementing Marketo without LeadMD to guide you. Unless you are a Marketo expert, it will be a much more challenging experience. Their services were worth every penny.

**What problems is Shift Paradigm solving and how is that benefiting you?**

We needed someone with specific Marketo experience to help us implement. The biggest benefits is the plethora of best practices they set up in our Marketo environment for us to use. From Tag and Channel Management to creating a Center of Excellence, Smart Lists and more. They were always ten steps ahead and thought of things to add to our instance that we would have never even knew we needed.

  ### 4. LeadMD is the prescription for Marketo Challenges

**Rating:** 4.5/5.0 stars

**Reviewed by:** Robert R. | Director of Marketing, Enterprise (> 1000 emp.)

**Reviewed Date:** December 27, 2017

**Describe the project or task Shift Paradigm helped with:**

LeadMD was contracted to help CCM build and partition its Marketo instance, while also providing valuable training to the CCM team.

**What do you like best about Shift Paradigm?**

The LeadMD team is extremely responsive, customer service oriented and flexible. Additionally, LeadMD is always able to add resources when specialized skills are required. 

**What do you dislike about Shift Paradigm?**

I have been very happy with all services provided by LeadMD.

**Recommendations to others considering Shift Paradigm:**

Agree on high level marketing automation strategies early. Let them help organize and build your instance before doing too much in Marketo. 

  ### 5. Best Consultant I've Ever Worked With

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** January 13, 2021

**Describe the project or task Shift Paradigm helped with:**

I've worked with LeadMD on several occasions and they cease to amaze me with all they know. We used them most recently to keep the guardrails on for a very quick (4 week) HubSpot to Marketo migration project. They were flexible with our consulting sessions, always had the right answers, and kept everything organized and on track for us. I would highly recommend them to any company looking to get Marketo up and running with best practices in mind.

**What do you like best about Shift Paradigm?**

Their ability to be adaptive in their approach as well as their deep knowledge of Marketo.

**What do you dislike about Shift Paradigm?**

I really cannot say that I've disliked one thing about them!

**What problems is Shift Paradigm solving and how is that benefiting you?**

We were trying to ensure a successful migration from HubSpot to Marketo in four weeks and we were able to achieve that!

  ### 6. Analysis and Implementation of Marketo

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 24, 2019

**Describe the project or task Shift Paradigm helped with:**

Baseline and offer best practices for current marketo instance and the build and implementation of a new marketo instance.  The combines additional systems from Pardot into Marketo as well.  So we are now working out of 2 instances of marketo vs. 2 instances of Pardot and 1 instance of Marketo.  The Business teams are now aligned to their instances.  

**What do you like best about Shift Paradigm?**

Great communication, they have a plan with timelines for all aspects of the project and they are very thorough with determining current state and setting expectations and suggestions on future state.  

**What do you dislike about Shift Paradigm?**

Maybe too many people involved in the process?

**Recommendations to others considering Shift Paradigm:**

Let them know what your expectations are, be transparent with them and utilize them as a partner t help you achieve your goals.  

**What problems is Shift Paradigm solving and how is that benefiting you?**

As of right now we are expecting a detailed report on areas of opportunity for the current marketo instance.  We've gotten a great detailed plan on the build and implementation of the new marketo instance.

  ### 7. LeadMD excellent at Marketo migration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Patricia  N. | Senior Director Marketing, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 30, 2019

**Describe the project or task Shift Paradigm helped with:**

They led a Pardot/Marketo migration to Markto project for us.  

**What do you like best about Shift Paradigm?**

They were proactive and kept us on task.  We were constantly going out of scope and they kept bringing us back to ensure we met our timeframe.

**What do you dislike about Shift Paradigm?**

They were on the more expensive side, but worth it.

**Recommendations to others considering Shift Paradigm:**

Ensure you have the scope and costs nailed down in advance.  

**What problems is Shift Paradigm solving and how is that benefiting you?**

Reducing our long term spend while bringing alignment and consistency across marketing.

