![Ranjota B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ranjota B.")
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Ranjota B.

Full Stack Web Developer

Mid-Market (51-1000 emp.)

10/13/2024

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"Effortless IT Service Management"

3.5/5

What do you like best about ServiceTeam ITSM?

What I like most about ServiceTeam ITSM is how well it integrates with Microsoft tools like Dynamics 365 and Power Platform. It’s super easy to customize, automate workflows, and track everything through clean dashboards, which makes managing IT services a lot smoother. Review collected by and hosted on G2.com.

What do you dislike about ServiceTeam ITSM?

One downside of ServiceTeam ITSM is that it can feel a bit overwhelming at first, especially for teams unfamiliar with the Microsoft ecosystem. The learning curve for setting up workflows and customizations can be steep without proper training. Review collected by and hosted on G2.com.

What problems is ServiceTeam ITSM solving and how is that benefiting you?

ServiceTeam ITSM makes it much easier for me to manage incidents and IT services by automating repetitive tasks and keeping everything organized in one place. It helps me quickly track and resolve issues, which saves time and reduces stress, making my day-to-day work a lot more manageable. Review collected by and hosted on G2.com.

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Response from Jill Moore of ServiceTeam ITSM

[Editedit](https://www.g2.com/survey_responses/serviceteam-itsm-review-10366368/official_response/edit)

Thank you Ranjota for reviewing ServiceTeam ITSM. We really appreciate it. Your comments will be sent to our product and customer success teams for review.

Validated ReviewerIncentivizedSource: G2 invite

See what 18 reviewers think of ServiceTeam ITSM

3.9 out of 5 · Verified reviews from real users

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