![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") CC Verified User in Consulting Small-Business (50 or fewer emp.) 7/30/2026 "Comprehensive GRC Management on a Unified Platform" 4/5 What do you like best about ServiceNow Governance, Risk, and Compliance (GRC)? ServiceNow GRC's greatest strength is its ability to provide a single source of truth for governance, risk, and compliance activities. The platform links risks, controls, assessments, issues, and remediation actions together, improving visibility and accountability across the organisation. I also value its workflow automation, configurable framework, and executive reporting capabilities, which help clients reduce manual effort and gain real-time insights into their risk and compliance posture. Review collected by and hosted on G2.com. What do you dislike about ServiceNow Governance, Risk, and Compliance (GRC)? While ServiceNow GRC is highly capable, it can be complex to implement and configure, particularly for organisations that are new to GRC technology. The platform has a steep learning curve for administrators, and advanced reporting or dashboard development often requires specialised expertise. Additionally, implementation and licensing costs may be challenging for smaller organisations, and some administrative screens could be more intuitive for non-technical users. Review collected by and hosted on G2.com. What problems is ServiceNow Governance, Risk, and Compliance (GRC) solving and how is that benefiting you? ServiceNow GRC helps organisations move away from fragmented spreadsheets, manual reporting processes, and disconnected risk management activities by centralising governance, risk, compliance, and issue management in one platform. This improves transparency, strengthens accountability, automates repetitive tasks, and provides management with real-time reporting. As a consultant, I've seen clients significantly improve their risk oversight, audit readiness, and efficiency, allowing them to focus more on managing risks and less on administering processes. Review collected by and hosted on G2.com. Show More Rating Updated (8/2/2026) Validated ReviewerIncentivizedSource: Seller invite See what 108 reviewers think of ServiceNow Governance, Risk, and Compliance (GRC) 4.2 out of 5 ยท Verified reviews from real users [ Read all reviews ](https://www.g2.com/products/servicenow-governance-risk-and-compliance-grc/reviews)