--- title: Sequoia Advisory Reviews meta_title: 'Sequoia Advisory Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 24 reviews by the users' company size, role or industry to find out how Sequoia Advisory works for a business like yours. aggregate_rating: rating_value: 3.1 review_count: 24 scale: '5' date_modified: '2026-07-13' parent_category: name: HR Services url: https://www.g2.com/categories/hr-services --- # Sequoia Advisory Reviews **Vendor:** Sequoia **Category:** [HR Consulting Providers](https://www.g2.com/categories/hr-consulting) **Average Rating:** 3.1/5.0 **Total Reviews:** 24 ## About Sequoia Advisory What is Sequoia Advisory? Sequoia Advisory is an annual engagement designed to help investor-backed companies achieve their business goals through smarter people spend. Delivered by one aligned team of expert advisors, technologists, and service specialists, Sequoia Advisory provides continuous guidance across compensation, benefits, and global strategy—powered by the Sequoia OS™ platform. Sequoia Advisory is designed to align with your business cycle and goals, helping you make informed decisions about total comp and benefits. Whether you're scaling quickly, preparing for an IPO, or optimizing spend across a global workforce, Sequoia Advisory equips your leadership team with the insights and execution support needed to attract and retain top talent, elevate the employee experience, and protect the business. What's available with Sequoia Advisory? Compensation Advisory: Sequoia’s compensation experts help design and manage competitive programs with market analysis, executive benchmarking, equity planning, and incentive strategy. Support includes annual and sales incentive plans, IPO readiness, and compensation program governance. Engagements can be ongoing (retainer) or project-based. US Benefits Advisory: Sequoia helps optimize health and wellness programs through strategic assessments, vendor selection, and compliance support. Employees benefit from tailored communications and access to wellbeing content via the Sequoia app. Global Benefits Advisory: Sequoia supports multinational benefits strategies in 140+ countries, including broker coordination, compliance, and M&A support. Services include global benchmarking and employee surveys to inform localized program design. We delivery global benefits advisory through our Global Member Network. Why Sequoia Advisory? With Sequoia Advisory, comp and benefits leaders gain a holistic view of their people spend through the Sequoia OS™ platform. Real-time data across cash, equity, benefits, and people programs empowers smarter decision-making and operational efficiency. Sequoia’s flexible engagement model adapts to your company’s size and stage, ensuring you get the right mix of expertise and platform power to meet your business plan. ## Sequoia Advisory Pros & Cons **What users like:** - Users praise the **outstanding customer support** provided during sales and onboarding, feeling valued and supported as partners. (2 reviews) - Users value the **customer-first attitude** of Sequoia Advisory, highlighting their helpful and partnership-focused client services. (1 reviews) - Users find Sequoia Advisory to be **easy to use** , providing a straightforward experience until challenges arise. (1 reviews) - Users commend the **excellent support during sales and onboarding** that enhances the employee experience significantly. (1 reviews) - Users appreciate the **helpful customer-first attitude** of Sequoia Advisory, feeling supported as valued partners during implementation. (1 reviews) - Implementation Ease (1 reviews) - Onboarding (1 reviews) - Professional Service (1 reviews) - User Experience (1 reviews) **What users dislike:** - Users frequently experience **poor customer support** , citing unhelpful responses and lack of empathy when issues arise. (3 reviews) - Users report **staffing issues** with Sequoia Advisory, citing lack of support, unhelpful responses, and unresolved problems. (2 reviews) - Users find the **complex system usage** of Sequoia Advisory frustrating, leading to tedious manual processes and poor user experience. (1 reviews) - Users experience **complex usability** issues with Sequoia Advisory, making it difficult to perform basic tasks efficiently. (1 reviews) - Users find Sequoia Advisory's **difficult navigation** and clunky interface leads to frustrating manual processes and complexity. (1 reviews) - Integration Issues (1 reviews) - Poor Implementation (1 reviews) - Poor Interface Design (1 reviews) - Poor Reporting (1 reviews) - Poor Support Services (1 reviews) ## Sequoia Advisory Reviews ### 1. Archaic, manual, and unintuitive. An absolute no. **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** January 17, 2025 **What do you like best about Sequoia Advisory?** The people we worked with during the sales and onboarding processes were amazing. Some of the best we've worked with. The employee experience was nice. **What do you dislike about Sequoia Advisory?