---
title: SEON Reviews
meta_title: 'SEON Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 382 reviews by the users' company size, role or industry
  to find out how SEON works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 382
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---

# SEON Reviews
**Vendor:** SEON  
**Category:** [E-commerce Fraud Protection Software](https://www.g2.com/categories/e-commerce-fraud-protection)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 382
## About SEON
SEON is the AI command center for real-time fraud prevention and AML compliance. We help digital businesses stop fraud, reduce risk, and protect revenue with 900+ real-time, first-party data signals that enrich profiles, provide context, and direct action—all from a single platform. Unlike vendors that rely on stale third-party data, SEON analyzes digital footprints, device intelligence, and AML data to deliver faster, more accurate decisions. Go live in as little as 14 days, expand to new markets in under a month, and access flexible tools like machine learning scores and customizable rules to match any risk strategy. Whether you&#39;re launching new products or scaling globally, SEON gives you the data, speed, and expertise to stay ahead of evolving threats.



## SEON Pros & Cons
**What users like:**

- Users praise SEON&#39;s **user-friendly interface** , enabling a seamless experience for diverse teams and easy integration. (29 reviews)
- Users value SEON&#39;s **effective fraud detection solutions** , aided by real-time data and user-friendly integration features. (25 reviews)
- Users commend the **fast and helpful customer support** of SEON, always ready to assist with any issue. (23 reviews)
- Users value the **intuitive interface and seamless integration** of SEON, enhancing fraud management efficiency and ease of use. (20 reviews)
- Users appreciate the **intuitive interface** of SEON, making navigation and feature access effortless and seamless. (20 reviews)
- Users commend SEON for its **efficient fraud detection** , providing quick insights and streamlining investigations effortlessly. (19 reviews)
- User Experience (17 reviews)
- Users value SEON for its **real-time fraud detection** , enhancing risk management and minimizing manual intervention significantly. (14 reviews)
- Users admire the **flexible rule customization** in SEON, enabling effective detection of fraud patterns effortlessly. (14 reviews)
- Detection Efficiency (13 reviews)

**What users dislike:**

- Users note **limited customization options** in SEON, which may hinder advanced teams from optimizing their workflows effectively. (9 reviews)
- Users experience **data inaccuracy** with fluctuating scores and inconsistent social profile assessments, affecting overall reliability. (8 reviews)
- Users note that a **steep learning curve** and limited feature depth can hinder effective use of SEON. (8 reviews)
- Users find a **steep learning curve** with SEON, especially when navigating advanced features and filters. (8 reviews)
- Users report a **steep learning curve** for advanced features and configuration, requiring ongoing effort and technical skills. (7 reviews)
- Users experience **inaccuracy** with SEON results, often receiving inconsistent data when running the same information multiple times. (5 reviews)
- Limited Features (5 reviews)
- Missing Features (5 reviews)
- Unclear Rules (5 reviews)
- Users often face **false positives** due to overly strict default settings, complicating the onboarding experience. (4 reviews)

## SEON Reviews
  ### 1. It is easy to use and there is very little guess work. Super user friendly and easy to navigate.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kerry P. | S, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2022

**What do you like best about SEON?**

It is userfriendly and accurate and fast

**What do you dislike about SEON?**

Too many tabs to see all of the necessary info

**What problems is SEON solving and how is that benefiting you?**

Helping me to accurately identify potential breaches in the company's policy and handle them

**Official Response from Kateryna Ovsianyk:**

> Hi Kerry,

We are glad to have you as our customer. Thanks for leaving a review and we are glad that you enjoyed the speed and accuracy of our product.

We are always working on improvements to our product. If you are open to a chat, our CS team could connect with you directly and would love to share how you can get the most out of SEON and any improvements we might be able to help you make.


Look forward to hearing from you!

  ### 2. Very effective in terms of fraud detection.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Guillermo B. | Credit Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about SEON?**

The speed in which the tool is deployed. It is amazing the speed and the accuracy to grade the quality of an email (whether if it is reliable or not). Awesome tool!

**What do you dislike about SEON?**

Sometimes the pluggin tool crashed when I used it. But, simply by entering the manual page on the homepage of SEON, you can get rid of that issue. Honestly im very happy with it!

**Recommendations to others considering SEON:**

Double-check always. Sometimes the first attempt at checking an email drops a result, and when refreshing, it falls into another different.

**What problems is SEON solving and how is that benefiting you?**

Fake e-mails or emails that have been recently created. We are trying to fight the fraud problem when they create a brand new email to make a fake request for a loan.

  ### 3. Simple, precise and useful.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Jesús L. | Credit analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about SEON?**

It`s very useful to track fraud attempts, it is very simple to use and it's likely to do good in any financial product, I enjoy using it because of its simplicity.

**What do you dislike about SEON?**

Nothing, there is nothing to dislike about it, but it could be better to have a simpler interface, making it even easier to use with more visually attractive tools in it.

**Recommendations to others considering SEON:**

Use it as much as you can. It has everything you need to fight fraud on your own.

**What problems is SEON solving and how is that benefiting you?**

We have found a lot of fraud attempts, it really helps to do our job easier and it helps to be more productive. It is a very good tool to find if the information from clients is real.

  ### 4. SEON have been extremely helpful in combatting fraud, their system and team are amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.)

