![Emman C.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Emman C.") EC Emman C. Engineering Supervisor - Process Surveillance Mid-Market (51-1000 emp.) 8/3/2026 "Makes Portfolio Management Much More Efficient." 4/5 What do you like best about ServiceNow Strategic Portfolio Management? What I like most about ServiceNow SPM is that its dashboard is quite user friendly and its quite easy to adapt to. Its user interface is so simple that even we easily navigate through multiple queries all at once, although sometimes the buttons seem a bit complex, but it gets the job done. Another advantage is the integration, our Excel files and SharePoint work with it without any problems. With its help, my team members can plan more in less time. Review collected by and hosted on G2.com. What do you dislike about ServiceNow Strategic Portfolio Management? Well I personally disliked the pricing strategy of this tool, as it comes with a lot of additional charges. We thought that the tool of such a big company would be cheap but its ROI is not as clear as they claim. Guidance was also lacking during onboarding, we had to find a lot on our own which wasted most of our initial time. Review collected by and hosted on G2.com. What problems is ServiceNow Strategic Portfolio Management solving and how is that benefiting you? This software solves our biggest problem which are prioritizing projects in the order of the urgency that is required by our clients mostly. Earlier I used to think which work to do first, now its AI suggests that such and such project is more in our favor to reduce the workload in a manner. Its transparency in planning is also huge advantage in our favor, everyone can see who has what responsibility. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite See what 254 reviewers think of ServiceNow Strategic Portfolio Management 4.1 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/servicenow-strategic-portfolio-management/reviews)