![Julia M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Julia M.")
JM

Julia M.

Senior Account Executive

Enterprise (\> 1000 emp.)

8/11/2026

"Faster Threat Detection and Investigation in One Central Platform"

4/5

What do you like best about ServiceNow Security Operations?

ServiceNow Security Operations helps us to spot incidents, understand behavior and points threats faster from one central intelligent platform. It gathers alerts from security tools such as antivirus and cloud security and combine them for incident investigation automatically. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow Security Operations?

Many of its features doesn't comes with basic price for more add ons or adding similar integration make this security tool much expensive, I called it hidden charges. Review collected by and hosted on G2.com.

What problems is ServiceNow Security Operations solving and how is that benefiting you?

It helps us to fight back quickly to defending customer data from different systems such as POS and ecommerce, instead of alerting through a pop up it automatically isolate POS before threat spreads. The big problem is daily false alerts which is a big headache but with SecOps it only prioritize and work against actual threat risk. The speed of performing scan of online information is fast which is time saving and provide clean environment for work. Review collected by and hosted on G2.com.

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See what 86 reviewers think of ServiceNow Security Operations

4.3 out of 5 · Verified reviews from real users

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