**Reviewed Date:** September 28, 2021

**What do you like best about SEON?**

The user-friendliness and intelligence of the tool - the fact that the team knows what they are talking about when it comes to online fraud, and they go over and above to assist! As well as this, the fraud team are actively looking for new fraud rings too and making suggestions on how to prevent them.

**What do you dislike about SEON?**

The search bar can lag and stick at times. However, they are aware and are working on improving this in their upcoming releases. Whenever we have any issues with it, they will always assist us by providing us with the information we need in report-form, for example - so 10/10 for responsiveness too

**Recommendations to others considering SEON:**

I would recommend checking all features they have to offer and setting up a demo with them, bringing forth examples of fraud you find day-to-day and they can show you how their tool and team can help you fight it!

**What problems is SEON solving and how is that benefiting you?**

I am working with SEON to fight bonus abuse and chargeback fraud - I've realized the flexibility of their rules and search system gives an infinite amount of possibilities. We are also able to send multiple custom fields which allows one to do multiple types of reporting too.

**Official Response from Kateryna Ovsianyk:**

> Thank you for the 5-stars! We're very grateful to you for taking the time to provide details on your product experience with us. 

We're currently working on improving all the lags and flaks of our UI interface and hope to fix it in our upcoming releases. Thank you for setting up a demo with us, look forward to successful cooperation in the future! 

  ### 5. My seon review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Igette J. | Senior Payments and verification agents, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 12, 2021

**What do you like best about SEON?**

Seon helps us a lot with finding linked accounts which helps us prevent multi-account, fraud, and bonus abusers, I think Seon is a must-have in this line of work.

**What do you dislike about SEON?**

I think it would be best if we had the option to open all linked accounts at once, maybe there would be an option that when we click it, all linked accounts open individually in new tabs which would make it easier for us to locate and open the accounts on our internal system

**Recommendations to others considering SEON:**

I would suggest getting familiar with it and make sure to know where to find all the information it can provide and by doing so you will definitely work more efficiently

**What problems is SEON solving and how is that benefiting you?**

Seon helps us a lot with linked accounts, where we would then check if the accounts are sharing any payment methods or Identify any new triads with a new fraud ring

  ### 6. Rather good tool for fraud fighting. In YSI we use Seon constantly.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Sergey M. | QA Engineer, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about SEON?**

All the data are concentrated and structured. Search system and filters are useful. We use Seon with Slack, Jira, Grafana, Hotjar and other tools. We use Seon - it means that it's the best.

**What do you dislike about SEON?**

Sometimes Seon is freezing, when user doesn't open its page for some time. To go out of this "sleeping mode" user should relogin. It's not so comfortable. May be you could make sessions more stable.

**Recommendations to others considering SEON:**

Just use Seon, tune the fraud rules and everything will be ok.

**What problems is SEON solving and how is that benefiting you?**

Seon helps us to determine suspicious users and to stop them from some actions on our site (purchases, withdraws, playing games etc.) Timely finding of such users prevents us from loosing money.

  ### 7. Just what i needed

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tosan A. | Head of Credit Underwriting, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 12, 2022

**What do you like best about SEON?**

The customer phone number verification/validation and the verification carried out across social media networks

**What do you dislike about SEON?**

Nothing really for now. Based on what I use it for, I have no complaints.

**Recommendations to others considering SEON:**

If you're looking for a solution that'll filter out fraudulent/bogus applications/clients from the real ones quickly and efficiently, then SEON is what you need

**What problems is SEON solving and how is that benefiting you?**

Seon helps drastically reduce the volume of fraudulent clients/applications coming into the application funnel

**Official Response from Usman Perwaiz:**

> Hi Tosan,

Thank you for taking the time to give your feedback! We look forward to continuing to help you fight fraudulent clients and applications as our product gets even better every day!

  ### 8. SEON Made Automation Possible

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about SEON?**

The machine learning algorithm has made it possible to identify common fraud patterns.

**What do you dislike about SEON?**

It is sometimes diifficult to make some custom rules in the interface. However, consulting with the customer support staff usually solves any issues.

**What problems is SEON solving and how is that benefiting you?**

SEON has allowed me to automate my order fulfillment process so that I don't have to vet each order individually to check for fraud.

  ### 9. Surprisingly efficient and helpful fraud tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Vlad-Mihnea D. | Customer Support Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2021

**What do you like best about SEON?**

The thing that I like best about SEON, aside from the team (everybody there seems super nice, very well-rounded in pretty much everything Fraud-related, and always eager to help) is their tool's remarkable accuracy - I've been working in the online gambling industry for over 10 years now, and I must admit, when I first heard about a 3rd party platform for risk analysis, mostly automated, I thought 'yeah, right!'. Now, after more than one year of having used SEON daily, I'm at a point where I couldn't picture a day's work without it. The interface is user-friendly, fast, and intuitive, the customized rules work flawlessly, and the machines seem to be learning and evolving constantly. In terms of Fraud Prevention &Fighting, I think SEON is the future!

**What do you dislike about SEON?**

Nothing really, everything is on point and always working flawlessly.

**What problems is SEON solving and how is that benefiting you?**

I use SEON on a daily basis to assess the risk level of dozens, sometimes hundreds of newly registered customers, in hopes to minimize fraud for the company I work for. There are a lot of benefits that came with SEON, one of the most important being time efficiency. What would have normally taken days, can now be achieved in just a couple of hours. But I think the most important aspect is the fact that it actually helps users prevent fraud - before, we were mostly identifying and reacting to fraud, now, with the help of SEON, we are able to spot it at very early stages and stop it in its tracks.

