G2

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

8/26/2025

"Serpent made Salesforce releases so much easier for our team"

5/5

What do you like best about Serpent?

I like how straightforward it is. Creating a task, linking it to a branch, and pushing it through to production doesn’t require jumping between five different tools anymore. The one-click deploys and scratch org pooling have saved us a lot of time. It’s also great that non-developers in the team can see progress without needing to understand Git or the CLI. Review collected by and hosted on G2.com.

What do you dislike about Serpent?

It would be useful to have more reporting features, like seeing release trends or team velocity at a glance. Also, the VS Code extension is good but could be expanded with more debugging tools. These are nice-to-haves though — overall the product already covers the essentials really well. Review collected by and hosted on G2.com.

Recommendations to others considering Serpent:

You should absolutely give it a try if you want a cleaner, faster way to ship Salesforce changes. The learning curve is gentle, the support team is responsive, and it’s already paid for itself in reduced release stress. Review collected by and hosted on G2.com.

What problems is Serpent solving and how is that benefiting you?

Before Serpent, our deployments were slow and painful. We had to deal with change sets, messy Git workflows, and constant back-and-forth just to move features forward. With Serpent we can release faster, avoid manual errors, and keep the whole team (including testers and PMs) in the loop. It’s taken away a lot of the stress around release days. Review collected by and hosted on G2.com.