NB

Nurse B.

It operation manager

Mid-Market (51-1000 emp.)

6/23/2026

"ServiceNow App Engine Speeds Up App Building and Process Automation"

4.5/5

What do you like best about ServiceNow App Engine?

I have been using ServiceNow App Engine for more than two years in my role as an IT Operations Manager. It's become a core part of my daily work and stands out most is how Faster we can build internal applications and automate operational processes without spending months in development. Tools like App Engine Studio, Flow Designer, UI Builder and the Service Catalogue make it easier for us to deliver solutions faster and keep improving rely on integration with Microsoft 36, Jira, REST APIs, which has made data sharing between systems much smoother and more straightforward. Review collected by and hosted on G2.com.

What do you dislike about ServiceNow App Engine?

The platform offers a lot of functionality, but that breadth can sometimes make it hard to navigate and a bit confusing. Some of the more advanced customization still requires scripting knowledge and upgrading applications takes careful testing to avoid unexpected issues. Review collected by and hosted on G2.com.

What problems is ServiceNow App Engine solving and how is that benefiting you?

It helps us automate operational requests, approval chains, compliance tracking, internal service processes. As a result, we’ve significantly reduced manual follow-ups and gained better visibility across teams. it’s made it easier to standardize how we handle requests, and we save time each week. Review collected by and hosted on G2.com.

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Current UserValidated ReviewerIncentivizedSource: G2 invite

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4.5 out of 5 · Verified reviews from real users

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