**Official Response from Kateryna Ovsianyk:**

> Hi Vlad-Mihnea,
We are thrilled to have you as part of the SEON family for more than one year now! Thank you for sharing your kind words with us. We're glad you felt our interface is user-friendly, fast, and intuitive. It's something we've worked hard on and we're pleased our efforts resonated with you.

Our priority is customer satisfaction and we are joyful that we met that mark! Kind folks like you make our job a pleasure. We look forward to continuing to help you assess the risk level of newly registered customers, spotting fraud at a very early stage and stopping it in its tracks! 

  ### 10. It works perfectly, it shows all the necessary data when find something on the internet.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Airlines/Aviation | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 27, 2022

**What do you like best about SEON?**

If it shows the name, that is the most helpful for my work.

**What do you dislike about SEON?**

If I work with it within 12h , it will not ask for re-entry, but the connection will be lost during the day and I will have to re-enter. It would be better, for example, to ask for a password again everyday or without 4 h of inactivity. And will not be disconnected during the day.

**Recommendations to others considering SEON:**

I really like it!

**What problems is SEON solving and how is that benefiting you?**

If the fresh email doesn't always show, or just leave it blank, but this also happens with and old email adress.

**Official Response from Usman Perwaiz:**

> Hi,

Thank you for the five stars review! It’s so great to hear that you really liked our tool and find it helpful for your work. We are constantly improving our tool, and hopefully your issue with inactivity and disconnection will be addressed in future updates.

In the meantime, we would welcome any additional requests or suggestions that you might have. 

We look forward to hearing from you!

  ### 11. Seon is a must for every e-commerce company.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 15, 2022

**What do you like best about SEON?**

We can detect easily a potential fraud
The connection between seon and slack
Clear information
Stop fraudulent customers
Easier to use and complete information!

**What do you dislike about SEON?**

Platform non-friendly for the beginners
Not sure if we can search some tutorials on the web
Put a start guide for new users when creating a new account
SEON principal page

**What problems is SEON solving and how is that benefiting you?**

We can stop fraudulent customers, so we can avoid chargebacks and losses for the company.
Yes, I can save time for other important activities.
Yes, we can detect every potential fraud with seon

  ### 12. Preventing Fraud with Seon Automation

**Rating:** 4.5/5.0 stars

**Reviewed by:** Naman G. | Software Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 13, 2022

**What do you like best about SEON?**

Seon's ability to detect fraud orders by determining and evaluating profile risk is perplexing. I like its scoring process, and I've noticed that the results are highly accurate and reliable. Manual check gives me another way to prevent frauds and extra chargebacks by validating accounts.

**What do you dislike about SEON?**

So far, my experience has been great with the usage of Seon, and we regularly use it. So overall, I'm much satisfied with it.

**What problems is SEON solving and how is that benefiting you?**

In the beginning, it was integrated with the authentication module to eliminate fraudulent accounts and activities. Later on, we integrated  Seon with other system endpoints to make the process more secure and reliable.

  ### 13. Easy UI and a friendly google extension

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2022

**What do you like best about SEON?**

The easy UI along with the amount of information given to me with just one click

**What do you dislike about SEON?**

I would like to be able to see when a thing was first seen online more reliably and more accurately

**What problems is SEON solving and how is that benefiting you?**

it helps me cross check information given by people to make sure they are legit

  ### 14. Seon

**Rating:** 4.0/5.0 stars

**Reviewed by:** Tiffany B. | Customer Agent, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 25, 2022

**What do you like best about SEON?**

The precise information regarding players issues

**What do you dislike about SEON?**

Nothing thus far. Everything is working well

**What problems is SEON solving and how is that benefiting you?**

Purchases issues. It tells you the exact issue for the issues so we can communicate with the relevant team to find a solution or if no fraud take actions right away

  ### 15. Won't miss a thing

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about SEON?**

My favorite tool is IP check which always helps to see the usage of browsers and also a location with the usage of VPN. Email search also helps to see if the email is new or not and makes the evaluation more percise.

**What do you dislike about SEON?**

what gets on my nerves is the browser extension, because it will always pop up on the text which it recognizes and asks if I want to search it. 90% of the time i do not want to search and turned it off.

**Recommendations to others considering SEON:**

start with making one step at a time.

**What problems is SEON solving and how is that benefiting you?**

If person is using virtual private network for own doings and to mask the location but also the search of email. it helps me evaluate the fraudulent risk of a person by seeing if the account is tied to anything or not.

  ### 16. Versatile fraud prevention

**Rating:** 4.5/5.0 stars

**Reviewed by:** Michael R. | Technical Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2022

**What do you like best about SEON?**

You can configure almost anything creating complex escalating rules. You can also opt for a simpler approach and quickly adapt if your strategy is found wating.

**What do you dislike about SEON?**

Compared to a real electronic ID it still falls short but for markets where an electronic id is not available it is a very competitive offering.

**What problems is SEON solving and how is that benefiting you?**

I am trying to prevent customers from receiving multiple bonuses by creating multiple accounts on my website. It is quite important to be able to offer a nice bonus and the better SEON works the better a bonus I can afford to offer.

**Official Response from Usman Perwaiz:**

> Hi Michael,

Thank you for your feedback! We are glad that you enjoy using our tool and found it reliable. Our product development team continuously improves our product to offer the best service. Hopefully, you will find better ID management in future updates. 