** The people were lovely, but unfortuntately that doesn't make up for the archaic and clunky software. Most of our daily and monthly processes were entirely manual, and we ended up needing to cancel our contract with them 6 months in. We moved to a competitor and couldn't be happier with them. Some extra details: What they don't show you in the sale process is the back end system, Prism HR, which is where an admin will actually be spending most of their time. It's incredibly archaic and unintuitive. They don't prioritize integrations with other tools in the space. For instance, we didn't want to use their partner 401k provider (also archaic), but they have absolutely no way to integrate with any other providers (which is uncommon in this space) so we had to do a manual export every month, which was tedious because their back end reporting tool was so unintuitive. Giving employees raises was overly complex, and their team actually recommended that we fill out a templated spreadsheet and have them file all the salary changes instead of us making the changes ourselves because their own UI was so difficult. There's nothing that can be done self-serve. Everything needs to be handled by a member of their team, again because their platform is so unintuitive. The onboarding process was cumbersome and overly complex. We've been with a competitor for over 6 months now, and I'm blown away at how easy some of these processes can be in a tool that actually prioritizes the user experience. Overall, we made a huge mistake moving forward with Sequoia. I'm not one to write negative reviews, but I wish I had done more research and seen more reviews like this ahead of our decision. Unfortunately I would not recommend Sequoia to anyone. **What problems is Sequoia Advisory solving and how is that benefiting you?** We bought us to help with payroll and benefits. ### 2. Partnership with Sequoia **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.) **Reviewed Date:** April 07, 2023 **What do you like best about Sequoia Advisory?** They have a great customer-first attitude and our client services resource was very helpful throughout the implementation process. They work with you as a partner and not treating you like a number. **What do you dislike about Sequoia Advisory?** No negative feedback, but since benefit enrollment is hectic, and they have a lot of great resource tools, the ramp-up to get acclimated with tools and systems can take some time to utilize best. **Recommendations to others considering Sequoia Advisory:** If need to update benefit plan design and options, as well as cost savings and adding more programs internally - they provide great data and insight into the market - to help make decisions. **What problems is Sequoia Advisory solving and how is that benefiting you?** We moved from a small broker (tied to HRIS) to better our benefit plans and a better benefits broker. We needed to update our HRIS and benefit plan design, and we used Sequoia to partner with on this change for 2023. ### 3. Great solution to waste people's time with irrelevant answers - zero intention to solve problems **Rating:** 0.0/5.0 stars **Reviewed by:** 🧿 Mahir D. | Enterprise Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** February 16, 2023 **What do you like best about Sequoia Advisory?** Easy to use until you hit a roadblock It works as it should be nothing earth shattering **What do you dislike about Sequoia Advisory?** Not helpful Staff don't do anything to resolve issues They answer with blanket generic replies to waste your time even more Zero empathy to solve any issues **Recommendations to others considering Sequoia Advisory:** Do not recommend it. **What problems is Sequoia Advisory solving and how is that benefiting you?** This is the 2nd time I needed help correcting my W2 and unfortunately again they are unable to help. They will give generic answers which don't even answer my question. Probably it is a great platform to do your generic HR tasks but once you have an issue - all their staff will act weird with ZERO intention of helping you out. Post-sale experience is absolute garbage. ### 4. I can only assume their good reputations comes from how poorly most people understand their benefits **Rating:** 0.0/5.0 stars **Reviewed by:** David K. | Engineering Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2022 **What do you like best about Sequoia Advisory?** They are a PEO, it works, people get paid on time. They meet the minimum requirements/expectations for a business doing what they do. **What do you dislike about Sequoia Advisory?** Most of it. - Their insurance plans offerings are very limited - They have a lot of extra 'perks' that are really just a bunch of companies trying to make money off of Sequoia users (to be fair, this is the case for many benefits providers) - Their software is often buggy/unintuitive - They have no direct phone number for employees to contact support, everything has to be done over email, at least at first. **What problems is Sequoia Advisory solving and how is that benefiting you?