![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services")
UI

Verified User in Information Technology and Services

Mid-Market (51-1000 emp.)

1/22/2024

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"Daily user of ServiceTeam"

4/5

What do you like best about ServiceTeam ITSM?

I have been using ServiceTeam for nearly a year now on a daily basis. The interface is simple and easy to use and the web based UI is well integrated with the the Microsoft enviornment Review collected by and hosted on G2.com.

What do you dislike about ServiceTeam ITSM?

Accessing notes could be easier and more streamlined Review collected by and hosted on G2.com.

What problems is ServiceTeam ITSM solving and how is that benefiting you?

Easy to manage tickets Review collected by and hosted on G2.com.

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Response from Jill Moore of ServiceTeam ITSM

[Editedit](https://www.g2.com/survey_responses/serviceteam-itsm-review-9134822/official_response/edit)

Thank you so much for sharing your experience with us. We review all feedback with our product team, and we appreciate you letting us know about your experience with ServiceTeam ITSM, specifically with the UI, accessing notes and ticketing.

Validated ReviewerIncentivizedSource: G2 invite on behalf of seller

See what 18 reviewers think of ServiceTeam ITSM

3.9 out of 5 · Verified reviews from real users

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