We would welcome any additional requests or suggestions that you might have. 

We look forward to hearing from you!

  ### 17. Great anti-fraud service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 20, 2022

**What do you like best about SEON?**

Seon helps us to find customers who are trying to deceive us. It is possible to flexibly configure personalized rules. Friendly interface and good reporting functionality.

**What do you dislike about SEON?**

I would also like to be able to track the use of virtual machines and services for device replacement.

**What problems is SEON solving and how is that benefiting you?**

Seon helps to quickly detect multi-accounts

  ### 18. Kicking fraudsters a**

**Rating:** 5.0/5.0 stars

**Reviewed by:** Álvaro H. | Head of finance, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2022

**What do you like best about SEON?**

It's very easy to read the results and functional for credit risk decision

**What do you dislike about SEON?**

Probably that the numbers of when is a new email is confusing, it's an eight, it takes time for new employees to understand

**What problems is SEON solving and how is that benefiting you?**

Fraudsters on our credit platform. We have decrease significantly the fraud on our company

**Official Response from Usman Perwaiz:**

> Hi Álvaro,

Thank you for your feedback and 5-star review! We are glad that you find our tool easy to use and efficient in reducing online fraud. We would welcome additional requests or suggestions that you might have. 

We look forward to hearing from you!

  ### 19. Fraud system review

**Rating:** 4.5/5.0 stars

**Reviewed by:** Chris B. | F, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2022

**What do you like best about SEON?**

the great linking of players through a number of different methods

**What do you dislike about SEON?**

most things work very well and their is nothing I dislike at the moment

**Recommendations to others considering SEON:**

I have recommended seon to other companies I have worked withh

**What problems is SEON solving and how is that benefiting you?**

we are able to find players who are making slight changes to the information to bypass our systems.

**Official Response from Usman Perwaiz:**

> Hey Chris, 

Thanks so much for sharing your experience with us! We're glad that our tool is helping you to monitor changes upfront to prevent fraud. We've worked hard on it, and we're pleased our efforts resonated with you.

  ### 20. It is very good in  terms of the fact that it has all the information you need in one spot.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2022

**What do you like best about SEON?**

I love that all the information is provided.

**What do you dislike about SEON?**

I would like to see the filters done a little different as the format of ranges provided is a bit confusing.

**What problems is SEON solving and how is that benefiting you?**

We have been looking at it for detailed purchases and the customer's online presence and more.

  ### 21. Practical and complete tool

**Rating:** 4.0/5.0 stars

**Reviewed by:** Daniela C. | Fraud Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2022

**What do you like best about SEON?**

The usability to be able to put into practice the services offered, the complete information it provides

**What do you dislike about SEON?**

I would look for a more efficient way to be able to group the complete information in the transaction module when we make filters, for example when we get to the final screen I understand that the information could be compacted in some cases and be more visually pleasing.

**What problems is SEON solving and how is that benefiting you?**

We use it to score risk on certain transactions with risky characteristics that we identify from our controls and from Seon input.

**Official Response from Usman Perwaiz:**

> Hey Daniela,

Thanks for your feedback! We are glad that you find our solution reliable for fraud prevention. We constantly improve our services and makes it simple yet more efficient and easy to use. Your feedback is highly appreciated and will reflect in the admin panel in our future releases.

Please let us know about your future experiences.


  ### 22. Helps identify and tackle all types of fraud and abuse

**Rating:** 5.0/5.0 stars

**Reviewed by:** Carl H. | Fraud and Payments Analyst, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about SEON?**

The best for me is that you can build your own rules quickly and can adjust them as needed. Also, if you are unsure of a rule, the SEON team is more than happy to assist.

**What do you dislike about SEON?**

Not at the moment. There are so many different scenarios it can be used for.

**Recommendations to others considering SEON:**

I would recommend contacting SEON and seeing what SEON can do for you.

**What problems is SEON solving and how is that benefiting you?**

Currently, it is helping identify bonus abuse, account takeovers, and more. 

Also, some of the information supplied in SEON, like social media links, is helpful for chargebacks.

  ### 23. Comparing to other tools i've used in the similar area, SEON is the best provider

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Enterprise (> 1000 emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about SEON?**

- straight forward UI
- quick search with the email
- ability to check the history of searches
- integration with Google Chrome works very well
-  Descent amount of information available

**What do you dislike about SEON?**

- Ability to see the associates of the profile holders.
- Better search engine  - more hits for the social media such as Linkedin.
Nothing else troubles me, to be honest, those are the only areas I would like to see a bit of development.

**What problems is SEON solving and how is that benefiting you?**

Finding online information on the phone owners and email owners. At my work we need to get a very good level of KYC on customers and SEON is the provider that we are using. SEON has a better ration of findings than other platforms we used to use

  ### 24. I would definitely recommend seon

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about SEON?**

Seon assists us in solving multiple problems in regards to fraud prevention. the customer service is fast. With Seon I use BIN checker and Facebook. I have not used any competitor software.

**What do you dislike about SEON?**

Sometimes BIN and IP address is not displayed correctly. 
When address details are not matching (for example, the specified country is Ukraine and the rest of the address details are from another country) the system doesn't notice the mismatch and presents the address in Google map according to the street, house nr and so on.