** We want a PEO, they are a PEO, it works. ### 5. Easy to Use Product for managing health benfits. **Rating:** 5.0/5.0 stars **Reviewed by:** Joe K. | Operations Specialist, Mid-Market (51-1000 emp.) **Reviewed Date:** April 19, 2022 **Describe the project or task Sequoia Advisory helped with:** Sequoia can help manage and locate all of your most important health care benefits all in one easy and convenient location. **What do you like best about Sequoia Advisory?** I like the ability to view health care cards immediately through the app. This is great in case you forget to bring a physical card to your doctor or anywhere else that may need it. **What do you dislike about Sequoia Advisory?** There is not much I dislike but if I had to choose I would probably say the organization of some of the items within the app. This is not a make-or-break issue it is just something going forward to look into to. **Recommendations to others considering Sequoia Advisory:** I highly recommend using Sequia to lighten the stressful load that can be locating all of your healthcare information. **What problems is Sequoia Advisory solving and how is that benefiting you?** Solving the issue of having to log into multiple different websites and sources to locate all of your healthcare benefit information. Sequoia has made it easy and convenient by placing all of that information in one visually appealing place. ### 6. They had a huge data breach and didn't provided much in response **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 19, 2022 **What do you like best about Sequoia Advisory?** I can't say there is anything that stands out about Sequoia. **What do you dislike about Sequoia Advisory?** How unhelpful they are after having a data breach. **What problems is Sequoia Advisory solving and how is that benefiting you?** Manages medical benefits. **Official Response from Anna Lemner:** > Hello - Happy to get you connected with someone who can help out. Are you have an issue with the Experian Identity Protection? If so, please contact Experian IndentityWorks directly at 844-850-0017 for enrollment assistance. Otherwise, a good first step is always to reach out to the Sequoia Employee Advocate supporting your company. They are there to guide you and take care of any questions or issues you have. ### 7. Peace of mind **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Cosmetics | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2022 **Describe the project or task Sequoia Advisory helped with:** It is where I can view my company's benefits and perks, all in one place! **What do you like best about Sequoia Advisory?** I personally use the Sequoia app on my phone so this review refers to that. This mobile app is where I view my company's benefits whether it be healthcare-related or even just perks here and there. I love how organized and simple the user interface is. **What do you dislike about Sequoia Advisory?** I really can't think of anything I dislike about the mobile app for Sequoia. It is so simple and easy to use. I like having everything all in one place so I can't really complain about that. **Recommendations to others considering Sequoia Advisory:** Highly recommended to have if you want all your benefits in one place. **What problems is Sequoia Advisory solving and how is that benefiting you?** We are able to view and access our company's benefits and perks, all in one place. Not only that, but there are services such as mental health care and even legal advice, to name a few. ### 8. Rate hike over 35% in first year as small business **Rating:** 0.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 25, 2022 **Describe the project or task Sequoia Advisory helped with:** They say that your grouped in with others, but that's just not the case. **What do you like best about Sequoia Advisory?** Decent software. Not much to be honest though. **What do you dislike about Sequoia Advisory?** Rate hikes that they can't explain. If you have employee with health issues they'll make you pay. **Recommendations to others considering Sequoia Advisory:** Don't work with them, they renew mid year and they'll force you to stay with them, due to PPO rules on rate increases. **What problems is Sequoia Advisory solving and how is that benefiting you?** PPO ### 9. Comprehensive and optimal system with simple tools. **Rating:** 4.0/5.0 stars **Reviewed by:** Aantonio M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2020 **Describe the project or task Sequoia Advisory helped with:** Specifically in an automation system, that is, the human resources area is considered very complex in the sense of data such as: payments, employees, interview, taxes, hours, amount of stressful information that must be handled manually, but with this software we release loads and allows to extend the use of the system. !! **What do you like best about Sequoia Advisory?