G2

GA

Gal A.

IT Applications Manager

Mid-Market (51-1000 emp.)

3/14/2020

"I like ServiceNow"

4/5

What do you like best about ServiceNow IT Operations Management?

Highly customizable, quick and stable. Strong workflow mechanism. great tech support! Review collected by and hosted on G2.com.

What do you dislike about ServiceNow IT Operations Management?

poor permission/ segregation mechanism. they change their business model and pricing too often Review collected by and hosted on G2.com.

Recommendations to others considering ServiceNow IT Operations Management:

highly recommended though costly. it gives head of IT umbrella for many services Review collected by and hosted on G2.com.

What problems is ServiceNow IT Operations Management solving and how is that benefiting you?

I better run my IT, manage helpdesk, address organization requests, and quickly support more and more functions Review collected by and hosted on G2.com.