**Recommendations to others considering SEON:**

Seon is a secure and effective tool

**What problems is SEON solving and how is that benefiting you?**

Seon flags high-risk domains, which helps us to prevent potential fraud. IP and BIN mismatch feature helps us to prevent potential chargebacks and, hence, prevent financial loss.

  ### 25. good tools for audit compliance

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 26, 2022

**What do you like best about SEON?**

check clones information and check the report details of the customer

**What do you dislike about SEON?**

sometimes the platform loading  too long and I need to wait

**What problems is SEON solving and how is that benefiting you?**

very nice tool

  ### 26. I like the ease of use of Seon and the quick response when we ask for help

**Rating:** 3.5/5.0 stars

**Reviewed by:** Adrian S. | Fraud Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 24, 2022

**What do you like best about SEON?**

The dash is very simple, and the people at seon are very helpful.

**What do you dislike about SEON?**

Machine learning does not suggest good rules, it lacks logic.

**Recommendations to others considering SEON:**

It would be great to be able to analyze the data in the seon dash, not only create rules but also identify fraud patterns, analyze data and from that create rules

**What problems is SEON solving and how is that benefiting you?**

We use it mainly for credit card payments, but we expect to be able to use it for all of our users' transactions.

  ### 27. Fast Integration and excellent support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 12, 2022

**What do you like best about SEON?**

Is possible to integrate, start using and preventing fraud SEON very quickly.

**What do you dislike about SEON?**

Availability of dashboards to analyze events.

**What problems is SEON solving and how is that benefiting you?**

Onboarding fraud, specifically multi-accounting fraud, also deposit and withdrawal fraud.

  ### 28. Great application with  detail information

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about SEON?**

the  amount of member information that someone can find   in regards to someone  created  a recent email address or which other application thier  telephone number is registered on.

**What do you dislike about SEON?**

My only issue with the application is flagging accounts that are not related and blocking the player from purchasing, and not always fellowing trigger rules for business card as some are still able to purchase

**Recommendations to others considering SEON:**

It is a very reliable application with more than necessary fraud detection software and information and very user frendly

**What problems is SEON solving and how is that benefiting you?**

the problems we can solve multiple accounts, bonus abuser, 3rd party card-linked account with cookie hash  IP card or  registered address  and also location all this information with one click of a box

  ### 29. Good tool, challenging to configure. Great support team!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2022

**What do you like best about SEON?**

Seon's team is very helpful and professional, never leaves any question unattended. They monitor merchant's account actively on their end, too. Plenty of fraud rules which are pre-configured is very useful, too

**What do you dislike about SEON?**

To get most of Seon, a lot of data must be provided to the system. This can be costly and requires extended assistance of IT teams.

**What problems is SEON solving and how is that benefiting you?**

We use Seon to monitor new registrations and devices our users sign up with

**Official Response from Usman Perwaiz:**

> Hi,

Thanks for leaving a review, and thank you for mentioning our support team's brilliant work. You’re right, our customer support team is always going above and beyond. We’ll be sure to share your praises with them!

We look forward to continuing to help you and making using SEON easier for every as our product gets even better every day!

  ### 30. Seon is great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2022

**What do you like best about SEON?**

SEON has allowed us to almost completely automate our fraud prevention process. It is truly a machine-driven workflow. SEON Sense gives fraud managers a complete end-to-end solution with flexible features to fit the way you do business and has lowered our fraudulent chargeback rates by almost 90% since we first started using it.

**What do you dislike about SEON?**

Not much, pricing is fair, Service is responsive. We really like the tool. We had some issues with response times from their API, but very sporadic and not for a while.

**What problems is SEON solving and how is that benefiting you?**

Finding Fraud Islands, working in the Gaming Industry Money in, Money out is very lucrative for organized fraudsters, Seon helps us tremendously with identifying these islands.

  ### 31. Very interesting and useful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about SEON?**

Finding the connections between the clients

**What do you dislike about SEON?**

User Location is not correct all the time

**What problems is SEON solving and how is that benefiting you?**

People abusing benefits, making tones of accounts to receive benefits

  ### 32. Very Good Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Sadique G. | Coodinator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 29, 2022

**What do you like best about SEON?**

Allows us to review members account easier

**What do you dislike about SEON?**

The constant timeouts and case sensitivity.

**What problems is SEON solving and how is that benefiting you?**

Purchase Issues

  ### 33. A good procut that fits our needs well

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Internet | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 23, 2021

**What do you like best about SEON?**

Variety of data being scraped, user interface, ease of use and various other features. Additionally, quality customer support as well as timely answers to various queries.

**What do you dislike about SEON?**

Everything seems fine regarding SEON as I seem to like everything they have and have no complains regarding their provided features. I would like to see more improvements in more data being detected.

**Recommendations to others considering SEON:**

I would suggest using that for other customers since it is easy to use and implement and does prevent fraud easily. SEON is email based fraud prevention tool as it puts emphasis on emails and a lot less emphasis on other data points. If your business if focused on ecommerce I think this would be a way to go although if specific data points are the way  you evaluate your customers some other solutions might fit you a lot better. As an internet based company we use SEON to strenghten our KYC process so it really is enough for us. As earlier suggested I would prefer to add more data points in which you evalute customers especially on manual page. If there was a possibility to see more data about the customer itself that would be great.

**What problems is SEON solving and how is that benefiting you?**

Financial fraud on a systematic level, bad users overall. Yes we are benefiting financially using this product as our fraud prevention helps us to filter more fraudulent users.

