I like the automations because I don’t have time to send follow-ups manually. I can set up automatic estimate follow-ups by email, job confirmations, reminders, and other messages. I can also schedule email marketing campaigns and use the AI to write emails or campaigns for me, which makes my life easier when I’m going from job to job, handling employees, or doing paperwork. I like being able to keep track of customers and see what’s been completed at each property. I can connect Google Calendar and see my jobs on my phone, and I can use Stripe to take payments through invoices. The setup is pretty easy, and the support team helps set up my workspace for free by phone or video and shows me how things work based on how my business runs. Review collected by and hosted on G2.com.

I found ServiceDesk pretty easy to set up, but there’s a lot to learn because of how much it offers. I’d also like to see more text messaging or call tracking. Review collected by and hosted on G2.com.