** Sequoia has been a comprehensive platform for the management of benefits appropriate to the company and our needs. It uses integrated technologies to provide powerful management tools, and provides us with an outsourced service model with which we can offer a unified human resources experience to all staff. We obtain a broad and professional visibility of our business management programs, using data-based intelligence, managing to empower and improve the skills of all decision makers, leading them to recognize new opportunities and take measures that optimize workflow. Through Sequoia we get the proper guidance and support to effectively manage outsourced payroll, benefits, compliance and risk management. **What do you dislike about Sequoia Advisory?** The daily work of the whole team is carried out mainly within the company, through a desktop PC or laptop, therefore, the application with support for mobile devices contains many additional benefits that the desktop application does not yet offer. , so when we need any of these we must use mobile devices. We are not affected by this, but it would be a nice feature that would improve the experience as a whole. **Recommendations to others considering Sequoia Advisory:** Through the use and implementation of this platform we can obtain an effective management of the human resources office, developing a more organized management of tasks outlined by the recommendations that sequoia provides us. In addition to this, it has a version for mobile devices, with which you can obtain much more additional participation data, offering a better experience on the go for company managers and employees in general. **What problems is Sequoia Advisory solving and how is that benefiting you?** We evaluated the administration programs, as well as the health benefits campaigns, improving the management of the entire benefits system that we have, that is, life insurance, health and all family welfare programs and more. For its part, to have complete certainty that everything is being carried out in accordance with the strategies we obtain with Sequoia, we monitor the costs of the program or campaigns, thus viewing detailed information related to employee use through extensive analysis. ### 10. Useful app but terrible login service **Rating:** 2.5/5.0 stars **Reviewed by:** Jenny U. | Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** October 15, 2020 **Describe the project or task Sequoia Advisory helped with:** Sequoia is used to gather all my health insurance documentation, cards, resources, etc. **What do you like best about Sequoia Advisory?** It is a one stop shop for everything related to insurance for my company. It is easy to use and runs quickly. **What do you dislike about Sequoia Advisory?** I constantly have log in issues with the app. It acts as if I am a new user and will often ask me to create an account rather than log in. Once I am able to get into the app, it is great, however, getting there can be a hassle. **Recommendations to others considering Sequoia Advisory:** The issues with log in may just be my personal experience and not necessarily the experience of the majority. However, if this is the majority, I would recommend finding another service to create a health benefits hub for your company. **What problems is Sequoia Advisory solving and how is that benefiting you?** We are able to view insurance cards, policies, etc. with the app so there are not problems with losing a hard copy of something and not being able to find it. ## Sequoia Advisory Discussions - [What is Sequoia used for?](https://www.g2.com/discussions/what-is-sequoia-used-for) - [View Sequoia Advisory pricing details and edition comparison](https://www.g2.com/products/sequoia-advisory/reviews/sequoia-advisory-review-4744811?section=pricing&secure%5Bexpires_at%5D=2026-07-14+16%3A54%3A03+-0500&secure%5Bsession_id%5D=f7fed197-37aa-4393-b176-95c025dac919&secure%5Btoken%5D=368fac6d8dccb2c0b7423c3e04fc46387e9fededd0c1e8714337cc30f4e54f8f&format=llm_user) ## Sequoia Advisory Features **Planning** - Needs Assessment - Resource Allocation - Stayed within Budget - Statement of Work - Best Practices **Delivery** - Technical Expertise - Met Deadlines - Meeting Management - Project Updates - Scope Management - Roll-out **Team Quality** - Change Management Skills - Executive Presence - Vertical Expertise - Technology Partnerships ## Top Sequoia Advisory Alternatives - [Insperity](https://www.g2.com/products/insperity/reviews) - 4.1/5.0 (137 reviews) - [Lumity Benefits Solution](https://www.g2.com/products/lumity-benefits-solution/reviews) - 4.8/5.0 (64 reviews) - [Pilot](https://www.g2.com/products/pilot/reviews) - 4.7/5.0 (142 reviews)