**Official Response from Kateryna Ovsianyk:**

> Thank you so much for the 5-star rating! We appreciate you taking the time to provide details on your product experience with us. 

It’s also great to hear that you've enjoyed our quality customer support, and valued the variety of data  being scraped, as well as our user-friendly interface, and ease of use of our tool. 

We are always working on improvements and enhancements to our product, so we would welcome any additional suggestions that you might have. If you are open to a chat, our CS team could connect with you directly and would love to chat with you in more detail. Look forward to hearing from you!

  ### 34. Cool tool for fraud analysis

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2022

**What do you like best about SEON?**

scoring engine, user-visible information

**What do you dislike about SEON?**

Sandbox env can't auto miroring rules from prod env.

**What problems is SEON solving and how is that benefiting you?**

helps to analyze users.

**Official Response from Kateryna Ovsianyk:**

> We are thankful that you took the time to leave us this note. 

Speaking of auto mirroring - there is a functionality to copy rules but only manually. If you’re open to discussing your experience further, our CS team could connect with you directly and would love to chat with you in more detail on how you can manually copy rules from prod env. 

Look forward to hearing from you!

  ### 35. Alec H Apruvd Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alec H. | Fraud Analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 18, 2022

**What do you like best about SEON?**

Air BNB profiles with description along with easy access to LinkedIn Profiles. Also, the recently added BIN lookup can be helpful in spots.

**What do you dislike about SEON?**

The phone search can be unintuitive and the Facebook profiles found are sometimes way off and unrelated to the email given

**Recommendations to others considering SEON:**

Worth it

**What problems is SEON solving and how is that benefiting you?**

Airbnb profiles are the most valuable people who write their life stories and are a really good sign of a low-risk email.

  ### 36. The best fraud prevention tool in the market, flexible and dedicated to help fraud fighters!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about SEON?**

I really like how flexible and easily the rules can be created and used, the user experience overall is definitely one of the best out there.

**What do you dislike about SEON?**

There could be some further improvement on filtering and reports in general for the dashboard to see some extra data, without needing to raise a request.

**Recommendations to others considering SEON:**

If you're looking for a tool that's transparent, easy to use, no need for extensive training for your team and can be setup quickly, Seon is what you need.

**What problems is SEON solving and how is that benefiting you?**

Seon is helping me accomplish a lot, by flagging suspicious patterns, links between fraudulent users and flexibly enabling business while preventing fraud in general.

  ### 37. The functionalities of Seon I find are very user friendly, easy to navigate, and informative.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2022

**What do you like best about SEON?**

One of the things I love the most about Seon is how quickly and easily you can check customer connections using cookie hash, allowing you to easily identify any potential duplicate accounts or fraud related issues with ease and efficiency.

**What do you dislike about SEON?**

I find scrolling through the used IP's in activity can get a bit tedious at times, but this can be alleviated through the use of filters and the like. If this was made more streamlined to highlight any uncharacteristic behaviour it would be amazing.

**Recommendations to others considering SEON:**

Use it as much as you can, play around and become familiar, it can really work wonders.

**What problems is SEON solving and how is that benefiting you?**

I use Seon every day in my role to analyse any potential connections between accounts to mitigate the potential risks of any fraud or money laundering related activities, thus protecting the business from any potentially risky customers.

  ### 38. A very useful source of data

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 25, 2022

**What do you like best about SEON?**

The various data sources that SEON collects identify whether a person actively uses a phone number or not. This information is highly beneficial for automatic decision-making.

**What do you dislike about SEON?**

The sandbox environment SEON currently offers only separates the configurations and statistics. If possible, we would like to have a true sandbox for testing purposes.

**What problems is SEON solving and how is that benefiting you?**

We are a financial company that offers a fully online onboarding process. SEON's data helps identify whether a number the customer used for registration is a frequently used number or not, and thanks to this source of information, we can minimize our risk via an automatic process.

**Official Response from Usman Perwaiz:**

> Hey,

Thank you for taking out time and leaving us a review! We are glad to hear that our tool is helping your company minimize risk using the precious data that SEON provides. We are constantly improving our fraud-fighting tools and hopefully, we will improve sandbox test environments in our future releases.

We look forward to providing you with more features for better fraud prevention.


  ### 39. User-friendly Tool

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 17, 2022

**What do you like best about SEON?**

Through SEON it is easy to get a single player perspective and its very helpful to look into the customer's logins and block them

**What do you dislike about SEON?**

Sometimes SEON can be a bit slow and difficult to use

**What problems is SEON solving and how is that benefiting you?**

We are looking into VPNs as well as possible online accounts and linked Accounts. Seon has been a big help with this

**Official Response from Usman Perwaiz:**

> Hi,

Thank you so much for this 5-star review! We are glad that you enjoy using our tool to look into unwanted logins and prevent online fraud.

We're currently working on improving slow responses and making our tool easier to use. We hope to fix them in our upcoming releases.

We would welcome any additional requests or suggestions that you might have. We look forward to hearing from you!

  ### 40. It is without a doubt one of the easiest fraud prevention tools I've used.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2022

**What do you like best about SEON?**

Showing linked accounts through various technical parameters like cookie hash and device hash. Great for finding duplicate accounts.

**What do you dislike about SEON?**

It can be a little slow ay loading customer information at times.

**Recommendations to others considering SEON:**

Learn the tool and it will serve you well

**What problems is SEON solving and how is that benefiting you?**

Preventing misuse of stolen or fraudulently acquired documents to fund our services.