  ### 8. Great Consultant

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 25, 2019

**Describe the project or task Shift Paradigm helped with:**

LeadMD help us implement Marketo and tie it to our instance of Salesforce.

**What do you like best about Shift Paradigm?**

LeadMD staff were super helpful, patient and did a great job of walking us through the process and explaining why and how things are done in Marketo. Great customer service!

**What do you dislike about Shift Paradigm?**

I wish there were monthly retainer options that are for few hours each month at a lower rate. That having been said they have been very flexible of working with us.

**What problems is Shift Paradigm solving and how is that benefiting you?**

LeadMd has help us to continue to explore ways that we can leverage Marketo and provide support to our sales teams.

  ### 9. The best partner for Marketo Implementartion!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Raheel A. | Salesforce Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 14, 2019

**Describe the project or task Shift Paradigm helped with:**

We used LeadMD for our implementation of Marketo in Q4 2018. They helped with initial set-up, integration with Salesforce, program and campaign design, lead scoring model and program creation, and nurture campaign strategy, migration and design.

**What do you like best about Shift Paradigm?**

How much they cared about our success. The stuck to the scope of work, over-delivered on what was agreed upon and then went above and beyond when we were having issues. When we needed additional hours to help with campaign migration, they worked with our budget and didn't try to oversell or get us more than we needed. Everything they delivered was well documented and they trained us well to ensure we didn't fail. The team we have was phenomenal and truly were all experts at Marketo- there wasn't a problem that they could not solve. 

**What do you dislike about Shift Paradigm?**

All the major work was done exactly as requested and delivered on time. I would say communicating project status, getting weekly updates and the like is where there could have been improvement. But overall, that didn't impact the project getting completed on time at all.

**Recommendations to others considering Shift Paradigm:**

They are not the cheapest option, but without a doubt they are the most experienced team of Marketo experts you'll find and will not allow their clients to fail or be unsatisfied.

  ### 10. Magic bullet for our Marketo stand-up

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.)

**Reviewed Date:** October 03, 2019

**Describe the project or task Shift Paradigm helped with:**

After doing RFP, we selected LeadMD to set up a brand new Marketo instance for our org. This involved migration of  assets from many different systems onto Marketo on a very tight schedule. 

**What do you like best about Shift Paradigm?**

Very professional, on-time, committed team

**What do you dislike about Shift Paradigm?**

Not enough documentation around key decisions, pitfalls, and general lack of visibility around the work

**What problems is Shift Paradigm solving and how is that benefiting you?**

Centralized marketing automation system for multiple products


## Shift Paradigm Discussions
  - [Do you provide lead lists?](https://www.g2.com/discussions/outcomes-10fc09fa-030a-409d-aa8c-713aaa03a8ee) - 1 upvote
  - [What kinds of Marketing Stacks do you support?](https://www.g2.com/discussions/technology-support) - 1 upvote
  - [Who do I work with?](https://www.g2.com/discussions/service-policy-26fc472e-0bc8-4b4e-9870-9589d0d4aacd) - 1 upvote
  - [Can I buy Office Hours?](https://www.g2.com/discussions/pricing-a4005515-e020-40c6-a884-66f88f5a57bc) - 1 upvote
  - [What does your software do?](https://www.g2.com/discussions/outcomes-2c991f53-6f91-49ce-bb3f-41a3bf2af6f2) - 1 upvote



## Shift Paradigm Features
**Planning**
- Needs Assessment
- Resource Allocation
- Stayed within Budget
- Statement of Work
- Best Practices

**Other Platform Features**
- Notifications & Reminders
- Contract Database
- Contract Compliance
- Integrations / APIs
- E-Signature

**Delivery**
- Technical Expertise
- Met Deadlines
- Meeting Management
- Project Updates
- Scope Management
- Roll-out

**Support**
- Go Live Support
- Documentation
- Training 
- Metrics
- Admin Services

**Team Quality**
- Change Management Skills
- Executive Presence
- Vertical Expertise
- Technology Partnerships

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