I like that there is a variety of department request that are directed to the same place, no signature required for approvals therefore approvals are faster, also no paper required which saves trees Review collected by and hosted on G2.com.

I get too many emails when I make a request, I would like to receive only 2, the one that gives me the ticket number and the one that says it's completed. If I am interested in seeing the update on it, I can just click on the ticket and view it. Review collected by and hosted on G2.com.