**Official Response from Usman Perwaiz:**

> Hey,

Thank you so much for your 5- star review. It is great to hear that you enjoy using our tool to find duplicate accounts and prevent potential fraud! Please keep us updated with your future experiences.

Happy fraud fighting!


  ### 41. Great and easy navigation of the site, would reccomend

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jorge A. | P, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about SEON?**

The ability to find the information very quickly and help prioritize your tasks efficiently.

**What do you dislike about SEON?**

Sometimes the site can be pretty buggy and laggy, and there is a need to refresh the website.

**Recommendations to others considering SEON:**

It is a great service which helps companies and business better detect potential issues.

**What problems is SEON solving and how is that benefiting you?**

SEON is helping me identify potential fraudsters with the detection of VPNs and datacentres.

  ### 42. Best service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oleg V. | AML/Fraud specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** April 12, 2022

**What do you like best about SEON?**

I really enjoy the huge amount of tools SEON is offering which helps to prevent most of unlikely activities

**What do you dislike about SEON?**

nope, everything runs perfectly with nothing to be improved

**Recommendations to others considering SEON:**

Keep it up

**What problems is SEON solving and how is that benefiting you?**

Fraud

**Official Response from Usman Perwaiz:**

> Hi Oleg,

Thank you for the five stars review! It’s so great to hear that you like and enjoy our fraud prevention tools.

We are constantly working to improve our products to offer the best services.  We would welcome any additional requests or suggestions that you might have. 

We look forward to hearing from you!

  ### 43. SEON saves a lot of time.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 23, 2022

**What do you like best about SEON?**

The tool is very useful in terms of identifying fraud or the linked accounts. It is very easily understood with certain parameters that pick the linkages in accounts.

**What do you dislike about SEON?**

I feel the downside of this tool is that there are many improvements to be brought into. Here something like identifying the exact and strong related accounts is to be improvised.

**Recommendations to others considering SEON:**

Navigate more to understand more.

**What problems is SEON solving and how is that benefiting you?**

Benefits are that the detection of linkages has become much more easier than earlier. it helps us to identify the multi account abusers and the duplicates created.

  ### 44. Very useful tool which helps me accurately predict player's intentions.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 19, 2022

**What do you like best about SEON?**

The social media hits widget is helpful!

**What do you dislike about SEON?**

Nothing really, very satisfied with the tool.

**What problems is SEON solving and how is that benefiting you?**

The tool is solving a our sports bots abuse problem which we battle every day, saving us significant amounts of money.

**Official Response from Kateryna Ovsianyk:**

> Thanks so much for sharing your experience with us. We're glad you felt our social media hits widget was helpful. It's something we've worked hard on, and we're pleased our efforts resonated with you.

We look forward to providing you with even more efficient support in solving your sports bots abuse problem.👊

  ### 45. Helps a lot with data enrichment for risk cuantification

**Rating:** 4.0/5.0 stars

**Reviewed by:** Diego  O. | Risk analyst, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 15, 2022

**What do you like best about SEON?**

Has a lot of variables that help determine users behavior and history on the Internet.

**What do you dislike about SEON?**

At least in México, we dont have the same accuracy over some variables.

**Recommendations to others considering SEON:**

Its a great tool if you hace the resources to use it fully

**What problems is SEON solving and how is that benefiting you?**

Validating e-mail and phone number without asking the user.

  ### 46. Is comfortable enough for quick reviews

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Leisure, Travel & Tourism | Small-Business (50 or fewer emp.)

**Reviewed Date:** March 24, 2022

**What do you like best about SEON?**

You can customize it for you however you want. There is a wide range of tools you can make specially for yourself and use them in rules which are useful for specific type of business

**What do you dislike about SEON?**

Unfortunatley even with this programm is quite difficult to create a unversal stopper of frauders and confirmator of normal clients, so sometimes you have to pay attention to non-frauders

**What problems is SEON solving and how is that benefiting you?**

First of all by this program you can stop the whole bands of frauders, which are much mire harmful, then single frauders. Such bands launder money very quick and in huge amount

**Official Response from Usman Perwaiz:**

> Hey,

Thanks for sharing your feedback with us! We are glad that you enjoy the customizability of our tool. We are constantly working on improvements to our product. If you are open to a chat, our CS team could connect with you directly and would love to chat with you in more detail. 

We look forward to hearing from you!

  ### 47. Happy user for system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 17, 2022

**What do you like best about SEON?**

The complexity of the rules system makes it easy to setup the exact structure we required to detect and reach to potential fraudsters while being able to avoid bothering reel users.

**What do you dislike about SEON?**

There is not much to dislike. Overall the system performs as expected and even beyond in many cases.

**What problems is SEON solving and how is that benefiting you?**

We use SEON to detect and block fraudsters and certain users not allowed to play at our casino.
SEON turned out to be a more advanced tool than expected which was a happy discovery.

  ### 48. I really like the platform SEON. You have a good overview about the possibilities.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Capital Markets | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2022

**What do you like best about SEON?**

Quick check of suspicious activities. Good Quote!

**What do you dislike about SEON?**

some technical functions on the platform itself.

**Recommendations to others considering SEON:**

Good platform to quickly check suspicious activities on platforms.

