G2

MD

Marnie D.

Educational Technology Director

Mid-Market (51-1000 emp.)

Originally submitted 4/6/2018

"IT management made easy!"

4.5/5

What do you like best about SherpaDesk?

SherpaDesk provides a simple way to request and track support, IT issues, requests, and set-ups with a streamlined, easy to learn and use process. Review collected by and hosted on G2.com.

What do you dislike about SherpaDesk?

I have yet to find something I dislike, except for the fact that sometimes transferring tickets isn't as clear it as I would like. Review collected by and hosted on G2.com.

What problems is SherpaDesk solving and how is that benefiting you?

SherpaDesk has completely changed our IT support system at school. Teachers now make all requests through the platform, and they are able to then follow their request - be it support or set up - until the process is complete. With SherpaDesk, we have been able to take what was a tedious and chaotic system and turn it into a smooth, streamlined management system. Review collected by and hosted on G2.com.