**What problems is SEON solving and how is that benefiting you?**

blocking suspicious members on our platform. those members don't need to be checked seperately

**Official Response from Kateryna Ovsianyk:**

> Thanks so much for sharing your experience with us. We value your input and encourage you to let us know more details about your experience with us. 

If you are open to a chat, please write us an email to support@seon.io about your concerns about some technical functions on the platform itself. We'll be more than happy to hear what they are, as our goal is to make fraud prevention as easy as possible for fraud fighting superheroes like you.
 
Look forward to hearing from you!

  ### 49. Strong product, great CX team that provides ongoing assistance to our team

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Gambling & Casinos | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 13, 2022

**What do you like best about SEON?**

The product offering is very expansive with many great features that allow us to complete several core functions across our fraud department.

**What do you dislike about SEON?**

The frequency of the API updates can make it difficult for a team with a large and very full roadmap to keep up with their requirements

**Recommendations to others considering SEON:**

Great product, would highly recommend

**What problems is SEON solving and how is that benefiting you?**

Our primary use case is detecting multiaccounting across user registrations in order to fight bonus abuse and other fraud.

**Official Response from Usman Perwaiz:**

> Hi,

Thanks for leaving a review, and thank you for mentioning our customer success team's brilliant work. You’re right. Our CX team is always going above and beyond. We’ll pass your words to appreciate them!

We update the APIs to ensure smooth operations and improve our tool. Please let us know about your future experiences.  

  ### 50. Seaon

**Rating:** 5.0/5.0 stars

**Reviewed by:** Piotr Z. | P, Enterprise (> 1000 emp.)

**Reviewed Date:** November 27, 2021

**What do you like best about SEON?**

I like cookie hash and activity section the most

**What do you dislike about SEON?**

it is ok but I work nightshift quite often and at night it is becoming slow at 3-4 AM

**Recommendations to others considering SEON:**

device hash option is not very detailed, and it does not show a particular device but all devices, which for example, are called iPhone

**What problems is SEON solving and how is that benefiting you?**

I solve usually problems related to using accounts by 3rd party users and using the most cookie hash checks and activity related to IP and locations

**Official Response from Kateryna Ovsianyk:**

> Hi Piotr!

Thank you so much for your positive feedback! We’re thrilled to hear you enjoyed our cookie hash and activity section. We do all we can to provide our customers with the best service, and it always makes our day when a customer appreciates it. Thanks again, from everyone at S̶e̶a̶o̶n̶ SEON. 


## SEON Discussions
  - [What kind of rules do you have that affect the risk score?](https://www.g2.com/discussions/risk-score) - 2 comments, 1 upvote
  - [How does the scoring work?](https://www.g2.com/discussions/scoring-engine) - 2 comments, 1 upvote
  - [I have useful data that is very specific to my business. Can I send that to the system?](https://www.g2.com/discussions/tailoring-data-sending) - 2 comments, 1 upvote
  - [What data do I have to share with you?](https://www.g2.com/discussions/data-sharing) - 1 comment, 1 upvote
  - [How does the integration work?](https://www.g2.com/discussions/integration-712d7cfe-7d1a-4f8e-8e49-d54bd176be8c) - 1 comment, 1 upvote

- [View SEON pricing details and edition comparison](https://www.g2.com/products/seon/reviews?page=5&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-07-15+12%3A34%3A01+-0500&secure%5Bsession_id%5D=3be85d0d-cc5d-4178-8142-a8f6f1883e3b&secure%5Btoken%5D=f310ef2470c9fe55bd17fd47f08cb2c69e62baa1bee6428af71d36b5338a72cd&format=llm_user)
## SEON Integrations
  - [Admin](https://www.g2.com/products/google-admin/reviews)
  - [Forest](https://www.g2.com/products/forest-app/reviews)

## SEON Features
**Detection**
- Payment Verification
- Bot Mitigation
- Real-Time Monitoring
- Alerts

**Fraud Detection**
- Name Matching
- Watch List
- Scoring
- E-filing
- Workflows and Alerts

**Intelligence**
- Transaction Scoring
- Risk Assessment
- Intelligence Reporting
- ID Analytics

**Analysis **
- ID Analytics
- Intelligence Reporting
- Incident Reports

**Compliance**
- Due Dilligence
- Regulations and Jurisdictions
- Internal Policies

**Detection**
- Fraud Detection
- Alerts
- Real-Time Monitoring

**Administration**
- Fraud Markers
- Transaction Scoring
- Blacklisting

**Monitoring**
- Models
- Simuation
- Transaction Monitoring
- Segmentation
- QA

**Response**
- Device Tracking
- Fraud Markers
- Blacklisting
- Bot Mitigation

**Reporting**
- Compliance Reports
- Suspicious Activity
- Real-Time Dashboards

**Agentic AI - Fraud Detection**
- Cross-system Integration
- Adaptive Learning
- Decision Making

**Generative AI - Anti Money Laundering**
- Risk Scoring
- Pattern Recognition

**Agentic AI - Anti Money Laundering**
- Adaptive Learning
- Decision Making

## Top SEON Alternatives
  - [Sift](https://www.g2.com/products/sift-s-ai-powered-fraud-decisioning-platform-sift/reviews) - 4.6/5.0 (596 reviews)
  - [Signifyd](https://www.g2.com/products/signifyd/reviews) - 4.6/5.0 (331 reviews)
  - [Riskified](https://www.g2.com/products/riskified/reviews) - 4.4/5.0 (210 reviews)

